Firstly, we were locked out of our room around midnight. When calling, the line went straight to a dead end, non-working phone line. When going into the office area, NOBODY was there to help. I stayed in there about 20 minutes, nobody in sight. Another 20 or so minutes go by, I go back into the office and FINALLY someone comes out and has the audacity to be rude and short with me. So, do yourself a favor and just pay the extra money to get somewhere a bit nicer. Awful experience. In addition, the room was dirty in all corners of the room, gunky dirt on the ground. Only one working outlet and it was in the bathroom. The TV had one random channel on it that only played infomercials. Horrible experience.