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Fiesta Inn Chetumal Hotel

3.5 star property
3.5-star hotel near Palacio de Gobierno

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Photo gallery for Fiesta Inn Chetumal Hotel

Terrace/patio
Breakfast and dinner served, international cuisine
Bar (on property)
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Place, Explanada de la Bandera
    ‪5 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪5 min walk‬
  • Place, Palacio de Gobierno
    ‪5 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(24 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • City view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Chetumal

City center stay.Your stay at this Chetumal hotel places you within a 10-minute walk of Palacio de Gobierno and Chetumal Ferry Terminal. Also, Museo de la Ciudad is within half a mile (1 km) and Payo Obispo Zoo is within 3 miles (5 km).

What's nearby

  • Explanada de la Bandera - 5 min walk - 0.4 km
  • Chetumal Ferry Terminal - 5 min walk - 0.4 km
  • Palacio de Gobierno - 5 min walk - 0.4 km
  • Palacio Municipal De Othon P. Blanco - 8 min walk - 0.7 km
  • Museo de la Ciudad - 10 min walk - 0.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪CAFE 290 - ‬6 min walk
  • ‪hot dogs de la obregon - ‬4 min walk
  • ‪Marisquería El Taco Loco - ‬5 min walk
  • ‪Sergio's Pizzas - ‬5 min walk
  • ‪Los Comales - ‬3 min walk

About this property

Fiesta Inn Chetumal Hotel

3.5-star hotel near Palacio de Gobierno
Fiesta Inn Chetumal Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Fiesta Inn Chetumal Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Chetumal hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fiesta Inn Chetumal Hotel offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Lobby lounge
City Express by Marriott Chetumal
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,005 reviews
The price is CA $105
CA $120 total
includes taxes & fees
Feb 25 - Feb 26
City Express by Marriott Chetumal

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fiesta Inn Chetumal Hotel

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.02 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults, and USD 14 to 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products.
    Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1006 reviews
Rating 8 - Good. 238 out of 1006 reviews
Rating 6 - Okay. 106 out of 1006 reviews
Rating 4 - Poor. 45 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Food was great!
Stayed 1 night in Jan 2026

6/10 Okay

Dawn, Belize City

Liked: Cleanliness, amenities
The room was ok but the hot water was not working.
Stayed 2 nights in Nov 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel bonito, limpio, pueblo muy tranquilo
Stayed 1 night in Nov 2025

2/10 Terrible

Faby

Disliked: Property conditions & facilities
El teléfono del cuarto no funciona tienes que usar la aplicación watts up para comunicarte con recepción, tienen maquina de hielo en pisos que no funcionan si quería un refri pequeño tenia que rentar la suite gobernador, dicen que tienen servicios que o no funcionan o no tienen muy mal. Por la cantidad que cobran no vale la pena.
Stayed 3 nights in Nov 2025

8/10 Good

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

4/10 Poor

Ornella

Travelled with family
lack of towels, few toiletries, lumpy pillows and overpriced breakfast
Stayed 1 night in Nov 2025

8/10 Good

Yamani

Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Carol

Liked: Property conditions & facilities
Very nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Ignacio

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

6/10 Okay

Ephraim

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't get the room I booked and the internet was very weak.
Stayed 1 night in Oct 2025

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel siempre nos da la bienvenida con un equipo muy amable y servicial.
Stayed 1 night in Oct 2025

8/10 Good

Ramon

Stayed 1 night in Oct 2025

8/10 Good

Lisset

Stayed 1 night in Oct 2025

10/10 Excellent

Louis

Stayed 1 night in Oct 2025

10/10 Excellent

Gualberto

Stayed 1 night in Oct 2025

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Nydia

Stayed 1 night in Sep 2025

10/10 Excellent

Christian de los Angeles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Udi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great except for the fact that the internet service is non existent
Stayed 1 night in Sep 2025

10/10 Excellent

Gaspari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room included breakfast and first morning I was charged for the breakfast . Person confirmed me and had other guest walk by with a welcome while I was integrated and had to be confirmed before allowed to eat.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2025

4/10 Poor

Tanit

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The best part was the location, within a walking distance from the ferry dock from Belize. The second best was the service in the restaurant. The rest was in a one star category. The bed sheets were old raggedy and uninviting with polyester feel. You called me your guest. Maybe you could demonstrate how much you cared instead of focusing on just profit. By the way fix the water pressure and the water temperature control. I was on level one. Couldn't imagine what it would be like to stay on the top floor.
Stayed 1 night in Sep 2025

2/10 Terrible

D A

Stayed 1 night in Sep 2025

10/10 Excellent

Delvin

Liked: Cleanliness
Stayed 1 night in Sep 2025