SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property
Lombard hotel in Highland Hills area

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Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

Lobby
Lobby
Business centre
Lobby
Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
222 E 22nd Street, Lombard, IL, 60148
  • Place, Yorktown Shopping Center
    ‪5 min walk‬
  • Place, Donald E. Stephens Convention Center
    ‪21 min drive‬
  • Place, Wrigley Field
    ‪38 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(273 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(112 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(53 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(39 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Double Beds, Non-Smoking, Flat Screen Television, Refrigerator, Desk, High Speed Internet Access

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Sofabed, Refrigerator, Desk, High Speed Internet Access

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Flat Screen Television, Refrigerator, Desk, High Speed Internet Access

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Work Desk, Chair With Ottoman, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

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About the area

Lombard

Highland Hills stay.A stay at this Highland Hills hotel places you within half a mile (1 km) of Yorktown Shopping Center and 3 miles (5 km) of Advocate Good Samaritan Hospital. Lilacia Park and Oakbrook Center Mall are also within 6 miles (10 km).

What's nearby

  • Yorktown Shopping Center - 5 min walk - 0.4 km
  • Donald E. Stephens Convention Center - 21 min drive - 27.6 km
  • United Center - 28 min drive - 34.6 km
  • Michigan Avenue - 31 min drive - 38.6 km
  • Wrigley Field - 38 min drive - 44.4 km

Getting around

  • Lombard Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 32 min drive

Restaurants

  • ‪Starbucks - ‬17 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Cinnabon - ‬15 min walk
  • ‪Olive Garden - ‬17 min walk
  • ‪Gloria Jean's Coffees - ‬15 min walk

About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Lombard hotel in Highland Hills area
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business center. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Chicago Lombard. Self parking is free.

This Lombard hotel is smoke free.

  • 127 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1709 out of 2548 reviews
Rating 8 - Good. 509 out of 2548 reviews
Rating 6 - Okay. 188 out of 2548 reviews
Rating 4 - Poor. 78 out of 2548 reviews
Rating 2 - Terrible. 64 out of 2548 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Robert Matthew

Stayed 5 nights in Dec 2025

10/10 Excellent

Cheryl, Appleton

Stayed 1 night in Dec 2025

10/10 Excellent

LEW, memphis

Stayed 1 night in Oct 2025

10/10 Excellent

Michael Ting-Fung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a nice stay at the SureStay Plus Hotel in Lombard. The room was comfortable and clean, the breakfast had a good variety. When my room wasn’t cleaned one night, Patrick at the front desk was very helpful — he gave me fresh towels right away and confirmed that my room would be cleaned the next day. Really appreciated his friendly attitude and great service!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great for the price
Stayed 1 night in Oct 2025

10/10 Excellent

Joan Manuel

Stayed 1 night in Nov 2025

10/10 Excellent

Frieda

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Ahmad

Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 2 nights in Nov 2025

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was horrendous this time just rude and disrespectful. Wouldn't even let me finish a sentence before he was cutting me off. Didnt want to give a name neither.
Stayed 1 night in Oct 2025

10/10 Excellent

Samuel, Torrance

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room clean as always.
Stayed 3 nights in Nov 2025

8/10 Good

Wilfred

Everything is good. Thank you.
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
All of the above Staff , amenities , quietness and cleanliness!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Gaynell

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The t rooms was spotless
Stayed 5 nights in Oct 2025

10/10 Excellent

shoaib

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel
Stayed 1 night in Sep 2025

8/10 Good

Emily

Stayed 2 nights in Oct 2025

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 5 nights in Oct 2025

8/10 Good

john

Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast OK eggs were dry sausage was dry. Everything else was decent.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Very clean room. Excellent breakfast with several options! Excellent staff!
Stayed 7 nights in Oct 2025

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Oct 2025

4/10 Poor

Gloria, Indianapolis

Travelled with family, Travelled with partner
Disliked: Amenities
Room was aged and had a rusty nail sticking up out of torn carpet on which I stepped and screamed. It did not break skin and I reported it. Not convinced that they will fix it. Whole hotel had a toxic odor and the water, including water in container at breakfast tasted horrible. We were awakened by dogs barking and whining in room next to us at 6 am on first day. Called front desk and person tried to sort it out as best as he could. Nice people though. Food quality was low.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Oct 2025

8/10 Good

Kristle

Liked: Cleanliness, property conditions & facilities
Very clean. Strong wifi and decent complimentary breakfast. Wasn't a fan of how loud the air handler was and the shape of the floor of the tub made for an uncomfortable shower. The bed was also a bit too firm for me. All in all, I would stay here again. The pros outweigh the cons
Stayed 4 nights in Oct 2025