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Sheraton Grand Chicago Riverwalk

4.0 star property
4-star hotel near Michigan Avenue

Choose dates to view prices

Photo gallery for Sheraton Grand Chicago Riverwalk

2 bars/lounges
Exterior
Flat-screen TV, Netflix, pay movies, streaming services
Fitness facility
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
301 E North Water St, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪5 min walk‬
  • Place, Millennium Park
    ‪6 min walk‬
  • Place, Art Institute of Chicago
    ‪12 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(107 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(67 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, River View

8.0 out of 10
Very good
(63 reviews)
  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(76 reviews)
  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

8.6 out of 10
Excellent
(18 reviews)
  • River view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

8.6 out of 10
Excellent
(13 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Lake View

Executive Suite, 1 Bedroom, Lake View

Executive Suite, 1 Bedroom, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Pool Access (River View)

Suite, 1 Bedroom, Pool Access (River View)

Suite, 1 Bedroom, Pool Access (River View)

  • River view
  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Lake View

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Lake View

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

  • Lake view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Chicago

City center stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and Millennium Park. Art Institute of Chicago and Navy Pier are also within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 5 min walk - 0.5 km
  • Millennium Park - 6 min walk - 0.6 km
  • Chicago Riverwalk - 8 min walk - 0.7 km
  • Grant Park - 9 min walk - 0.8 km
  • Art Institute of Chicago - 12 min walk - 1.1 km

Getting around

  • Millennium Station - 12 min walk
  • Grand Station (Red Line) - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 49 min drive

Restaurants

  • ‪Swissôtel - ‬5 min walk
  • ‪The Red Star Bar - ‬5 min walk
  • ‪Sheraton Club Lounge - 33 Floor - ‬4 min walk
  • ‪American Craft Kitchen & Bar - ‬5 min walk
  • ‪Northman Beer & Cider Garden - ‬5 min walk

About this property

Sheraton Grand Chicago Riverwalk

4-star hotel near Michigan Avenue
Sheraton Grand Chicago Riverwalk offers its guests an indoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and 43 meeting rooms are available. Event space at this hotel measures 125000 square feet (11613 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Grand Chicago Riverwalk. Parking is available for a fee.

This 4-star Chicago hotel is smoke free.

  • 1218 guestrooms or units
  • 34 levels
  • 3 dining venues
  • 2 bars or lounges
  • 125000 sq ft of conference space
  • 11613 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Coffee shop
Sheraton Grand Chicago Riverwalk offers 1218 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 75 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 0 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.22 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 75 per day (in/out privileges)
  • Pet fee: USD 0 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

How close is Sheraton Grand Chicago Riverwalk to the airport?

Sheraton Grand Chicago Riverwalk is 13 mi (38-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Grand Chicago Riverwalk?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Chicago Riverwalk on Apr 10, 2026 start from CA $276, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Grand Chicago Riverwalk have an airport shuttle?

Airport shuttle services are not available at Sheraton Grand Chicago Riverwalk.

How close is Sheraton Grand Chicago Riverwalk to the beach?

This hotel is a short 11-minute walk from Ohio Street Beach and 1.2 mi (9-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does Sheraton Grand Chicago Riverwalk offer free breakfast?

Free breakfast isn’t provided at Sheraton Grand Chicago Riverwalk, but continental breakfast is offered for a fee of USD 32 per person. It's available every day from 6:30 AM to 11:30 AM.

Is there a casino at Sheraton Grand Chicago Riverwalk?

No, there is no casino at this hotel, but Bally's Casino Chicago (12-min walk) is nearby.

What time is check-in at Sheraton Grand Chicago Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Grand Chicago Riverwalk?

Free parking is not available at this hotel. Self parking is available for USD 75 per day.

Does Sheraton Grand Chicago Riverwalk have a pool?

Sheraton Grand Chicago Riverwalk features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Sheraton Grand Chicago Riverwalk have a restaurant?

There are 3 onsite restaurants, offering options like American cuisine, al fresco dining, and light fare.

