Note fondée sur 910 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,3 Service et personnel
3,3 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 mai 2024
N/a
Commentaires de Gestion de l’hôtel
9 mai 2024 par fd, Gestion de l’hôtel
Greetings,Thank you immensely for taking the time to share your delightful experience at our hotel. Your glowing review has truly brightened our day!It brings us immense joy to learn that your stay with us met your expectations and left you feeling thoroughly satisfied. Providing exceptional service and creating memorable experiences for our guests during their stay is at the core of what we do, and we would be thrilled to welcome you back for another outstanding experience!
par un voyageur
Publié le 18 mars 2024 sur Expedia
It’s a very good quiet are relaxing hotel is clean but we need some kind of rewards especial rates for regular customers
Commentaires de Gestion de l’hôtel
18 mars 2024 par FD, Gestion de l’hôtel
Greetings,Thank you immensely for taking the time to share your delightful experience at our hotel. Your glowing 5/5 review has truly brightened our day!It brings us immense joy to learn that your stay with us met your expectations and left you feeling thoroughly satisfied. Providing exceptional service and creating memorable experiences for our guests during their stay is at the core of what we do, and we would be thrilled to welcome you back for another outstanding experience!
par un voyageur
Publié le 18 mars 2024 sur Expedia
Staff was very nice at the front desk. The room looks very nice and clean.
Commentaires de Gestion de l’hôtel
18 mars 2024 par FD, Gestion de l’hôtel
Greetings,Thank you immensely for taking the time to share your delightful experience at our hotel. Your glowing 5/5 review has truly brightened our day!It brings us immense joy to learn that your stay with us met your expectations and left you feeling thoroughly satisfied. Providing exceptional service and creating memorable experiences for our guests during their stay is at the core of what we do, and we would be thrilled to welcome you back for another outstanding experience!
par un voyageur
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 avr. 2024 par FD, Gestion de l’hôtel
Greetings,Thank you immensely for taking the time to share your delightful experience at our hotel. Your glowing 5/5 review has truly brightened our day!It brings us immense joy to learn that your stay with us met your expectations and left you feeling thoroughly satisfied. Providing exceptional service and creating memorable experiences for our guests during their stay is at the core of what we do, and we would be thrilled to welcome you back for another outstanding experience!
par un voyageur
Publié le 16 mars 2024 sur Expedia
The hotel was under a massive renovation. Construction bins everywhere. Bed was uncomfortable. Smoke/fire alarm went off in the middle of the night. Room wasn’t serviced or clean during my entire stay. Had to ask for fresh towels multiple times. When I finally did get towels, they were stained. I expressed my displeasure with the front desk, and the front desk was particularly rude. Not once did she say she was sorry for my inconvenience. I asked for a manager, but the manager was not there. I checked out and didn’t speak to the manager because the the staff was so rude I felt uncomfortable. I was just happy to leave. The bathroom was nicely renovated and the carpet was new. But I wouldn’t choose to stay here again.
Commentaires de Gestion de l’hôtel
18 mars 2024 par fd, Gestion de l’hôtel
Hello Michelle, Thank you for taking the time to leave a review. We would like to clarify that our beds are new and Marriott-approved. We apologize for any issues you may have experienced with our housekeeping service and any perceived rudeness from our staff. Rest assured that all our front desk staff are well-trained. We are sorry for any inconvenience caused during your stay and hope to have the opportunity to welcome you back soon.
par un voyageur
one night
Publié le 11 mars 2024 sur HotelsHotel is under renovation so there was some noise from workers. The room was clean and as it should be.
Commentaires de Gestion de l’hôtel
13 mars 2024 par fd, Gestion de l’hôtel
Hello Gregory, Thank you for taking some time and leaving a review. We really appreciate you staying with us and hopefully we see you back soon.
par un voyageur
Publié le 10 mars 2024 sur Expedia
renovated, very nice
Commentaires de Gestion de l’hôtel
13 mars 2024 par fd, Gestion de l’hôtel
Hello Maria, Thank you for taking some time and leaving a review. We really appreciate you staying with us and hopefully we see you back soon.
par un voyageur
Stay if you have to
Publié le 10 mars 2024 sur HotelsBeds are horrible they have a protective cover that makes noise every time someone moves. No breakfast like advertised no hair dryer only 3 towels in the room. No hand towels or washcloths
Commentaires de Gestion de l’hôtel
13 mars 2024 par fd, Gestion de l’hôtel
Hello Paul, Thank you for taking some time and leaving a review. We need to put protective cover to protect our new mattress and that's good for our all guest too. We serve continental breakfast every day. We really appreciate you staying with us and hopefully we see you back soon.
par un voyageur de Oceanside
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par FD, Gestion de l’hôtel
Hello Jay Thank you for taking some time and leaving a review. You didn't mention about any issue you face so we are not able to find out your problem while your stay, please inform us anything you don't like so we will fix that while your stay here with us. We are very sorry you did not have an enjoyable stay and we hope to be able to welcome you to a better stay next time around.
par un voyageur
Publié le 2 mars 2024 sur Expedia
In addition to paying for the hotel you have to pay additional deposits. No other state does this. Good luck on getting customers.
Commentaires de Gestion de l’hôtel
2 mars 2024 par fd, Gestion de l’hôtel
Hello Elizabeth, Thank you for taking some time and leaving a review. Every hotel has its own policy. We hold a deposit for any damages caused by the guest. We believe that it's not the problem of any guest, and we have already notified this on our website. We hope to be able to welcome you to a better stay next time around.
