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Hotel Juliet

3.0 star property
3-star hotel perfect for exploring Chetumal

Choose dates to view prices

Photo gallery for Hotel Juliet

Terrace/patio
Iron/ironing board, free WiFi, bed sheets
Interior
Exterior
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Av. Héroes 169, Entre Andador Efraín, Aguilar y Mahatma Gandhi, Centro, Chetumal, QROO, 77000
  • Place, Museum of Maya Culture
    ‪2 min walk‬
  • Place, Museo de la Ciudad
    ‪5 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪16 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

About the area

Chetumal

City center stay.Steps from the hotel, you'll find Museum of Maya Culture and Museo de la Ciudad. Fisherman's Fountain and Malecón de Chetumal are also within 2 miles (3 km).

What's nearby

  • Museum of Maya Culture - 2 min walk - 0.2 km
  • Museo de la Ciudad - 5 min walk - 0.4 km
  • Chetumal Ferry Terminal - 16 min walk - 1.4 km
  • Palacio de Gobierno - 16 min walk - 1.4 km
  • Palacio Municipal De Othon P. Blanco - 18 min walk - 1.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 5 min drive

Restaurants

  • ‪Restaurante " Los Cocos - ‬2 min walk
  • ‪Capital Plaza Hotel - ‬2 min walk
  • ‪Los Cocos - ‬2 min walk
  • ‪La Peninsula - ‬1 min walk
  • ‪Restaurante el Vaticano - ‬3 min walk

About this property

Hotel Juliet

3-star hotel perfect for exploring Chetumal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Juliet also features a garden, room service (during limited hours), and an elevator. Limited free parking is available on a first-come, first-served basis.

This 3-star Chetumal hotel is smoke free.

  • 37 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Juliet offers 37 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Satellite television is provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (59 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Juliet

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Juliet Chetumal
Hotel Juliet
Juliet Chetumal
Hotel Juliet Chetumal, Mexico - Quintana Roo
Hotel Juliet Hotel
Hotel Juliet Chetumal
Hotel Juliet Hotel Chetumal

Frequently asked questions

How close is Hotel Juliet to the airport?

Hotel Juliet is 2.6 mi (5-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does Hotel Juliet have an airport shuttle?

Airport shuttle services are not available at Hotel Juliet.

How close is Hotel Juliet to the beach?

This hotel is 1.8 mi (7-min drive) from Dos Mulas.

Does Hotel Juliet offer free breakfast?

Hotel Juliet does not offer free breakfast.

Is there a casino at Hotel Juliet?

No, there is no casino at this hotel.

What time is check-in at Hotel Juliet?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Juliet?

This hotel offers free self parking.

Does Hotel Juliet have a pool?

Hotel Juliet does not have a pool.

Does Hotel Juliet have a restaurant?

Hotel Juliet is home to Arquelin, which features international cuisine.

Does Hotel Juliet have a spa?

There are no spa services available at this hotel.

How close is Hotel Juliet to downtown Chetumal?

Hotel Juliet is 1.7 mi away from Chetumal.

Hotel Juliet Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 46 out of 129 reviews
Rating 8 - Good. 51 out of 129 reviews
Rating 6 - Okay. 18 out of 129 reviews
Rating 4 - Poor. 7 out of 129 reviews
Rating 2 - Terrible. 7 out of 129 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Darwin

Stayed 2 nights in Sep 2025

4/10 Poor

Maxwell

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Safe Good location
Stayed 1 night in Dec 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Nov 2024

10/10 Excellent

Gloria

Stayed 1 night in Aug 2024

10/10 Excellent

Albert

Stayed 1 night in Aug 2024

8/10 Good

Alba

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I liked the staff, very friendly. Didnt like that wifi was not working most times.
Stayed 1 night in Mar 2024

2/10 Terrible

Shumari

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not friendly Nor Accommodating

The receptionist was not friendly, the reservations were missed from the books and he blamed that we booked late where he had stated moments prior that some people came in just a while ago. He also stated there was no difference in price for a standard room versus a suite which is false as we booked a standard and suite last time. Later on he gave only two towels per room, we had visited this hotel 2-3 weeks prior and they gave us 3 towels per room, it was a different receptionist at this time. The receptionist that gave bad service was Santiago, so be aware. We stayed one night in one room in the end because of his crappy service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy
Stayed 1 night in Jan 2024

10/10 Excellent

Dane

Stayed 1 night in Jan 2024

6/10 Okay

Terence

Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

paola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible no lo recomiendo no hay internet no hay cable pesimo
Stayed 4 nights in Dec 2023

8/10 Good

Benjamin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Inexpensive. Internet was unusable in room, which meant the TV was unusable in the room, as there was no cable or local channels.

8/10 Good

Shumari

Travelled with group
Liked: Staff & service

Decent for short term stay

The room was spacious, however only had one sofa which the photos showed 2. We had to keep logging into the wifi as it disconnected whenever our devices were locked. The beds were a bit on the hard side which was kind of uncomfortable but the ac was working well. Besides all that the staff were very friendly and the stay was good.
Stayed 2 nights in Aug 2023

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Alvin

Stayed 2 nights in Jul 2023

8/10 Good

Carmita

Liked: Cleanliness, staff & service, property conditions & facilities
The place is great but the security dogs at the premises were barking loudly in the early morning.
Stayed 1 night in Jun 2023

10/10 Excellent

Ceon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. Excellent customer service.

8/10 Good

David W

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good enough

Good enough. Clean and comfortable. Close to the things I needed. One night the city block was without power and they moved us to a different hotel for the night.
Stayed 6 nights in May 2022

8/10 Good

Martha C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service, easy check in, well located.
Stayed 2 nights in Mar 2022

8/10 Good

David W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay there again

Nice place. Only thing is some of the sheets they use are past their time of service. I'm guessing they cant afford to replace them. Who knows.
Stayed 8 nights in Dec 2021

8/10 Good

marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge rooms

Gigantic rooms, very clean and quiet. Drive right into the hotel past the front desk for parking (for only 4-5 cars). Very very soft bed that makes a lot of noise. Excellent staff, great location
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great location, great value for money, and clean. Good for an overnight stay in Chetumal
Stayed 2 nights in Dec 2019

10/10 Excellent

Jardin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and service

I actually ended up at this place because my original hotel room fell through. I was expecting the worst due to the price, but I was pleasantly surprised. The bed was firm, the AC worked great, and I was able to walk to a nearby pharmacy and restaurants for essentials. The hotel manager was extremely patient with my lack of Spanish when I was trying to figure out how to get to Belize at 5 in the morning.
Stayed 1 night in Dec 2019

8/10 Good

Chetu, Chetumal Mexico

Travelled with partner
Liked: Cleanliness, staff & service
The property was ok the thing i like it was right in town and u can walk to go shopping
Stayed 1 night in Sep 2019