City center stay.Within a 5-minute walk of this Chetumal hotel, you'll find Malecón de Chetumal and Chetumal Ferry Terminal. Palacio de Gobierno and Explanada de la Bandera are also within half a mile (1 km).
What's nearby
Chetumal Ferry Terminal - 5 min walk - 0.4 km
Explanada de la Bandera - 5 min walk - 0.4 km
Palacio de Gobierno - 5 min walk - 0.4 km
Palacio Municipal De Othon P. Blanco - 6 min walk - 0.6 km
Museum of Maya Culture - 19 min walk - 1.7 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive
Restaurants
Almina - 1 min walk
CAFE 290 - 5 min walk
Vips - 4 min walk
Los Comales - 8 min walk
Marquesita Emiliana - 8 min walk
About this property
Hotel Noor
3-star hotel perfect for exploring Chetumal
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. Public spaces have free WiFi.
An outdoor pool, spa services, and dry cleaning/laundry services are also featured at Hotel Noor. Self parking is free.
This 3-star Chetumal hotel is smoke free.
35 guestrooms or units
Manager's reception (free)
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Storage area for luggage
Front-desk safe
No smoking on site
Bar or lounge
Coffee shop
Dining venue
Hotel Noor offers 35 accommodations. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Cooked-to-order breakfast available for a fee 7:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 120 to 300 for adults and MXN 100 to 250 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Free manager's reception (select days)
Things to do
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Destination fee: MXN 25 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately MXN 120 to 300 for adults, and MXN 100 to 250 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
We should mention
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Property is also known as
Hotel Noor Hotel
Hotel Noor Chetumal
Hotel Noor Hotel Chetumal
Hotel Noor Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 51 out of 118 reviews
10 - Excellent
51
Rating 8 - Good. 29 out of 118 reviews
8 - Good
29
Rating 6 - Okay. 23 out of 118 reviews
6 - Okay
23
Rating 4 - Poor. 9 out of 118 reviews
4 - Poor
9
Rating 2 - Terrible. 6 out of 118 reviews
2 - Terrible
6
8.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
7.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Juan D
Business traveller
Oct 8, 2025
Liked: Staff & service
Falta mantenimiento y limpieza en el cuarto,
Juan D
Stayed 1 night in Jul 2025
6/10 Okay
Abner
Sep 17, 2025
Liked: Cleanliness, staff & service
Pool was out of service, tv was old fat type and wasn't a smart tv.
The accommodations were really good, especially for the price. The hotel was walking distance to the ferry which was super convenient and the restaurant connected to the hotel had good food at decent prices.
We encountered many challenges; let me list a few.
The air conditioning unit was leaking, there were cobwebs on the ceiling of the balcony, the light immediately above the bed head had a lot of dust, the bath towel had mold, the wifi only worked in certain areas of the room, and they claimed the pool was under maintenance, but it did not appear that way to us. The toilet of the room could not flush This is a clear indication that the hotel is not maintained, and we were deceived by the images posted.
This hotel looks lovely from the outside but the room and bathroom are well worn. We stayed there instead of our usual, Fiesta Inn, for bay location, pool (clised for repair!) and price. After I booked, Fiesta dropped to their price to match! Some nice bay restaurants next door and just across the street helped.
Después de estar todo el día afuera y cuando regrese al hotel en horas de la tarde, encontré la puerta de mi habitation abierta. "Aparentemente" la persona de house keeping no se aseguro de cerrar bien la puerta. Al final tres cosas insignificantes desparecieron de mi habitación.