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HOTEL CASA CHE CHEN

Property class: 2
Enjoy the outdoor pool at this Chetumal hotel

Choose dates to view prices

Photo gallery for HOTEL CASA CHE CHEN

A kitchen with a black countertop, stainless steel appliances, and a hanging shelf with potted plants.
A gated entrance with a wooden gate, a concrete wall with a number plaque, and a tree with green foliage.
A rectangular swimming pool with a blue interior, surrounded by a concrete deck.
A modern two-story house with a concrete exterior, a wooden staircase, and a small outdoor area with gravel.
A modern kitchen with a wooden table, black chairs, a TV mounted on the wall, and a door leading to another room.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Kitchen

Explore the area

View in a map
circuito 1 norte A, 41, Chetumal, QROO, 77014
  • Place, Santuario del Manati
    ‪9 min drive‬
  • Place, Dr. Alfredo Barrera Marin Botanical Garden
    ‪9 min drive‬
  • Place, Dos Mulas
    ‪9 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

A modern kitchen with a wooden table, black chairs, a TV mounted on the wall, and a door leading to another room.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

About the area

Chetumal

In suburbs.Within 3 miles (5 km) of this Chetumal hotel, you'll find Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden. Dos Mulas and Planetarium Yook'ol Kaab are also within 6 miles (10 km).

What's nearby

  • Santuario del Manati - 9 min drive - 5.0 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 9 min drive - 5.0 km
  • Payo Obispo Zoo - 10 min drive - 5.7 km
  • Malecón de Chetumal - 11 min drive - 6.1 km
  • Museum of Maya Culture - 11 min drive - 6.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 21 min drive

Restaurants

  • ‪Restaurant Las Olas del Mar - ‬3 min drive
  • ‪Xel-ha - ‬4 min drive
  • ‪Restaurante La Uva - ‬3 min drive
  • ‪el arenal subagencia - ‬5 min drive
  • ‪Taquería Huacho - ‬4 min drive

About this property

HOTEL CASA CHE CHEN

Enjoy the outdoor pool at this Chetumal hotel
HOTEL CASA CHE CHEN offers its guests an outdoor pool. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Chetumal hotel.

  • 3 guestrooms or units
  • Smoking in designated areas
HOTEL CASA CHE CHEN offers 3 accommodations. Kitchenettes offer separate dining areas and cookware/dishes/utensils.

Bathrooms include showers. This Chetumal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on request and irons/ironing boards can be requested.

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  • Parking included
  • Free WiFi
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4.4 out of 5, Excellent, 1,006 reviews
The price is CA $116
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includes taxes & fees
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Property amenities

Family friendly

  • In-room kitchenette
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets: MXN 150 per pet, per day, plus a one-time cleaning fee of MXN 150
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)

Children and extra beds

  • Children are welcome.

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 150 per pet, per day plus MXN 150 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

Frequently asked questions

How close is HOTEL CASA CHE CHEN to the airport?

HOTEL CASA CHE CHEN is 6 mi (21-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does HOTEL CASA CHE CHEN have an airport shuttle?

Airport shuttle services are not available at HOTEL CASA CHE CHEN .

How close is HOTEL CASA CHE CHEN to the beach?

This hotel is 3.7 mi (12-min drive) from Dos Mulas.

Does HOTEL CASA CHE CHEN offer free breakfast?

HOTEL CASA CHE CHEN does not offer free breakfast.

Is there a casino at HOTEL CASA CHE CHEN ?

No, there is no casino at this hotel.

What time is check-in at HOTEL CASA CHE CHEN ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at HOTEL CASA CHE CHEN ?

This hotel offers free self parking.

Does HOTEL CASA CHE CHEN have a pool?

HOTEL CASA CHE CHEN features an outdoor pool.

Does HOTEL CASA CHE CHEN have a spa?

There are no spa services available at this hotel.

How close is HOTEL CASA CHE CHEN to downtown Chetumal?

HOTEL CASA CHE CHEN is 1 mi away from Calderitas.

HOTEL CASA CHE CHEN Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

No me gustó que no me respondieran en el teléfono que dan, que haya buscado al dueño en su casa y que todavía no me hagan llegar la factura.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
La habitación sí le hace falta una sacudida en las ventanas, pero al menos para descansar está aceptable.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy adecuado lugar aunque está lejos
Stayed 1 night in Jul 2026