Note fondée sur 156 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 juin 2022 sur Expedia
par un voyageur
Publié le 23 févr. 2020 sur Expedia
Staff extremement aimable.Peti problème dans ma chambre réglé immédiatement.Grande chambre lumineuse et élégante.
Commentaires de Gestion de l’hôtel
26 févr. 2020 par CK, Gestion de l’hôtel
Dear Valued guest,
Thank you for the positive feedback and hope to welcome you back for another beautiful stay again soon.
Best regards,
The management team
par un voyageur
Publié le 21 févr. 2020 sur Expedia
Très propre, personnel agréable et efficace .Très bon petit déjeuner dans la fraicheur du patio. Vaste chambre élégante et très bien équipée tv gd ecran et plein de chaînes internationales.Tres agréable de retrouver crt hôtel frais et reposant après le bruit des rues de chiang mai.Grand choix de restaurants dans le coin.
Commentaires de Gestion de l’hôtel
22 févr. 2020 par CK, Gestion de l’hôtel
Dear Valued guest,
Greetings from Novotel Chiang Mai Nimman Journeyhub.
Thank you very much for TOP score rating review on us and we hope to welcome you back again soon.
Best regards,
The management
par un voyageur
Publié le 10 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2020 par CK, Gestion de l’hôtel
Dear Cyrille,
Thank you for TOP score rating review on our hotel product and service.
We look forward to welcome you back again soon.
Best regards,
The management team.
par un voyageur de Strasbourg
Publié le 4 nov. 2019 sur Expedia
Tout est neuf à l’intérieur, rien à redire. La petite terrasse en bas est très sympathique pour prendre son petit déjeuner et pour apprécier une bonne bière en soirée. Un personnel très serviable et à l’écoute. Très facile pour prendre un taxi rouge ou un taxi grab pour s’orienter vers la vielle ville. Le centre commercial Maya est à 10’ just avant un petit marché nocturne où l’on trouve de très bonnes choses à manger.
Commentaires de Gestion de l’hôtel
6 nov. 2019 par CK, Gestion de l’hôtel
Dear David,
Thank you for positive feedback for Novotel Chiang Mai Nimman Journeyhub on your recently stay here with us.
We look forward to welcome you back soon.
Best regards,
The management team.
par un voyageur
Publié le 5 mars 2024 sur Expedia
Set apart from the main street, this hotel provides a quiet calm space. Its relatively new and spacious. The bar and dining area has a nice open feature. The food and beverage staff esp Kookae is especially attentive and the F&B manager provided us with good local options for dining which was excellent. Easy walking distance to mall and good dining options around the place. definitely recommend if visiting chiangmai on business.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Sirisook, Gestion de l’hôtel
Dear Sheela,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at Novotel Chiangmai Nimman Journeyhub and that you found our hotel to be a quiet and calm space away from the main street hustle.We're glad to know that you appreciated the new and spacious ambiance of our hotel, as well as the open features of our bar and dining area. It's always our goal to provide a comfortable and welcoming atmosphere for our guests.We'll be sure to pass on your compliments to Kookae and our F&B manager – it's wonderful to hear that they made a positive impact on your experience. We strive to offer attentive and friendly service, and we're delighted to hear that it was reflected in their interactions with you.We're also pleased that you found our recommendations for local dining options helpful and that you enjoyed the excellent choices in the area. Being within easy walking distance to the mall and having good dining options nearby are certainly some of the perks we aim to offer to our guests.Thank you for recommending us for business travelers to Chiang Mai. We appreciate your feedback and hope to welcome you back in the future.Sincerely,Sirisook MooreOperations Manager
par un voyageur
Publié le 17 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Sirisook, Gestion de l’hôtel
Dear JihoonThank you for sharing your feedback with us following your recent stay at our hotel. We greatly appreciate your time in providing us with your rating.We noticed that you rated your experience a 6 out of 10, and while we aim to provide every guest with a flawless experience, we observed that there were no specific comments or details accompanying your rating. Upon conducting an internal investigation, we discovered that our Front Office team promptly fulfilled your request for a twin bedded room during check-in. We're pleased to hear that this aspect of your stay met your expectations.However, we understand that there may have been other elements of your stay that did not meet your satisfaction. We sincerely apologize for any shortcomings you may have encountered and would greatly value any additional feedback you could provide to help us improve.We genuinely hope to have the opportunity to welcome you back in the future and provide you with a truly outstanding experience that aligns with our goal of ensuring every guest leaves with a 10 out of 10 rating.Warm Regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub
par un voyageur
Publié le 9 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Sirisook, Gestion de l’hôtel
Dear Haroon,Thank you for taking the time to rate us with a perfect score! We're thrilled to see that you had an excellent experience with us.If you have any specific feedback or if there's anything you particularly enjoyed during your visit, we'd love to hear about it. Your input is invaluable to us as we strive to continually improve and provide the best service possible.We appreciate your support and hope to have the pleasure of serving you again in the future.Best regards,Sirisook MooreOperations Manager
par un voyageur
Publié le 5 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Sirisook, Gestion de l’hôtel
Dear Naree,Thank you for taking the time to rate us with a perfect score! We're thrilled to see that you had an excellent experience with us.If you have any specific feedback or if there's anything you particularly enjoyed during your visit, we'd love to hear about it. Your input is invaluable to us as we strive to continually improve and provide the best service possible.We appreciate your support and hope to have the pleasure of serving you again in the future.Best regards,Sirisook MooreOperations Manager
par un voyageur
Publié le 17 janv. 2024 sur Hotels
직원분들이 친절하고 호텔이 현대적이고 위치도 시내까지 도보로 가능함. 가격이 물가 대비 좀 비싼 점과 다소 빈약한 조식과 수영장이 조금 아쉬움,
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Sirisook, Gestion de l’hôtel
Dear YOONKYUNG,Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your positive comments regarding our friendly staff, modern facilities, and convenient location. It's always rewarding to hear that our guests have had a pleasant experience in these aspects.We apologize for any inconvenience caused by the pricing, and we understand that individual perceptions of value may vary. We constantly strive to provide a competitive and fair pricing structure for the quality of service and amenities we offer.We also appreciate your feedback on the breakfast and swimming pool. Your comments are valuable to us as we continually work towards enhancing our services. We will review and consider improvements to ensure a more satisfying experience for our guests in the future.If there is anything specific you would like us to address or if you have additional feedback, please feel free to contact our guest relations team directly. We are committed to ensuring our guests' satisfaction, and your input helps us achieve that goal.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,Sirisook MooreOperations Manager
