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TRU by Hilton Chesapeake, VA

2.5 star property
Art Deco hotel near Greenbrier Mall

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Photo gallery for TRU by Hilton Chesapeake, VA

Lobby
Business centre
Laptop workspace, free WiFi, bed sheets
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1570 CROSSWAYS BLVD, Chesapeake, VA, 23320
  • Place, Greenbrier Mall
    ‪2 min walk‬
  • Place, Jillian's Billiards
    ‪9 min walk‬
  • Place, Chesapeake Conference Center
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

8.4 out of 10
Very good
(24 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Chesapeake

Greenbrier East stay.With a stay at this Greenbrier East hotel, you'll be within half a mile (1 km) of Greenbrier Mall and 2 miles (3 km) of Chesapeake Conference Center. Chesapeake City Park and Oak Grove Lake Park are also within 3 miles (5 km).

What's nearby

  • Greenbrier Mall - 2 min walk - 0.2 km
  • Jillian's Billiards - 9 min walk - 0.8 km
  • Chesapeake Conference Center - 2 min drive - 1.4 km
  • Virginia Beach Boardwalk - 22 min drive - 35.3 km
  • Sandbridge Beach - 24 min drive - 33.6 km

Getting around

  • Newtown Road Station - 9 min drive
  • Norfolk Station - 16 min drive
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

TRU by Hilton Chesapeake, VA

Art Deco hotel near Greenbrier Mall
Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. A fitness center, a vending machine, and gift shops/newsstands are also featured at TRU by Hilton Chesapeake, VA. Self parking is free.

This Art Deco Chesapeake hotel is smoke free.

  • 87 guestrooms or units
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Pool or billiards table
  • Gift shop
  • Elevator
  • No smoking on site
TRU by Hilton Chesapeake, VA offers 87 air-conditioned accommodations with complimentary bottled water and hair dryers. 50-inch LED televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on request.

Similar properties

Lobby
Comfort Suites Chesapeake - Norfolk
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,003 reviews
The price is CA $125
CA $146 total
includes taxes & fees
Apr 19 - Apr 20
Comfort Suites Chesapeake - Norfolk

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Billiards/pool table
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TRU BY Hilton Chesapeake
TRU by Hilton Chesapeake VA
TRU by Hilton Chesapeake, VA Hotel
TRU by Hilton Chesapeake, VA CHESAPEAKE
TRU by Hilton Chesapeake, VA Hotel CHESAPEAKE

TRU by Hilton Chesapeake, VA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 248 out of 403 reviews
Rating 8 - Good. 78 out of 403 reviews
Rating 6 - Okay. 40 out of 403 reviews
Rating 4 - Poor. 16 out of 403 reviews
Rating 2 - Terrible. 21 out of 403 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2026

10/10 Excellent

michele

Stayed 3 nights in Dec 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Cornela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy fast checkin. Clean and large room. Very functional and fully equipped
Stayed 1 night in Dec 2025

10/10 Excellent

Leon

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Dec 2025

10/10 Excellent

Catherine

Stayed 1 night in Dec 2025

10/10 Excellent

Erik

Stayed 1 night in Dec 2025

10/10 Excellent

Barb

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Comfy bed, 24/7 coffee
Stayed 1 night in Dec 2025

10/10 Excellent

Barb

Stayed 4 nights in Dec 2025

10/10 Excellent

Danh Huu

Stayed 2 nights in Dec 2025

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, newer rooms and great staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Dec 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and AC comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was clean, comfortable and located in a safe area.
Stayed 2 nights in Nov 2025

6/10 Okay

Sharffeur

Travelled with family
Liked: Amenities
Disliked: Cleanliness
My initial reservation was for a handicap accessible room. However, it had a bathtub instead of roll-in shower. I called and was put in a standard room with a walk-in shower. This was an okay accommodation, however, I requested a removal handicap chair that could be in the shower. The front desk clerk was adamant that there was no chairs.
Stayed 2 nights in Nov 2025

10/10 Excellent

Traveon

Stayed 2 nights in Nov 2025

6/10 Okay

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was fine. I was surprised about the broken chair in the room since the hotel is still relatively new. I was also surprised about the poor water pressure in the bathroom.
Stayed 2 nights in Nov 2025

10/10 Excellent

Keshauna

Stayed 2 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Artie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,Friendly,Comfortable setting
Stayed 2 nights in Nov 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Did not do breakfast, but everything else is great!
Stayed 1 night in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Nov 2025

2/10 Terrible

Moses

On 11/18 The daytime customer service deters customers. I booked a room for one night to stay while working from out of town. I checked before working overnight. The job went past time and I wasn't going to make it back to the room before checkout. I called to let the front desk. I was in a bind. Facing a four hour ride back home, and no sleep for 30hrs, I asked for a later checkout. She understood and for a rate, I booked it. It was an excellent idea for those in my situation. After reactivating my room key, I laid down for an expected two hours of sleep. I got a light knock on the door in the first hour that I chalked up to room service not being informed. The next hour, another knock follwed by someone trying to get in. Luckily I had the stopper set. I was fully awake now. I cracked the door after loud knocks and the manager yelled, (word for word)"You shouldn't be in this room past checkout. I'm headed back downstairs and of you're not there 5 minutes after i get there, I'm calling the police. She walked off. I finished the time we agreed on and went to the lobby. The manager goes on to tell me there was no way i was allowed in that room, hotel policy, rooms needing to be filled, etc. all of which was an internal issue once i paid for services. Agreed to disagree and was met in the parking lot by four police officers. I thought i was a reward member.
Stayed 1 night in Nov 2025

4/10 Poor

Alison N

Disliked: Cleanliness, amenities, property conditions & facilities
We booked 2 nights and only ended up staying 1. The bathroom had hair in the walls and on wall mounted shampoo . We found even more hair on the towels and pillows. It was not a clean room and I have not heard back from management on refunding the 2 night.
Stayed 2 nights in Nov 2025

8/10 Good

Elisa

Liked: Cleanliness
Stayed 4 nights in Nov 2025