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Crabwall Manor & Spa, BW Signature Collection

3.0 star property
3-star spa hotel near Chester Zoo

Choose dates to view prices

Photo gallery for Crabwall Manor & Spa, BW Signature Collection

Indoor pool, sun loungers
Fitness facility
Property grounds
Suite, 1 Double Bed, Non Smoking (View)
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
Parkgate Road, Mollington, Chester, England, CH1 6NE
  • Place, University of Chester
    ‪3 min drive‬
  • Place, Countess of Chester Hospital
    ‪3 min drive‬
  • Place, Chester Zoo
    ‪5 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪34 min drive‬

Room options

Junior Suite

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

8.6 out of 10
Excellent
(12 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Classic Room, 1 Single Bed, Non Smoking

Classic Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(23 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (View)

Suite, 1 Double Bed, Non Smoking (View)

Suite, 1 Double Bed, Non Smoking (View)

9.8 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room, 1 Bedroom

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double or Twin Room, 1 Bedroom

  • Sleeps 2

View all photos for Superior Double or Twin Room, 1 Bedroom

1 bedroom, desk, iron/ironing board, free WiFi

Superior Double or Twin Room, 1 Bedroom

  • Sleeps 2

Master Suite

  • Sleeps 2

Classic Single Room

  • Sleeps 1

Classic Double Room

  • Sleeps 2

Suite With Double Bed And View-Non-Smoking

  • Sleeps 2

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About the area

Chester

In Chester .You'll find University of Chester and Countess of Chester Hospital within 2 miles (3 km) of this hotel. Chester Zoo and Chester City Walls are also within 3 miles (5 km).

What's nearby

  • University of Chester - 3 min drive - 2.8 km
  • Countess of Chester Hospital - 3 min drive - 2.8 km
  • Chester Zoo - 5 min drive - 4.4 km
  • Chester City Walls - 5 min drive - 4.1 km
  • Chester Racecourse - 6 min drive - 4.8 km

Getting around

  • Bache Station - 3 min drive
  • Chester (CEG-Hawarden) - 39 min drive

Restaurants

  • ‪Bembe Café & Barbecue Terrace - ‬7 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪The Oakfield - ‬6 min drive

About this property

Crabwall Manor & Spa, BW Signature Collection

3-star spa hotel near Chester Zoo
Crabwall Manor & Spa, BW Signature Collection offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A hot tub, a sauna, and spa services are also featured at the business-friendly Crabwall Manor & Spa, BW Signature Collection. Free self parking is available.

This 3-star Chester hotel is smoke free.

  • 48 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crabwall Manor & Spa, BW Signature Collection offers 48 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Espa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Chester
Crabwall Manor & Spa, BW Signature Collection Hotel Chester

Reviews

Crabwall Manor & Spa, BW Signature Collection Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 423 out of 970 reviews
Rating 8 - Good. 296 out of 970 reviews
Rating 6 - Okay. 151 out of 970 reviews
Rating 4 - Poor. 72 out of 970 reviews
Rating 2 - Terrible. 28 out of 970 reviews

Reviews

10/10 Excellent

catherine

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Brian

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Travelling from York, so was a stop over before hitting Wales. Hey, it was a nice place to stay. The room was incredible (although for me, I'd change the carpet on the staircase to room 9. Visually, very tricky!!) Check in was quick and easy. The only thing I'd point out, and it is nit picking, I think the staff need to be more 'that's no problem, we'll sort that out' as opposed to 'we'll see what we can do,' ... Yeah, I've worked in customer service for 40 + years blah blah... and we all have off days. We're dealing with the hardest product known to man!!... the public!! It can be draining! But the smallest adjustment in focus can make a huge difference. But like I say, I'm being proper mean and picky there. Food was excellent, the checkout lady was lovely as were the breakfast people. I'd definitely consider stopping again.
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Stayed 2 nights in Jul 2025

4/10 Poor

Pauline

Stayed 2 nights in Jul 2025

8/10 Good

alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice place but left hungry

Great room , lovely bathroom . Great reception staff. The one thing letting it down was food arrived at 7pm tired and were told all dining slots taken up by package guests . The bar menu was available..standard fare. Unfortunatley a very very lomg wait for a margeurita pizza and fish finger butty .
Stayed 1 night in Jul 2025

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Clean , Calm , Comfortable

Nice peaceful atmosphere - Perfect for a relaxing evening after a long days work
Stayed 2 nights in Jul 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Beautiful hotel, comfortable bed, friendly staff. And good price
Stayed 1 night in Jun 2025

10/10 Excellent

Caitlyn

Travelled with group
Liked: Amenities
Beautiful hotel, only disappointment was that the jacuzzi was out of order
Stayed 2 nights in Jul 2025

4/10 Poor

Michael

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay overall, a few areas needed updating.

Lovely stay, clean and nice facilities. Some areas looked a bit dated, carpets old and worn. We had afternoon tea, it was delicious but all chairs were low and tables high, a bit mismatched. Overall a really lovely place just could do with some new carpets and some furniture renovations.
Stayed 1 night in Jul 2025

8/10 Good

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Lovely hotel. Beautiful setting and grounds. Nice large room nicely decorated. Well situated to get to Chester or the Wirral. Would highly recommend this hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Elaine

Stayed 2 nights in Jun 2025

10/10 Excellent

Maele

Stayed 3 nights in Jun 2025

6/10 Okay

ALAN

Stayed 2 nights in Jun 2025

10/10 Excellent

Helena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Tatiana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place has good potential BUT Management must improve! The building has cracks at the front not sure if they were examined. One room was very smelly like old mould and cold with no heating, which I don’t expect in May and the second room didn’t have basics such as kettle and do not disturb sign, room was filthy and I asked it to be cleaned, which they did to be fair. Pillows are not comfortable. Pool is 1.2m deep just enough for children to swim, pool water was dirty. Jacuzzi was meant to be cleaned on Wednesday as sign suggested but on Tuesday it was already out of order. Food was lovely but on the last night the staff refused to allow me into empty restaurant (quite literally empty) as I didn’t make prior booking and they didn’t have enough cutlery … such a ridiculous statement to make! After complaining to Matt the manager they fed me in the end and free of charge, which was nice. The management must review their operational processes and improve upkeep
Stayed 4 nights in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in room 36 and wow wow wow was we blown away it was 5 star suit soo comfy we were looked after so well Food was excellent breakfast was amazing especially the sousage im.fussy about sousage they were gorgeous .the bath was separate room and very big and the walk in shower was big aswell our weekend was absolutely amazing we were spoilt and the swimming pool area was great took we'll be back. Thank you john and Megan for your kindness xxx
Stayed 2 nights in Jun 2025

10/10 Excellent

NEIL

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025