Ratings based on 685 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 23, 2024 on Expedia
Great staff very helpful all around the board and very welcoming
Comment from Hotel Management
Mar. 24, 2024 by Hotel Management, Hotel Management
Dear Malik, We appreciate your thoughtful comments here at Extended Stay America. We were delighted to learn that the considerate service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Hotel Management
by A traveller
Posted Mar. 17, 2024 on Expedia
by A traveller
Posted Mar. 16, 2024 on Expedia
Property is old, dated and in much need of upgrading. The exterior belies what's inside.
Comment from Hotel Management
Mar. 17, 2024 by Hotel Management, Hotel Management
Dear Robert, We apologize if the appearance of our property did not meet your expectations. While we strive to provide a comfortable stay, we understand the importance of maintaining our facilities. Your feedback is valuable, and we'll consider it. Thank you for bringing this to our attention, and we hope to welcome you back for an improved experience in the future.Sincerely,Hotel Management
by A traveller
Posted Mar. 10, 2024 on Hotels
by A traveller
Posted Mar. 9, 2024 on Expedia
by A traveller
Posted Mar. 4, 2024 on Expedia
Great place, was very clean.
by A traveller
Posted Mar. 2, 2024 on Expedia
by A traveller
Posted Feb. 27, 2024 on Expedia
by A traveller
Posted Feb. 21, 2024 on Expedia
They had bed bugs I got bit all over, but they were ice enough to change my room and give me a full refund
Comment from Hotel Management
Feb. 21, 2024 by Hotel Management, Hotel Management
Dear Genesys, We sincerely apologize for the distressing situation you encountered during your stay. We strive to provide a comfortable and immaculate environment for each guest; therefore, we genuinely regret falling short of your expectations and our usual service standards. Although we regularly treat our property, we will schedule a thorough inspection to prevent a recurrence. We appreciate your patience and understanding as we work to resolve this issue. We hope you will revisit us in the near future so we can regain your trust in our hotel and show you the seamless visit you deserve.Sincerely,Hotel Management
by A traveller
Posted Feb. 19, 2024 on Expedia
