See all properties

Waldorf Astoria Chengdu

5.0 star property
5-star luxury hotel, connected to a rail/subway station in Wuhou

Choose dates to view prices

Photo gallery for Waldorf Astoria Chengdu

Lobby lounge
Exterior
Reception
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers, lifeguards on site
Premium bedding, down comforters, pillowtop beds, free minibar items

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
No.1199 Tianfu Avenue North, High-tech Zone, Chengdu, Sichuan, 610041
  • Place, Jiufang Shopping Center
    ‪5 min walk‬
  • Place, Chengdu Yintai Centre
    ‪6 min walk‬
  • Place, New Century Global Center
    ‪2 min drive‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪12 min drive‬

Room options

View all photos for King Skyline City View Room

King Skyline City View Room

King Skyline City View Room

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen skyline City view room

2 Queen skyline City view room

2 Queen skyline City view room

  • City view
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waldorf Astoria Twin tower view Suite

Premium bedding, down comforters, pillowtop beds, free minibar items

Waldorf Astoria Twin tower view Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Premier Panoramic view Room

King Premier Panoramic view Room

King Premier Panoramic view Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Tianfu view Room

King Deluxe Tianfu view Room

King Deluxe Tianfu view Room

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Room

LED TV, pay movies

King Accessible Room

  • City view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite with Twin Towers View

Ambassador Suite with Twin Towers View | Living area

Ambassador Suite with Twin Towers View

  • Lake view
  • 160 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Two-Bedroom Royal Suite with Twin Towers View

LED TV, pay movies

Two-Bedroom Royal Suite with Twin Towers View

  • Lake view
  • 215 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for King skyline Lake view room

View from room

King skyline Lake view room

  • Lake view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Tower view room with King Bed

Twin Tower view room with King Bed

Twin Tower view room with King Bed

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Tower room with 2 Queen bed

Twin Tower room with 2 Queen bed

Twin Tower room with 2 Queen bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Skyline Lake view room

Premium bedding, down comforters, pillowtop beds, free minibar items

2 Queen Skyline Lake view room

  • Lake view
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waldorf Astoria Skyline view Suite

Waldorf Astoria Skyline view Suite | Living room

Waldorf Astoria Skyline view Suite

  • Lake view
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Two Bedroom Presidential Suite

LED TV, pay movies

King Two Bedroom Presidential Suite

  • Lake view
  • 377 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

About the area

Chengdu

Wuhou stay.Your stay at this Wuhou hotel places you within 6 miles (10 km) of Jinli Street and People's Park. Wuhou Temple and Chengdu IFS are also within 6 miles (10 km).

What's nearby

  • Jiufang Shopping Center - 5 min walk - 0.4 km
  • Chengdu Yintai Centre - 6 min walk - 0.6 km
  • Chengdu Magic Cube Performing Arts Center - 15 min walk - 1.3 km
  • New Century Global Center - 2 min drive - 2.1 km
  • Taikoo Li Shopping Center - 9 min drive - 9.1 km

Getting around

  • South Railway Station - 6 min drive
  • Financial City Station - 10 min walk
  • Shuangliu Intl. Airport (CTU) - 21 min drive

Restaurants

  • ‪Limited Edition • Sip - ‬7 min walk
  • ‪星巴克 - ‬9 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪Peacock Alley 羿挺 - ‬6 min walk
  • ‪Chengdu Kitchen - ‬6 min walk

About this property

Waldorf Astoria Chengdu

5-star luxury hotel, connected to a rail/subway station in Wuhou
Waldorf Astoria Chengdu offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 20452 square feet (1900 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the luxury Waldorf Astoria Chengdu. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Chengdu hotel.

  • 289 guestrooms or units
  • 52 levels
  • 52 buildings
  • 3 dining venues
  • Meeting rooms
  • 20452 sq ft of conference space
  • 1900 sq m of conference space
  • Built in 2017
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Waldorf Astoria Chengdu offers 289 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Similar properties

Indoor pool
The Ritz-Carlton, Chengdu
Chengdu City Centre
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 411 reviews
The price is CA $172
CA $201 total
includes taxes & fees
Apr 24 - Apr 25
The Ritz-Carlton, Chengdu