Does Sheraton Grand Chicago Riverwalk have a spa?

There are no spa services available at this hotel.

How close is Sheraton Grand Chicago Riverwalk to downtown Chicago?

Sheraton Grand Chicago Riverwalk is 0.9 mi away from Chicago.

Sheraton Grand Chicago Riverwalk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 977 out of 1613 reviews
Rating 8 - Good. 283 out of 1613 reviews
Rating 6 - Okay. 160 out of 1613 reviews
Rating 4 - Poor. 91 out of 1613 reviews
Rating 2 - Terrible. 102 out of 1613 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Yelena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes room was clean, the only thing shower was draining slow.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 4 nights in Dec 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great job Sheraton! I booked 3 rooms for my family to celebrate NYE and my birthday. At check in, the staff was excellent and hooked us up with 2 river view rooms so we could enjoy the fireworks. It was magical. We had access to the club lounge, which I highly recommend. The hotel was well organized and staffed properly. We were very pleased with out stay
Stayed 1 night in Dec 2025

6/10 Okay

Laura

Disliked: Cleanliness, property conditions & facilities, room comfort
Dust in room, cracks on wall, laundry left in room from previous party.
Stayed 1 night in Dec 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin was a bit slow, but it was nye. I asked concierge for tylenol and the only option was a $9 sample size. I would expect better from a luxury hotel.
Stayed 1 night in Dec 2025

6/10 Okay

Marquita

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
My bed had blood in it. The bartender ignored me my husband and other guest trying to purchase drinks the live dj was horrible he paid techno music all night the only good thing was the location the staff was friendly at check in and the housekeeping supervisor came in personally and changed the bedding
Stayed 1 night in Dec 2025

2/10 Terrible

Taher

Disliked: Amenities
Check in staff
Stayed 2 nights in Dec 2025

4/10 Poor

Ravinderpal

Disliked: Staff & service
Rooms are very small and parking is too expensive
Stayed 2 nights in Dec 2025

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't have breakfast! Staff was wonderful!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Numan

Stayed 3 nights in Dec 2025

10/10 Excellent

Louise

Stayed 5 nights in Dec 2025

6/10 Okay

Siavash

Disliked: Amenities
Very limited food auction on the property
Stayed 3 nights in Dec 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed one night and we cannot wait to come back and stay even longer next time! The views from our room were spectacular. The staff were friendly and the rooms were very clean. We loved that the lobby was beautifully decorated for the holidays.
Stayed 1 night in Dec 2025

8/10 Good

Baskaran

Liked: Staff & service
Everything was good
Stayed 2 nights in Dec 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t eat breakfast there.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean staff was amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super experience. Beautiful views and excellent staff. The breakfast buffet would be my only complaint. Ate there 3 times because it was included in my room rate. The service was great, but the food was not.
Stayed 3 nights in Nov 2025

2/10 Terrible

Edwin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room set up at 80* and it was very very cold my 3yrs old daughter got sick and refrigerator was not working properly we had to throw away the milk, called receptionist and didn’t do anything,
Stayed 1 night in Dec 2025

10/10 Excellent

Rudy

Liked: Cleanliness, amenities, property conditions & facilities
Always the perfect spot
Stayed 1 night in Dec 2025

10/10 Excellent

Marsella

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel & great location on riverwalk. Our door wouldn’t fully close
Stayed 3 nights in Oct 2025

10/10 Excellent

ZDRAVKO, Plymouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center of everything.
Stayed 5 nights in Dec 2025

8/10 Good

tamara

Liked: Cleanliness, property conditions & facilities
Staff was outstanding,very friendly,and extremely helpful. Rooms are a bit dated,but fine. Was very disappointed that the hotel bar was closed for a private party Saturday night. Went into Shulas,sat at the bar and got completely ignored ...after 7 minutes we left. Breakfast buffet,not great. Staff at the hotel ,again,were outstanding!!!
Stayed 2 nights in Dec 2025

8/10 Good

yuchun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2025