Note fondée sur 936 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 oct. 2023 par Kimberly N., General Manager, Gestion de l’hôtel
Dear Rodulphe, Thank you for taking the time to rate our hotel. So happy to see we earned a 10 out of 10 rating. We hope to see you back in the future for another visit.Kindly,
par un voyageur
Publié le 22 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2023 par Kimberly N., General Manager, Gestion de l’hôtel
Hello Gaetan, I am saddened to see you didn't have a great hotel experience with us. We want to learn more about your trip. When you have a minute, please contact the hotel directly.Kindly,
par un voyageur
Publié le 5 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2019 par Kimberly N., General Manager, Gestion de l’hôtel
Hi Stephane,
Thank you for sharing your rating regarding your visit. Thank you for choosing our location. We hope to see you again soon.
par un voyageur
Sympa est classe.
Publié le 7 mai 2019 sur HotelsHôtel sympa , proche de l autoroute pour Chicago et proche de l aéroport 10 à 15 mnts également proche de fashion Outlook chicago, très grand complexe de magasin toute marque.
L hotel possède une piscine sympa chauffé.
La literie est excellente
L hotel possède également un ptit snack.
Le petit déjeuner est correct.
Commentaires de Gestion de l’hôtel
16 mai 2019 par Hassan Q, Gestion de l’hôtel
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the SpringHill Suites Chicago Elmhurst/Oakbrook Area.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.
Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the SpringHill Suites Chicago Elmhurst/Oakbrook Area and we hope you choose to create more memories here whenever your travels bring you back to Elmhurst.
Sincerely,
Hassan Qureshi
Front Desk Supervisor
SpringHill Suites, Elmhurst/Oakbrook Area
hassan.qureshi.elm@gmail.com
630.782.6300
par un voyageur
Publié le 23 mars 2024 sur Expedia
Friendly
Commentaires de Gestion de l’hôtel
30 mars 2024 par Eric Wilkinson, Gestion de l’hôtel
We appreciate your feedback back Jennifer and look forward to your next visit to Elmhurst.
par un voyageur
Excellent stay
Publié le 17 mars 2024 sur HotelsExcellent stay. Everything great. Only complaint was parking fee of $5/day. Unnecessary as there is a defunct bank adjacent one could park at for free and just not needed/inconvenient with permit.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Kimberly N., General Manager, Gestion de l’hôtel
Hello Guest, Thank you for your comments. I apologize that the parking fee was not appreciated. We use the funds to cover the increasing cost to maintain our parking lot. Not all our guest choose to bring a car so we don't lump the fee in the overall room rate. Thank you again for your visit. We hope that you will give our location another try in the future.Kindly
par un voyageur
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 mars 2024 par Kimberly N., General Manager, Gestion de l’hôtel
Dear De, Thank you for your time. I am disappointed that we didn't earn a higher rating for your visit. I am so sorry you didn't have a great experience. We'd love to hear more. When you have a moment, please call the hotel and speak with a member of management.Kindly, Kimberly
par un voyageur
Excellent experience!
Publié le 11 mars 2024 sur HotelsExcellent service and friendly, attentive staff. This will definitely be a repeat stay when traveling to the area.
Commentaires de Gestion de l’hôtel
16 mars 2024 par Kimberly N., General Manager, Gestion de l’hôtel
Hi Samantha,Thank you for the great comments. So happy to see you had a wonderful experience with our location. We hope you can come back in the future.Kindly
par un voyageur
Publié le 6 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Kimberly N., General Manager, Gestion de l’hôtel
Hi Brian, Thank you for rating your stay a 10 out of 10. Happy to see you had a great experience with our team. Hope to see you again soon.
par un voyageur
Publié le 5 mars 2024 sur Expedia
Pool wasn’t open
Commentaires de Gestion de l’hôtel
6 mars 2024 par Kimberly N., General Manager, Gestion de l’hôtel
Hi Tonya, Thank you for your time. I apologize that we had to close our pool in December for an unexpected repair. We do hope that you will come back in the future to enjoy it.
