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Best Western Chicago - Downers Grove

2.5 star property
Enjoy the outdoor pool at this Downers Grove hotel

Choose dates to view prices

Photo gallery for Best Western Chicago - Downers Grove

Lobby
Free self parking
Outdoor pool, sun loungers
Reception
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Private kitchenette

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View in a map
3010 Finley Rd, Downers Grove, IL, 60515
  • Place, Yorktown Shopping Center
    ‪19 min walk‬
  • Place, United Center
    ‪28 min drive‬
  • Place, Wrigley Field
    ‪38 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(131 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(61 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

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Exterior

Hampton Inn & Suites Downers Grove Chicago

Downers Grove
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 1,000 reviews
The price is CA $156
CA $172 total
includes taxes & fees
Dec 18 - Dec 19
Hampton Inn & Suites Downers Grove Chicago

About the area

Downers Grove

In suburbs.Within 3 miles (5 km) of this Downers Grove hotel, you'll find Yorktown Shopping Center and Advocate Good Samaritan Hospital. Also, Morton Arboretum is within 3 miles (5 km) and College of Dupage is within 6 miles (10 km).

What's nearby

  • Yorktown Shopping Center - 19 min walk - 1.6 km
  • Woodfield Mall - 20 min drive - 30.6 km
  • United Center - 28 min drive - 36.7 km
  • Michigan Avenue - 32 min drive - 40.7 km
  • Wrigley Field - 38 min drive - 46.4 km

Getting around

  • Downers Grove Belmont Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪Portillo's - ‬10 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬13 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk

About this property

Best Western Chicago - Downers Grove

Enjoy the outdoor pool at this Downers Grove hotel
Best Western Chicago - Downers Grove offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Chicago - Downers Grove. Free self parking is available.

Smoking is allowed in designated areas at this Downers Grove hotel.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Exterior
SureStay Plus Hotel by Best Western Chicago Lombard
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 2,379 reviews
The price is CA $105
CA $117 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 871 out of 1579 reviews
Rating 8 - Good. 383 out of 1579 reviews
Rating 6 - Okay. 169 out of 1579 reviews
Rating 4 - Poor. 74 out of 1579 reviews
Rating 2 - Terrible. 82 out of 1579 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Georgia

Stayed 2 nights in Sep 2025

4/10 Poor

Amelia

Travelled with family
Check-in was at 3:00 pm—the room wasn’t ready until after 4:30 pm. The only “compensation” we got was an upgrade from a king to two doubles. The staff were incredibly kind and helpful. The experience wasn’t all that great and would have loved a refund to go elsewhere if that was possible.
Stayed 1 night in Sep 2025

4/10 Poor

Veria

Disliked: Staff & service, property conditions & facilities
No towels… I washed my clothes but they did have no quarters to dry I had to hang all my stuff up the hallways was noisy I could sleep breakfast was horrible staff lady was rude when I checked out
Stayed 3 nights in Aug 2025

2/10 Terrible

Talisha

Stayed 2 nights in Aug 2025

10/10 Excellent

Marilee

Stayed 1 night in Aug 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great experiences. Walking distance from restaurants.
Stayed 2 nights in Aug 2025

8/10 Good

Patricia

Travelled with family
Appearance outdoors was looking shabby...plants could use some love & attention, hose laying on the sidewalk (tripping hazard) room smelled (1st floor) is it a pet thing? Other than that I really don't have expectations when I travel & pay what did for this room...price good & location was perfect for what we came to do in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Ma Cristina

Food service
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Pros: Breakfast is decent, nice area & bed is very comfortable. Cons: Front desk didn't answer the phones, couldn't check in til 4pm, refrigerator wasn't closing or working & cracked window.
Stayed 3 nights in Aug 2025

10/10 Excellent

Memory

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleased with my 6 night stay. No complaints.
Stayed 6 nights in Aug 2025

10/10 Excellent

JUNCHENG, Chicago

Liked: Cleanliness, property conditions & facilities
good
Stayed 3 nights in Jul 2025

8/10 Good

Katelin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fine stay here. Property was clean and staff was nice. We did have an incident around 2:30 am when the weather hit and we were woke up to rain coming through our window. I called the front desk and he told us to put towels in the window and that it was just severe weather. The floor was soaked under the AC unit and about 45 min the AC completely shut off and wouldn’t turn back on. Overall a fine stay and we would probably come back.
Stayed 1 night in Aug 2025

2/10 Terrible

Ricardo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have room cleaniness for two days, that means half of days, we did not receive clean sheets or towels. Unbelievanle
Stayed 4 nights in Aug 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Room comfort

Mixed bag

I book a two queen beds. What we got was two full’s, most surface’s were either tacky or sticky. Mattress was well worn, I don’t have a clue how to describe the marshmallow pillows. The shower curtain didn’t fully close, so a shower equaled a wet bathroom floor, even the ice bucket leaked on the dresser overnight. The staff was good to excellent
Stayed 1 night in Aug 2025

10/10 Excellent

MATTHEW

Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had to come in for funeral services, so everyone was very accommodating
Stayed 1 night in Jul 2025

4/10 Poor

David

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

77WW

The room was a bit beat up. The exhaust fan was unbelievably loud and needs to be replaced. I stayed for two nights and the room did not get housekeeping after the first night. My towels were from the previous day and the bed was unmade. Garbage was still in the receptacles so I knew that my room did not get the normal attention. I called the front desk and I was told that I could get room service if I wanted. I then had to explain that housekeeping missed my room that morning, not room service. After my explanation I was met with a hang-up and no call back. I thought that was odd but was so tired from the day I just went to bed. I followed a cockroach as far as I could in the bathroom and lost it under the sink so I didn't get the chance to dispatch it. They say if there is one there are many. That is something that you really need to know. The breakfast was nice and it was convenient. The bed was comfortable and the temp was stable. The check-in was unusually lengthy. Not really sure what was going on with the person but no harm-no-foul....I eventually got to my room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Reda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

LISSETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Glen

Travelled with family
Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and pet friendly the price was reasonable and affordable for me and my family and my pets. Thank you it was a much needed break for me and my kids and pets
Stayed 3 nights in Aug 2025

2/10 Terrible

Jennifer

Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the burbs to visit the city.
Stayed 2 nights in Aug 2025