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Residence Inn Cherating

3.0 star property
3-star hotel near Balok Beach

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Photo gallery for Residence Inn Cherating

Exterior
Daily buffet breakfast (MYR 38.00 per person)
Front of property
Local cuisine
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Lot 826, Mukim Sungai Karang, Cherating, Pahang, 26080
  • Place, Balok Beach
    ‪5 min walk‬
  • Place, Limbong Art
    ‪10 min walk‬
  • Place, Cherating Beach
    ‪19 min walk‬
  • Airport, Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪66 min drive‬

Room options

View all photos for Standard Room 2 Single Beds

Minibar, desk, iron/ironing board, rollaway beds

Standard Room 2 Single Beds

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the area

Cherating

Close to the beach.You'll find Balok Beach and Limbong Art within a 15-minute walk of this Cherating hotel. Also, Cherating River is within half a mile (1 km) and Cherating Beach is within 2 miles (3 km).

What's nearby

  • Balok Beach - 5 min walk - 0.5 km
  • Limbong Art - 10 min walk - 0.9 km
  • Cherating River - 14 min walk - 1.2 km
  • Cherating Beach - 19 min walk - 1.6 km
  • Pantai Cherating - 7 min drive - 5.7 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 47 min drive

Restaurants

  • ‪Ombok Cherating Surf Cafe - ‬6 min walk
  • ‪Don't Tell Mama Eco Bar - ‬5 min walk
  • ‪Surf Club Cherating Beach - ‬4 min walk
  • ‪Coffee House The Royale Chulan Villa Cherating - ‬9 min walk
  • ‪The Mutiara - ‬7 min drive

About this property

Residence Inn Cherating

3-star hotel near Balok Beach
Residence Inn Cherating offers its guests a children's pool, an outdoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly Residence Inn Cherating. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Cherating hotel is smoke free.

  • 138 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Residence Inn Cherating offers 138 air-conditioned accommodations with minibars and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Nurbayu Chalet, Kemaman
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
Nurbayu Chalet, Kemaman

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 38 for adults and MYR 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 130.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Residence Inn Cherating

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 90.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 38.00 for adults and MYR 22.00 for children
  • Airport shuttle fee: MYR 120.00 per vehicle (one-way)
  • Late check-out fee: MYR 130.00 (subject to availability)
  • Rollaway bed fee: MYR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Residence Inn Cherating
Residence Cherating
Residence Inn Cherating Hotel Cherating
Residence Inn Cherating Hotel
Residence Inn Cherating Cherating
Residence Inn Cherating Hotel Cherating

Residence Inn Cherating Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 64 out of 362 reviews
Rating 8 - Good. 157 out of 362 reviews
Rating 6 - Okay. 89 out of 362 reviews
Rating 4 - Poor. 38 out of 362 reviews
Rating 2 - Terrible. 14 out of 362 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Roslee

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed ☹️

✅ the pool ❌ the room is smelly, no one come to clean the room or at least collect the rubbish. ❌one if the tv channel not working,no voice, the staff said wait till other rooms complained about it,then the will look into it. ❌overpriced with below average services and room conditions.
Stayed 2 nights in Oct 2021

6/10 Okay

Goh

Business traveller
Disliked: Cleanliness, room comfort

Facepalm

The room 2219 smelled musty, the sheets did not change and there were stains. moldy ceilings. first time staying in a hotel like this. regular breakfast, nasi lemak and bread. which is ok is a strong shower. parking ok.
Mouldy ceiling
Mould
Mound
Stayed 1 night in Mar 2021

4/10 Poor

Izaha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Menyedihkan

1)Aircond rosak..pukul 4pgi, ais jatuh dari aircond kena kaki anak..set mode dry pon bleh jadi ais..aircond mcm xpernah servis setahun. 2) Bilik kotor berdebu.. 3) kettle pon dah berkarat heating coil. 4) Xberbaloi dgn harga
Stayed 1 night in Jan 2021

8/10 Good

Danial Sharif

Travelled with group
Liked: Staff & service, room comfort

Worth it!

Awesome
Stayed 1 night in Jan 2021

2/10 Terrible

Kylie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Mohamad Zukiman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Fae, Kuala lumpur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
No trash/plastic bag provided in both room and bathroom dustbin upon my stay
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Niza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Mahamod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Rosni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Stayed 1 night in Aug 2020

6/10 Okay

Badrul, Kuala lumpur

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Old wing building in very very sad condition. Old & smelly toilet, exhaust fan not working in the toilet resulted uncomfortable smell. Boring tv channel. Less power-point-plug inside the room. Hard for charging. Old AC and not working properly. No iron/iron board provided. Hot water working fine. Last two year staying at new wing we got no issues. Nice pool for adult & children.
Stayed 1 night in Aug 2020

10/10 Excellent

Guest, KL Malaysia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Comfortable stay...the new block is clean and generally spacious. Near to nearby beach & food staff...The facilities is decent.
Stayed 2 nights in Mar 2020

8/10 Good

Nur Aini Mastura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 family vacation

Spacious even with extra bed in it. We stayed in the standard connecting room. Breakfast was good. Kids really enjoyed themselves at the pool - kids and adult 1.2m
Stayed 2 nights in Mar 2020

8/10 Good

Azah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Azah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Short Vacay

Our twin sharing room is spotlessly clean & beds were comfy. Whereas the double bed queen room needed upgrading as its interior looked outdated and gloomy.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Juhairi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Liany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
The swimming pool
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

4/10 Poor

HF

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we booked was very dirty. The aircond leaked and dust was everywhere. The bathroom was like a public toilet. I had to downgrade to another room only to get a better room and clean bathroom. They made the bed but my toddler can do it better. Not worth to pay RM300 for a big room but had to downgrade to get a cleaner room. Better to stay at nearby chalet instead.
Stayed 1 night in Oct 2019