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Grosvenor Pulford Hotel & Spa

4.0 star property
Enjoy 2 restaurants at this 4-star Chester hotel

Choose dates to view prices

Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Exterior
Superior Double Room
Indoor pool
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Air conditioning

Explore the area

View in a map
Wrexham Road, Pulford, Chester, England, CH4 9DG
  • Place, Chester Racecourse
    ‪10 min drive‬
  • Place, Chester Cathedral
    ‪10 min drive‬
  • Place, Chester City Walls
    ‪11 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪42 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

9.6 out of 10
Exceptional
(18 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Quadruple Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Family Room

9.8 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed

About the area

Chester

Chester retreat .Within 6 miles (10 km) of this hotel, you'll find Outpost Paintball and Eaton Estate. River Dee and Westminster Park Municipal Golf Course are also within 6 miles (10 km).

What's nearby

  • River Dee - 9 min drive - 9.6 km
  • Chester Racecourse - 10 min drive - 10.3 km
  • Chester Cathedral - 10 min drive - 10.6 km
  • Chester City Walls - 11 min drive - 10.9 km
  • Chester Zoo - 16 min drive - 20.9 km

Getting around

  • Cefn-y-bedd Station - 9 min drive
  • John Lennon Airport (LPL) - 35 min drive

Restaurants

  • ‪Crown Inn - ‬8 min drive
  • ‪Rossett Hall Hotel - Oscars Brasserie - ‬19 min walk
  • ‪The Beeches - ‬7 min drive
  • ‪Alyn Hotel - ‬4 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Grosvenor Pulford Hotel & Spa

Enjoy 2 restaurants at this 4-star Chester hotel
Grosvenor Pulford Hotel & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, a sauna, and spa services are also featured at the business-friendly Grosvenor Pulford Hotel & Spa. Free self parking is available.

This 4-star Chester hotel is smoke free.

  • 73 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grosvenor Pulford Hotel & Spa offers 73 accommodations with coffee/tea makers and slippers. LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Chester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Spa By Kasia has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are available for GBP 10.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Grosvenor Pulford Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1019 reviews
Rating 8 - Good. 209 out of 1019 reviews
Rating 6 - Okay. 75 out of 1019 reviews
Rating 4 - Poor. 39 out of 1019 reviews
Rating 2 - Terrible. 26 out of 1019 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Stayed 1 night in Jul 2025

10/10 Excellent

Christen

Stayed 1 night in Jul 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent visit as always. Great service and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and stay. Facilities great
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dewi

Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in Apr 2025

10/10 Excellent

Sirish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Jun 2025

10/10 Excellent

Ismail

Stayed 2 nights in Jun 2025

10/10 Excellent

Lawrence

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times and always return because of how good the facilities are
Stayed 1 night in Jun 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bsautiful stay
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning property. The attention to detail in the decor is beautiful and it really elevates the ambience of your stay. Dog friendly which is unexpected given the quality of the interior design, but a welcomed one. The room is spacious with all needs accounted for (iron, air con, mood lighting). The foods in Nelson's is excellent quality with a nice option of choices with big portion sizes. The gardens on the grounds are well maintained and add to the property. Overall a beautiful hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Nathan

Business traveller
Liked: Staff & service
Not bad. The spa was excellent and in the sunshine WOW. But the lack of dining and socialising options, let it down a bit.
Stayed 3 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Andrew

Stayed 1 night in Mar 2025

8/10 Good

Marie

Stayed 1 night in Jun 2025

10/10 Excellent

pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enter through a pub into main reception very welcoming staff speedy check in room had everything you needed for a night away nice pool and sauna and hot tub superb dining room for evening meal and breakfast
Stayed 1 night in May 2025

10/10 Excellent

Gerry

Stayed 1 night in Jun 2025

4/10 Poor

Neil

Travelled with partner
Liked: Cleanliness
It’s just ok. Cocktails not great. Super noisy rooms down main corridor on ground floor. Just felt a bit over priced and looks better on line than it feels when you are there.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and good food
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Family Room, Great Decor, Super Clean and Comfortable Beds!
Stayed 1 night in May 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely relaxing 2 day break couldn't have been more spoilt the staff were amazing facilities and grounds were excellent would definitely recommend 👌
Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Stayed 1 night in May 2025