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Holiday Inn Chester - South by IHG

4.0 star property
4-star hotel near Chester Racecourse

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Photo gallery for Holiday Inn Chester - South by IHG

Indoor pool
Exterior
Bar (on property)
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
Wrexham Road, Chester, England, CH4 9DL
  • Place, Grosvenor Nuffield Hospital
    ‪3 min drive‬
  • Place, Westminster Park
    ‪3 min drive‬
  • Place, Chester Zoo
    ‪11 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Room amenity

Standard Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

Room amenity

Standard Room, 2 Twin Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Room amenity

Premium Room, 1 Double Bed

7.6 out of 10
Good
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

Room amenity

Standard Room, 1 Double Bed (Walk-In Shower)

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Twin Beds (Walk-In Shower)

9.2 out of 10
Wonderful
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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Miscellaneous

Mercure Chester Abbots Well Hotel

Chester
  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
3.8 out of 5, Good, 1,003 reviews
The price is CA $96
CA $115 total
includes taxes & fees
Dec 21 - Dec 22
Mercure Chester Abbots Well Hotel

About the area

Chester

City center retreat .Within 3 miles (5 km) of this Chester hotel, you'll find Chester Racecourse and Chester Cathedral. Chester City Walls is within 3 miles (5 km) and Crocky Trail is within 9 miles (15 km).

What's nearby

  • Grosvenor Nuffield Hospital - 3 min drive - 3.0 km
  • Westminster Park - 3 min drive - 2.4 km
  • Chester Racecourse - 5 min drive - 4.3 km
  • Chester City Walls - 5 min drive - 5.0 km
  • Chester Zoo - 11 min drive - 15.0 km

Getting around

  • Bache Station - 8 min drive
  • John Lennon Airport (LPL) - 40 min drive

Restaurants

  • ‪The Carlton Tavern - ‬4 min drive
  • ‪The Handbridge - ‬4 min drive
  • ‪The Architect - ‬4 min drive
  • ‪The Grosvenor Arms - ‬4 min drive
  • ‪Starbucks - ‬2 min walk

About this property

Holiday Inn Chester - South by IHG

4-star hotel near Chester Racecourse
Holiday Inn Chester - South by IHG offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 140 square feet (13 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Chester - South by IHG. Self parking is free.

This 4-star Chester hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 140 sq ft of conference space
  • 13 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Chester - South by IHG offers 143 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Miscellaneous
Mercure Chester Abbots Well Hotel
  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
3.8 out of 5, Good, 1,003 reviews
The price is CA $96
CA $115 total
includes taxes & fees
Dec 21 - Dec 22
Mercure Chester Abbots Well Hotel

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester South Holiday Inn
Holiday Inn Chester South
Holiday Inn Hotel Chester South
Chester Holiday Inn
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Chester South
Holiday Inn Chester South
Holiday Chester By Ihg Chester
Holiday Inn Chester South an IHG Hotel
Holiday Inn Chester - South by IHG Hotel
Holiday Inn Chester - South by IHG Chester
Holiday Inn Chester - South by IHG Hotel Chester

Reviews

Holiday Inn Chester - South by IHG Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 374 out of 1005 reviews
Rating 8 - Good. 352 out of 1005 reviews
Rating 6 - Okay. 159 out of 1005 reviews
Rating 4 - Poor. 78 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

Reviews

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly especially the catering team
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas Prys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Good breakfast.
Stayed 3 nights in Aug 2025

8/10 Good

Dale

Stayed 1 night in Aug 2025

8/10 Good

Chris

Travelled with group
Stayed 1 night in Aug 2025

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Poor experience but staff very helpful

We booked to superior rooms. When we arrived the hotel had no power and no facilities available. We couldn’t book in or use any convenience. We had to leave and come back 3 hrs later. The staff were very good and tried their best at all times. They offered to store our luggage until we returned to try booking in again.The hvac in the rooms was not available and we had a small fan provided which was not much use on one of the hottest days of the year. I suspect it had been out of action for at least a few days. If so that’s not acceptable. Basically a very poor hotel experience but not the fault of the staff we encountered who were all excellent despite obviously having to handle a lot of pressure. Not up to standard.
Stayed 1 night in Aug 2025

2/10 Terrible

Daniel

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Diabolical and shambolic

The air-conditioning has been switched off from what i can make on in other reviews for about 2 months now. Yet reception staff wont admit that. It was incredibly hot and the corridors were boiling, room was nothing more than a sauna. Uttered ridiculous. Staff claim its broken...if something is broken down you get people in to fix it no??? Not these kit. Cost saving at the expense of the customer. Will never stay again and warn others from doing so.
Stayed 4 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Gary

Business traveller
Liked: Staff & service
The hotel was good in terms of food, welcome, friendliness but us starting to look shabby and in need of decoration
Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Could do with a tidy up outside . Such a shame as outside has no comparison from outside to inside .
Stayed 3 nights in Aug 2025

6/10 Okay

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No air con working

Stayed 1 night in Aug 2025

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
The buffet breakfast is nice, always someone at the reception desk, nice and polite, would recommend
Stayed 2 nights in Aug 2025

4/10 Poor

Carol

Stayed 1 night in Aug 2025

10/10 Excellent

SL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family city break

Chester is a fantastic city to visit especially with the children. Lots to see and do. We dod a family trail and learnt do much. The hotel was a great base, just across the road is a park and ride bus service that took you straight to the centre snd easy to pick up back to the hotel. Great to have the pool and restaurant service too the breakfast certainly filled us up for our days out.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rakeish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good location, hotel staff were friendly and good choice of food at breakfast
Stayed 1 night in Jul 2025

4/10 Poor

shahed

Stayed 1 night in Jul 2025

10/10 Excellent

Trudi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable!

Clean and comfortable room. A little cramped for four of us, but fine for just one night.
Stayed 1 night in Aug 2025

8/10 Good

Mark

Disliked: Property conditions & facilities

Service let the side down.

Generally the hotel was underwhelming in Service terms whether in the bar, restaurant or breakfast services. Chaotic in terms of seeming to be able to manage basic processes (taking an order/handling cash correctly/getting table orders right/ completely forgetting items ordered/ items completely empty or missing at breakfast etc). Overall experience was impacted by stress of wondering if we could order something that would 1] turn up at all 2] partially turn up 3] eventually turn up but be partial order or incorrect etc.
Stayed 1 night in Aug 2025

4/10 Poor

Jane

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The shower was good!! Pool okay, but attendant was smoking No pizza no veggie tart. Paid full price for child whereas should've been free. Still waiting for refund
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

libby

Stayed 1 night in Jul 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
Great staff, very professional, very helpful, gym and swimming pool was good My meal on second evening was greasy though (disappointed)
Stayed 2 nights in Jul 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here, stay around 3-4 times a year. Great location, very clean and friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anne

Stayed 1 night in Jul 2025

8/10 Good

Ruma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable for our one night stay. The bathroom sink drain was blocked but dealt with promptly by the staff and plumber. Standard buffet breakfast with several options.
Stayed 1 night in Jul 2025