Crabwall Manor & Spa, BW Signature Collection

3.0 star property
Spa hotel near Chester Zoo

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Photo gallery for Crabwall Manor & Spa, BW Signature Collection

Property grounds
Indoor pool, sun loungers
Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)
Daily to-go breakfast (GBP 16.95 per person)
Fitness facility
Reviews
8.2

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Parking includedParking includedParking included
  • Restaurant

Check out the area

Map
Parkgate Road, Mollington, Chester, England, CH1 6NE
  • Popular LocationChester City Walls5 min drive
  • Popular LocationChester Racecourse5 min drive
  • Popular LocationChester Zoo5 min drive
  • AirportLiverpool (LPL-John Lennon)29 min drive

Room options

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

  • 13 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed, Non Smoking, View

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Single Bed, Non Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the area

Chester

In Chester .You'll find University of Chester and Countess of Chester Hospital within 2 miles (3 km) of this hotel. Chester Zoo and Chester City Walls are also within 3 miles (5 km).

What's nearby

  • University of Chester - 4 min drive
  • Chester City Walls - 5 min drive
  • Chester Cathedral - 5 min drive
  • Chester Racecourse - 5 min drive
  • Chester Zoo - 5 min drive

Getting around

  • Bache Station - 3 min drive
  • John Lennon Airport (LPL) - 29 min drive

Restaurants

  • Bembe Café & Barbecue Terrace - 7 min drive
  • Tim Hortons - 3 min drive
  • McDonald's - 4 min drive
  • The Oakfield - 6 min drive
  • Manado Street Kitchen - 7 min drive

About this property

Crabwall Manor & Spa, BW Signature Collection

Spa hotel near Chester Zoo
Crabwall Manor & Spa, BW Signature Collection offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A spa tub, a sauna, and spa services are also featured at the business-friendly Crabwall Manor & Spa, BW Signature Collection. Free self parking is available.

This Chester hotel is smoke free.

  • 48 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crabwall Manor & Spa, BW Signature Collection offers 48 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

ESPA has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Polish

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 16.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-in and contactless check-out are available.

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Chester
Crabwall Manor & Spa, BW Signature Collection Hotel Chester

Crabwall Manor & Spa, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 320 out of 746 reviews" "
Rating 8 - Good. 245 out of 746 reviews" "
Rating 6 - Okay. 109 out of 746 reviews" "
Rating 4 - Poor. 50 out of 746 reviews" "
Rating 2 - Terrible. 22 out of 746 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Rizwaan

Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Liked: Staff & service
Stayed 1 night in Jan 2024

4/10 Poor

Kevin

Business traveller
Stayed 2 nights in Jan 2024

8/10 Good

Mitzi

Liked: Staff & service, room comfort
Weekend away
Hotel is a little dated room needed updating worn carpet chipped paint on walls, the spa is really great though really enjoyed that, breakfast was really tasty service was great couldn't fault house keeping.
Stayed 2 nights in Jan 2024

4/10 Poor

Chris

Stayed 1 night in Jan 2024

8/10 Good

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice atmosphere. Lovely property. Only drawback was the challenge of getting cases to our 1st floor room without a lift.
Stayed 3 nights in Jan 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary weekend break
Overall it was an excellent hotel. Staff members were very friendly and helpful. Food was exceptional but could do with a few more choices of food. Room was very tidy
Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice place but lacking necessities
The positives first, lovely staff and spa. A comfy bed with good quality bedding, spotlessly clean. The negatives: first room was freezing cold. Moved to another where there was no heating in bathroom, room was ok but no windows, a couple of small roof lights, wouldn't class the place as 4 star. Prices for food do not match website prices, for £17 for a fish finger sandwich, you woulf expect some nice chunky fish in there, not slithers. Probably nicer to stay here in the summer when there is less need for hot water or heating.
Stayed 3 nights in Jan 2024

6/10 Okay

Tom

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Caroline

We stayed for one night with our close friends, for husband's birthday. Property itself is very nice but considering the price, was disappointing to see wallpaper having been torn off the wall immediately.above headboard area. At bedtime we realised the bed duvet cover was torn/worn through in several areas too. Never had that before! Our friends said their room next door was cold and when he turned the radiator on, it leaked black liquid onto carpet. They used the fan heaters that had been put in the wardrobe, so we assume the management knew of this failing already. Our friends also had holey duvet cover, so generally linen needs inspection and replacing. This is not a budget hotel! needsDue to the fact that we arrived late afternoon for only one night, we decided not to make a fuss and enjoyed our meal in the restaurant. Next morning on check out, our friends mentioned the faulty radiator in their room but his comment was met with polite disinterest. The receptionist didnt even say that they'd get maintenance on it, so we are fairly certain theyd heard it all before. So if you are staying in rooms 30 and 31, look out for the torn wallpaper and dodgy radiator in one room! Hotel obviously needs some care and attention to detail in some areas.