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Best Western Naperville Inn

2.5 star property
Eco-certified hotel near Morton Arboretum

Choose dates to view prices

Photo gallery for Best Western Naperville Inn

Pillowtop beds, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Meeting facility
Lobby
Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View in a map
1617 Naperville Wheaton Rd, Naperville, IL, 60563
  • Place, Morton Arboretum
    ‪4 min drive‬
  • Place, Riverwalk
    ‪6 min drive‬
  • Place, College of Dupage
    ‪9 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Jetted Tub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking, Jetted Tub

8.0 out of 10
Very good
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(40 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(31 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Naperville

In shopping district.You'll find Morton Arboretum and Riverwalk within 3 miles (5 km) of this hotel. College of Dupage and Wheaton College are also within 6 miles (10 km).

What's nearby

  • Morton Arboretum - 4 min drive - 4.6 km
  • Riverwalk - 6 min drive - 4.5 km
  • College of Dupage - 9 min drive - 8.8 km
  • Wheaton College - 10 min drive - 9.7 km
  • Central Dupage Hospital - 14 min drive - 12.6 km

Getting around

  • Naperville Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 31 min drive

Restaurants

  • ‪7 Brew Coffee - ‬9 min walk
  • ‪Super H Mart - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Panera Bread - ‬7 min walk

About this property

Best Western Naperville Inn

Eco-certified hotel near Morton Arboretum
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 355 square feet (33 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Best Western Naperville Inn. Self parking is free.

Smoking is allowed in designated areas at this Naperville hotel.

  • 1 building
  • 102 guestrooms or units
  • 3 levels
  • 355 sq ft of conference space
  • 33 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
Best Western Naperville Inn offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (30 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 0-inch LED TV with premium cable channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 4 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Inn Naperville
Best Western Naperville
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Naperville Best Western
Naperville Inn
Naperville Inn Best Western
Best Western Naperville Hotel Naperville
Best Naperville Naperville
Best Western Naperville Inn Hotel
Best Western Naperville Inn Naperville
Best Western Naperville Inn Hotel Naperville

Best Western Naperville Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 504 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 75 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Professional environment
Stayed 2 nights in Aug 2025

4/10 Poor

ken

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Emanuel

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Decent for family

It is good. Decent for family. Expected a little big room with big beds but family of four. It is tight fit.
Stayed 4 nights in Jun 2025

8/10 Good

STEPHEN, HSINCHU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was above average because of the variety (including meat and cooked eggs, etc) offered. Breakfast was outstanding! It is a standard basic old hotel that has been nicely remodeled in some ways. A refrigerator and microwave are guaranteed in every room. It is standard and dependable. It was very quiet. The A/C was a little loud but I turned it off in the middle of the night so it was ok. The whole area has lots of stores, restaurants, etc. right nearby.
Stayed 2 nights in Jun 2025

10/10 Excellent

Srinath

Liked: Cleanliness
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
quiet
Stayed 1 night in Jun 2025

6/10 Okay

Jeff

Travelled with partner
Liked: Amenities
Requires you to sign No smoking or No burning candles in the room Upon entering the room it smells like someone was doing just that, burning candles Reported the problem to the front desk and they told me they were sold out. Sent a maintenance guy in to the room with spray deodorizer and turned on the AC. Smell was tolerable
Stayed 1 night in Jun 2025

2/10 Terrible

Matt

Stayed 2 nights in Jun 2025

10/10 Excellent

Ariana

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything this hotel had for the price it is worth it!
Stayed 5 nights in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Stayed 2 nights in Jun 2025

4/10 Poor

Kimberly, Middletown

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property was very dated. No real investment has been put into the property to make it look nicer or more updated. I will say my bed and linen on my bed was clean. On the first day, the faucet in the bathtub was leaking. They responded, quickly, on that day and sent someone up to look at it and he said he fixed it. I went to take a shower later that night and when i got by bath towels together, there were 3, one had a hole, one had a huge yellowish stain and one had long hair on it (that was not mine). I called downstairs again and they gave me new towels but that also had hair on it. I told the lady and she continued to insist there was no hair on the towel until i had to point it out more that once to her. I finally got new towels and proceeded to take my shower. Once in the shower, i noticed the water was not draining so it continued to fill up as I was showering. This had me thinking, if housekeeping cleaned the bathtub, they should have also noticed this issue. I called downstairs for the 3rd time that night and let them know about this issue. It was fixed the following day but the faucet was leaking again. I called, again, about this leaking faucet in the bathtub and was told to wrap a towel around it so I didn't hear it. I was there 4 days, the faucet never got fixed in the bathtub. I'm from the area so I never had to stay in a hotel but now I live in another state so now I'm forced to get a hotel when I'm in the area but I don't think I will be staying here again
Stayed 4 nights in Jun 2025

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good value for the money (paid less than $100 per night), clean, bed was comfortable, didn't like the pillows but YMMV, bathroom fixtures showing age but still functional, less than one hour drive to downtown Chicago when traffic is moving, fast food option right nearby and all kinds of food available within a 15 minute drive. Would stay here again on a return trip.
Stayed 3 nights in Jun 2025

2/10 Terrible

Nieyanna

Disliked: Cleanliness, amenities, property conditions & facilities
It was not clean… at all. The grout between the tiles in the bathtub looked gross, the hot tub didn’t have hot water and the carpet stickers were peeling
Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Stayed 1 night in May 2025

2/10 Terrible

Faisal

Travelled with family and small children
Disliked: Amenities
Highly recommend never stay in this hotel there air conditioning is not working I asked for other room they asking more money and also they call cops on me although I have my special needs son 22 years old and my wife and cops help me out they transfer me 1 bed room I sleep on floor all night the front desk person he is liar don’t take this hotel they are garbage
Stayed 1 night in Jun 2025

10/10 Excellent

Marvin

Stayed 1 night in Jun 2025

6/10 Okay

Susan

Travelled with pets, Travelled with partner
Liked: Cleanliness
Check in had computer issues.
Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Stayed 1 night in Jun 2025

10/10 Excellent

Xin

Stayed 3 nights in Jun 2025

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off the tollroad and close to Culver’s.
Stayed 1 night in Apr 2025

6/10 Okay

Susan

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Floor of room seemed gritty. Tub stopper broken and water backed in tub. The night manager was very nice but she was frustrated by slow system.
Stayed 1 night in Jun 2025

6/10 Okay

Gregg

Very average
Stayed 2 nights in Jun 2025

10/10 Excellent

Adithya

Liked: Cleanliness, property conditions & facilities
Good rooms
Stayed 1 night in Jun 2025