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DoubleTree by Hilton Hotel and Spa Chester

4.0 star property
4-star spa hotel near Chester Zoo

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

Indoor pool
Exterior
Sports facility
Daily English breakfast (GBP 19.95 per person)
Couples treatment rooms, Turkish bath, body treatments, aromatherapy

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Warrington Road, Hoole Village, Chester, England, CH2 3PD
  • Place, Queens Road Park
    ‪16 min walk‬
  • Place, Vicars Cross Shopping Centre
    ‪18 min walk‬
  • Place, Skate Academy
    ‪19 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪34 min drive‬

Room options

View all photos for Deluxe Family Room with Sofa Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Family Room with Sofa Bed

  • Sleeps 4

View all photos for King Room

Minibar, in-room safe, desk, blackout drapes

King Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Junior Suite, 1 King Bed (Family)

Junior Suite, 1 King Bed (Family)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

Flat-screen TV

Presidential Room, 1 King Bed

  • 3 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, blackout drapes

Family Room, 1 King Bed (Deluxe)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room With Shower

Minibar, in-room safe, desk, blackout drapes

Twin Room With Shower

  • Sleeps 2

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Flat-screen TV

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV

Room, 1 King Bed

8.8 out of 10
Excellent
(60 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Flat-screen TV

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, blackout drapes

Superior King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Accessible King Room

Minibar, in-room safe, desk, blackout drapes

Accessible King Room

  • Sleeps 2

View all photos for Family Junior Suite With King Size Bed

Minibar, in-room safe, desk, blackout drapes

Family Junior Suite With King Size Bed

  • Sleeps 4

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 4

View all photos for Twin Room

Flat-screen TV

Twin Room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room With Garden View

Minibar, in-room safe, desk, blackout drapes

Superior King Room With Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Junior King Suite With Sofa Bed

Minibar, in-room safe, desk, blackout drapes

Junior King Suite With Sofa Bed

  • Sleeps 4

View all photos for Twin Room With Bath

Minibar, in-room safe, desk, blackout drapes

Twin Room With Bath

  • Sleeps 2

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 2

About the area

Chester

Chester retreat .Within 3 miles (5 km) of this Chester hotel, you'll find Chester Zoo and Chester Cathedral. Grosvenor Museum and Chester Racecourse are also within 3 miles (5 km).

What's nearby

  • Alexandra Park - 16 min walk - 1.4 km
  • Queens Road Park - 16 min walk - 1.4 km
  • Great Boughton Library - 17 min walk - 1.4 km
  • Vicars Cross Shopping Centre - 18 min walk - 1.6 km
  • Skate Academy - 19 min walk - 1.7 km

Getting around

  • Bache Station - 5 min drive
  • John Lennon Airport (LPL) - 38 min drive

Restaurants

  • ‪Ginger Monkey - ‬5 min drive
  • ‪Sea Breeze - ‬5 min drive
  • ‪The Oaklands - ‬3 min drive
  • ‪Toby Carvery Hoole Village - ‬15 min walk
  • ‪The Piper - ‬11 min walk

About this property

DoubleTree by Hilton Hotel and Spa Chester

4-star spa hotel near Chester Zoo
DoubleTree by Hilton Hotel and Spa Chester offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2777 square feet (258 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel and Spa Chester. Self parking is free.

This 4-star Chester hotel is smoke free.

  • 219 guestrooms or units
  • 3 levels
  • 2777 sq ft of conference space
  • 258 sq m of conference space
  • Built in 1975
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The Club and Spa Chester has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Elevator (34 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Spa fee: GBP 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards, and cash. This property uses wind and solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

DoubleTree by Hilton Hotel and Spa Chester Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Stayed 1 night in Sep 2025

8/10 Good

Gulam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Tomos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, warm staff and warm cookies on arrival. We had a Superior room which was clean, comfortable and spacious. Gardens were lovely and well kept. Breakfast was delicious and there was a huge choice available. A thoroughly enjoyable stay !
Walled garden
Stayed 2 nights in Sep 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 1 night in Sep 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Property was convenient for town, quick taxi ride £10 approx. Lovely clean hotel with very helpful staff. Room was cleaned well although face flannels forgot to replace. Also tea, sugar milk, forgot to replace but reception was able to supply for us after going back downstairs to find replacement. Overall lovely clean friendly hotel, conveniently situated for Chester and the Chester Zoo.
Stayed 2 nights in Sep 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities
Had a lovely time in the spa, the breakfast was absolutely 100/10 by far the best I’ve had at a hotel. Definitely recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Charlie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great
Stayed 2 nights in Sep 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

russell

Stayed 1 night in Sep 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Considering the price of this hotel, we were very disappointed with our room - room 112. It was a. next to the elevator so you could hear the noise of that and b. the window overlooked a wall/ roof directly next to it, so you have no view whatsoever. Add to that the fact that it's in the area above the bar, which was loud until 1am ish on the Friday night, and you can see why we weren't thrilled, especially as we had requested a quiet room.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Richard

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed

Great comfy bed and pillows. All staff service was average
Stayed 1 night in Sep 2025

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern and really clean with a comfy bed. The staff were all super friendly and helpful. Food was good, lots of breakfast options.
Stayed 1 night in Sep 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel, staff were friendly everywhere was clean and very relaxing. The room was very comfortable and had everything we needed. Breakfast was great, a large selection to choose from and lovely restaurant area to eat in.
Stayed 1 night in Sep 2025

10/10 Excellent

mark

Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel and staff were great. Breakfast is the usual overpriced overcooked buffet you now seem to get at every chain.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much to do and hotel was great so back for a second visit staying in one of my favourite hotels now in the area
Stayed 2 nights in Aug 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this stay as always, so relaxing and staff brilliant. Hotel lovely and clean and food was yummy will definitely be back
Stayed 2 nights in Aug 2025