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Novotel Chiangmai Nimman Journeyhub

4.0 star property
4-star hotel near Tha Phae Gate

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Photo gallery for Novotel Chiangmai Nimman Journeyhub

Bar (on property)
Exterior
Reception
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
7/77 Moo 2, Huay Kaew Road, Soi Sreesud, Chang Phueak, Chiang Mai, Chiang Mai, 50300
  • Place, MAYA Lifestyle Shopping Center
    ‪5 min walk‬
  • Place, Nimman Road
    ‪9 min walk‬
  • Place, Chiang Mai University
    ‪10 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace (Pet-Friendly)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Terrace (Pet-Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds, Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room, 2 Twin Beds, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Double Bed, Mountain View

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Junior Suite, 1 Double Bed, Mountain View

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Mountain View

Junior Suite, 1 Double Bed, Mountain View

Junior Suite, 1 Double Bed, Mountain View

  • Mountain view
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Chiang Mai

Chang Phueak stay.Within a 15-minute walk of this Chang Phueak hotel, you'll find Nimman Road and Chiang Mai University. MAYA Lifestyle Shopping Center and One Nimman are also within half a mile (1 km).

What's nearby

  • MAYA Lifestyle Shopping Center - 5 min walk - 0.5 km
  • Nimman Road - 9 min walk - 0.8 km
  • One Nimman - 9 min walk - 0.8 km
  • Chiang Mai University - 10 min walk - 0.9 km
  • Wat Chet Yot - 14 min walk - 1.2 km

Getting around

  • Chiang Mai Railway Station - 17 min drive
  • Chiang Mai Intl. Airport (CNX) - 20 min drive

Restaurants

  • ‪หลึก | LUEK - ‬5 min walk
  • ‪โกเผือกโกดำ - ‬3 min walk
  • ‪Funky Grill (ฟังกี้กริลล์) - ‬4 min walk
  • ‪Lush Café & Garden - ‬2 min walk
  • ‪Funky Roaster - ‬4 min walk

About this property

Novotel Chiangmai Nimman Journeyhub

4-star hotel near Tha Phae Gate
Novotel Chiangmai Nimman Journeyhub offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Novotel Chiangmai Nimman Journeyhub. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Chiang Mai hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2019
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Novotel Chiangmai Nimman Journeyhub offers 202 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: THB 530 for adults and THB 275 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch smart TV with premium channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets: THB 1187 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1424.4 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately THB 530 for adults and THB 275 for children
  • Airport shuttle fee: THB 700 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: THB 1187 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1424.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Novotel Chiangmai Nimman Journeyhub Opening May 2019 Hotel
Novotel Nimman Journeyhub Opening May 2019 Hotel
Novotel Chiangmai Nimman Journeyhub Opening May 2019
Novotel Nimman Journeyhub Opening May 2019
Novotel Chiangmai Nimman Journeyhub Opening May 2019 Hotel
Novotel Nimman Journeyhub Opening May 2019 Hotel
Novotel Chiangmai Nimman Journeyhub Opening May 2019
Novotel Nimman Journeyhub Opening May 2019
Hotel Novotel Chiangmai Nimman Journeyhub (Opening May 2019)
Novotel Chiangmai Nimman Journeyhub Hotel
Novotel Chiangmai Nimman Journeyhub SHA Plus
Novotel Chiangmai Nimman Journeyhub Chiang Mai

Novotel Chiangmai Nimman Journeyhub Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 90 out of 218 reviews
Rating 8 - Good. 81 out of 218 reviews
Rating 6 - Okay. 33 out of 218 reviews
Rating 4 - Poor. 7 out of 218 reviews
Rating 2 - Terrible. 7 out of 218 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Daljeet

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
One of the rudest staff I have ever seen. Zero service and always busy. Refused to help me with the coffee machine, refused to provide ketchup with omlet. The list will go on. I think this hotel staff needs to be sent back to the management school. And it’s not just me, while travelling to the next hotel the taxi shared a similar experience of many other guest. Apparently he has taken many passengers to other hotels. For the same reason “ Bad service “
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel, Iluka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, the room was big and very clean, staff were smiling and so eager to help. Good swimming pool but it closes quite early at 7 PM.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with an amazingly friendly staff!
Stayed 4 nights in Oct 2025

10/10 Excellent

Emily Matinee

Liked: Cleanliness, staff & service, property conditions & facilities
Happy to recommend and hapoy to return.
Stayed 4 nights in Sep 2025

4/10 Poor

yongmi

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

not recommend

I booked five nights based on the reviews, but I was very disappointed. The room had a persistent musty smell, and there was also a strong odor of cigarette smoke, which seemed to be coming from downstairs or somewhere within the building. In addition, the shower area had a significant amount of mold, and each time I opened the bathroom door, there was an overwhelming stench of mold and dampness. I understand this may not be a top tier luxury hotel, but considering the brand, the overall condition was far below expectations. I was disappointed with Novotel at Bangkok Airport before because it wasn’t clean and the price was high, but I booked it this time hoping it would be different. However, it still seems that, at least in Thailand, Novotels don’t really meet the standards expected of the brand.
Stayed 1 night in Sep 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

kittipong, sylmar

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 3 nights in Jul 2025

8/10 Good

Blanca

Stayed 2 nights in Jul 2025

10/10 Excellent

Noppakao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and modest. Friendly staff. Very helpful, They helped getting Grab ride for me.
Stayed 6 nights in Apr 2025

10/10 Excellent

Candace

Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Free shuttle to nearby shopping mall, coffee in the lobby, breakfast option is plenty.
Stayed 4 nights in Jan 2025

2/10 Terrible

Kemoh

Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our stay
Stayed 5 nights in Dec 2024

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

David

Travelled with family
Disliked: Staff & service

Just a average stay

Nothing special at all.Abit overpriced for what was offered.
Stayed 3 nights in Nov 2024

8/10 Good

Amarjiva

Stayed 3 nights in Aug 2024

6/10 Okay

Irene

Stayed 2 nights in Jul 2024

10/10 Excellent

Lalita

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2024

10/10 Excellent

Thammanoon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very nice and helpful. We can walk to Maya shopping mall in a few minutes.
Stayed 1 night in Jul 2024

8/10 Good

Thammanoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Edward

Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Gerard

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great buffet breakfast for both westerners and asians. Hotel and rooms are very clean and in new condition. Not sure I’m crazy about the open concept bathroom and room but not a deal breaker. Gym facilities were well equipped with plenty of free weights and machines.
Stayed 5 nights in Apr 2024

10/10 Excellent

Khakanang

Liked: Cleanliness, staff & service
D
Stayed 1 night in Mar 2024

10/10 Excellent

Sheela

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set apart from the main street, this hotel provides a quiet calm space. Its relatively new and spacious. The bar and dining area has a nice open feature. The food and beverage staff esp Kookae is especially attentive and the F&B manager provided us with good local options for dining which was excellent. Easy walking distance to mall and good dining options around the place. definitely recommend if visiting chiangmai on business.
Stayed 3 nights in Feb 2024