Property amenities

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 296.70 for adults and CNY 148.35 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • LED TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 296.7 for adults and CNY 148.35 for children
  • Rollaway bed fee: CNY 408.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Chengdu
Waldorf Astoria Chengdu Hotel Chengdu

Waldorf Astoria Chengdu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 74 reviews
Rating 8 - Good. 12 out of 74 reviews
Rating 6 - Okay. 4 out of 74 reviews
Rating 4 - Poor. 3 out of 74 reviews
Rating 2 - Terrible. 4 out of 74 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The deco was very nicely done up. The staff were polite and the rooms were comfortable. The breakfast buffet selection was great too. The location is just beside a nice Jaozi park which is ideal for morning or evening strolls. It is also a nice quiet neighbourhood
Stayed 2 nights in Dec 2025

10/10 Excellent

Chin Wee

Liked: Cleanliness, staff & service, amenities
Cleanliness, comfortable, perfect view, grand interior
Stayed 2 nights in Dec 2025

6/10 Okay

Rosy, El Monte

Travelled with partner
Liked: Staff & service, amenities
Impeccable service on my arrival. As a foreigner, not too savvy on how to get internet to pay my DiDi. Zane at Waldorf helped me use his personal hotspot to get me on internet to use Alipay. Albert from Waldorf helped me buy eSIM, helped me make all reservations, making everything at ease for me. Their concierge services are something above and beyond. As for the hotel itself, not too keen on. First of, once you stepped out of the elevator walking to your room, smell of cigarette smoke was all over my face. Terrible! The thermostat cannot be adjusted. The lowest I can go is 23 degrees, which was too stuffy for me. They could only bought me a fan to compromise. I stayed at 36th floor with panoramic view, the carpet in the room was very dirty and can tell by the dark spot in heavy traffic area. Maybe their other floors are of better quality but, they didn’t give me this impression. Was staying at this hotel for 4 nights and I have to thank you once again for their customer services.
Cannot control thermostat. Can only reached 23 degree and cannot go lower. They bought in a fan instead.
Stayed 4 nights in Nov 2025

10/10 Excellent

Zi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The breakfast was unbeatably great, the room was nice, the view was amazing. I would definitely come back again, and recommend to friends.
Stayed 3 nights in Dec 2025

10/10 Excellent

Xinhong

Liked: Cleanliness, amenities, property conditions & facilities
great service
Stayed 4 nights in Oct 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !! The food was incredible, amazing breakfast and dinner, very kind staff, excellent rooms. 10/10
Stayed 2 nights in Nov 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, amenities
One of the best hotels I've ever stayed at. Amazing restaurant (infinite luck), amazing breakfast, great gym, perfect room, the park nearby is great for jogging, I loved everything. Fully deserves 5 stars or more
Stayed 1 night in Nov 2025

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with Waldorf! It has a big mall beside that meets all basic food needs. Special mention to Miya, who often superb recommendation and check in with us regularly during our stay. Only downside is the location of the hotel which is slightly far out from downtown but it not an issue with didi easily available.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility and staff, just limited by things to do in the immediate vicinity
Stayed 3 nights in Apr 2025

10/10 Excellent

Xuening

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best! Wonderful memory
Stayed 3 nights in Apr 2025

2/10 Terrible

DHILLON

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff need training. Such a valuable brand has been ruined by poor customer service. Even duty manager at check in having trouble to communicate. Now you can imagine the rest of staff. Will not recommend this hotel to any international travelers.
Stayed 1 night in Apr 2025

10/10 Excellent

Xiaoyu

Stayed 4 nights in Dec 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, clean room
Stayed 1 night in Oct 2024

6/10 Okay

Ronald

Stayed 2 nights in Sep 2024

4/10 Poor

Jiahui

Disliked: Cleanliness, staff & service, property conditions & facilities
There are some bed bugs bite me, so sad about it 😭😭
Stayed 3 nights in Jul 2024

4/10 Poor

Tommy

Disliked: Cleanliness, staff & service, property conditions & facilities

Not up to the standard of this kind of hotel.

The non smoking room was checked in with smoker. The cleaning lady talks so loud at the corridor. The waiter doesn’t seem to know what coffee milk is.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Enrico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great modern hotel. Extraordinary service. Highly recommended.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Linghao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the hotels you should stay

It was great! Especially the swimming area. location is not that great only if you are taking the metro system, close to airport.
Stayed 2 nights in May 2018