Note fondée sur 191 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
82 % des clients le recommandent
4,1 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Super

Publié le 4 déc. 2019 sur Hotels
Tres bonne hotel propre silencieux personnel a l ecoute je recommande
Commentaires de Gestion de l’hôtel
6 déc. 2019 par Vineesh Kurup, Gestion de l’hôtel
Dear Guest, Thank you for the review of Ibis Chennai City Centre. We are glad that you liked our services and facilities. We hope to welcome you back to our hotel soon. Regards, Vineesh Kurup General Manager
5 sur 5
par un voyageur de paris

Good price and good services

Publié le 22 sept. 2018 sur Hotels
This hotel is really good and well managed. Staff very helpfull. I recommend for sure and i will come back.
Commentaires de Gestion de l’hôtel
25 sept. 2018 par Rupali Joshi, Gestion de l’hôtel
Dear Guest, We are pleased that you enjoyed your time with us and I will ensure that your feedback is passed onto the team. Rest assured that we will continue this kind of service, as complete satisfaction is our goal at ibis Chennai City Centre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupali Joshi Rooms Division Manager
5 sur 5
par un voyageur

Publié le 9 janv. 2024 sur Expedia
Its provide good facilities and services
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Parvez DAMAD, Gestion de l’hôtel
Dear Guest,Thank you very much for taking the time to write a pleasant feedback. It is our goal to provide consistent and top-notch services to all our guests and I'm happy to know we were able to achieve that through you. Your words of appreciation on the staff and services will definitely be passed on to the team here. We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits. Sincerely,Parvez DAMADGeneral Manager
5 sur 5
par un voyageur

Publié le 24 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
27 déc. 2023 par Parvez DAMAD, Gestion de l’hôtel
Dear Guest,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the ibis Chennai City Centre again.Sincerely,Parvez DAMADGeneral Manager
3 sur 5
par un voyageur

Publié le 13 déc. 2023 sur Expedia
Average
Commentaires de Gestion de l’hôtel
14 déc. 2023 par Parvez DAMAD, Gestion de l’hôtel
Dear Guest,Thank you very much for taking time to share your feedback regarding your stay.ibis being an interactive brand of Accor with a very good presence worldwide,Our rooms are ergonomically designed keeping in mind the basic necessities of stay in a business hotel, following a design which has been tested and implemented in over 1200 ibis properties worldwide. However we graciously accept your feedback and hope to welcome you again.Sincerely,Parvez DAMADGeneral Manager
3 sur 5
par un voyageur

Publié le 8 déc. 2023 sur Expedia
Staff was very accommodating and helpful.
Commentaires de Gestion de l’hôtel
9 déc. 2023 par Parvez DAMAD, Gestion de l’hôtel
Dear Guest,Thank you for taking out time to share your feedback with us. Our prime endeavor is to offer our guests with the best-in-class services, amenities and I'm happy to know we were able to achieve that through you.It was a pleasure serving you and we’ll be looking forward to welcome you back for another excellent experience.Sincerely,Parvez DAMADGeneral Manager
5 sur 5
par un voyageur

Publié le 28 nov. 2023 sur Expedia
Good property
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Parvez DAMAD, Gestion de l’hôtel
Dear Guest,Thank you for taking out time to share your feedback with us. Our prime endeavor is to offer our guests with the best-in-class services, amenities and I'm happy to know we were able to achieve that through you.It was a pleasure serving you and we’ll be looking forward to welcome you back for another excellent experience.Sincerely,Parvez DAMADGeneral Manager
2 sur 5
par un voyageur

Publié le 22 nov. 2023 sur Hotels
The Reception Area Was Smelling in Evening when I reached.
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Parvez DAMAD, Gestion de l’hôtel
Dear Guest,It is with sincere regret that I note your dissatisfaction with our service and facilities and truly apologize for the inconvenience caused.Please may I assure you that I have addressed this matter with the team and all internal procedures have been strengthened and emphasized to avoid any recurrence.I request you to please treat this incident as non-representative of the ibis experience and give us another opportunity to make amends.Sincerely,Parvez DAMADGeneral Manager
5 sur 5
par un voyageur

Helpful staff

Publié le 13 nov. 2023 sur Hotels
2nd visit to the city IBIS just one night stop over. The Hotel is modern and well managed Check in: consistent with our last visit speedy. Room: Comfortable bed, Coffee tea maker and fridge all in good working order. The bathroom unlike our last visit was in good order and functional. Breakfast: good choice of food both Asian and European. Staff: Again the big plus for us were staff who helped us arrange a Taxi to Pondicherry thanks again for the support it was very much appreciated and one reason I would recommend this hotel and will use again when in Chennai Sally and Dave Yorks
Commentaires de Gestion de l’hôtel
14 nov. 2023 par Parvez DAMAD, Gestion de l’hôtel
Dear Guest,Wow, what a great review, thank you for your comments.We love hearing when we make our guest happy and hope that we have earned a new loyal guest!We can't wait to have you back again!Sincerely,Parvez DAMADGeneral Manager
4 sur 5
par un voyageur

Good Chennai Hotel

Publié le 4 nov. 2023 sur Hotels
Our check in was fast and a room was allocated on arrival although we were slightly early. Our room was clean and the bed was comfortable with good quality sheets. The bathroom was functional but worn. We used the Restaurant and bar both nights of our stay, there was a good selection of both Indian and international dishes. The barman Thama was able to help us with our choices and provided a good standard of service. Staff on the whole were professional and helpful, a special thank you for the young lady who helped us with our airline booking it was much appreciated. We intend to use the IBIS city again in the very near future and hopefully have a similar experience. Mrs Sally A Thomas Yorks.
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Parvez DAMAD, Gestion de l’hôtel
Dear Guest,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the ibis Chennai City Centre again.Sincerely,Parvez DAMADGeneral Manager