Ratings based on 200 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Mar. 14, 2024 by Alejandra - Guest Relations Supervisor , Hotel Management
¡Gracias por preferir al Hotel Faranda Guayacanes - Chitré Resort, Victor! Esperamos que haya disfrutado durante su estancia y que hayamos podido cumplir con sus expectativas.¡Siempre será bienvenido!
by A traveller
Posted Feb. 14, 2024 on Expedia
El personal ofrece servicio excepcional, muy amables todos. Observé seguridad en la noche, que me hizo sentir muy segura. A la propiedad, sin embargo, le falta mantenimiento. Las bancas de la piscina son un castigo para la espalda. La puerta de mi baño no se mantenía cerrada, parece tema de humedad
Comment from Hotel Management
Mar. 14, 2024 by Alejandra - Guest Relations Supervisor , Hotel Management
Gracias por compartir su opinión sobre el Hotel Faranda Guayacanes - Chitré Resort, Yolani. Apreciaremos sus comentarios sobre el servicio excepcional del personal y la seguridad nocturna. Tomaremos nota sobre los aspectos de mantenimiento que mencionó para mejorar la experiencia de nuestros huéspedes. ¡Esperamos verle de nuevo pronto!
by A traveller
Posted Feb. 13, 2024 on Expedia
Excellent place to rest... Is really quiet
Comment from Hotel Management
Mar. 14, 2024 by Alejandra - Guest Relations Supervisor , Hotel Management
Thank you for sharing your experience at Hotel Faranda Guayacanes - Chitré Resort, Alirio. It's great to hear that you found it to be an excellent place to rest and enjoyed the quiet ambiance. Your feedback is valuable to us. We hope to welcome you back soon!
by A traveller from Tampa
Posted Dec. 30, 2023 on Expedia
Cute property, great staff, ok location
Comment from Hotel Management
Jan. 18, 2024 by Alejandra - Guest Relations Manager, Hotel Management
Thank you Alaina for your good review of the Hotel Faranda Guayacanes - Chitré Resort. We are glad to know that our staff and facilities were able to offer you a great experience.We hope to see you with us again!
by A traveller from Doral
Posted Sep. 23, 2023 on Expedia
Ok
Comment from Hotel Management
Sep. 26, 2023 by Hotel Faranda Guayacanes, Hotel Management
Querida Lilia, muchas gracias por calificar a Hotel Faranda Guayacanes, esperamos poder tenerte muy pronto de vuelta. Saludos!
by A traveller
Posted Sep. 13, 2023 on Expedia
Comment from Hotel Management
Oct. 6, 2023 by Alejandra - Guest Relations Supervisor , Hotel Management
Thank you very much for staying with us and sharing your experience, Michelle.Your rating was shared with the team to improve our services and for sure the experienceWe hope you can provide us the opportunity to serve you again in our facilities. We assure you that you will have an excellent stay!
by A traveller from INDEPENDENCE
Posted Sep. 1, 2023 on Expedia
Everything was as expected but the staff exceeded my expectations. We
Comment from Hotel Management
Sep. 8, 2023 by Hotel Faranda Guayacanes, Hotel Management
Dear Mario, thank you so much for sharing your comments with our Guayacanes team. We are delighted to know our staff was able to exceed your expectations with their amazing service. We hope we can have you back very soon. Kind regards!
by A traveller
Posted Aug. 9, 2023 on Expedia
Comment from Hotel Management
Sep. 8, 2023 by Hotel Faranda Guayacanes, Hotel Management
Dear Maurice, thank you for rating Hotel Faranda Guayacanes, we hope to have you back very soon. Greetings!
by A traveller
Posted Aug. 6, 2023 on Expedia
You have to walk a lot to the restaurant and if it is raining it will be impossible to eat without getting wet.
At night there was no light to walk to the restaurant and a LOT of frogs were on the path. The menu is very limited and did not offer healthy options. My bathroom did not have a floor mat to come out of the bathroom and there were several soap scums traces from previous guests - therefore it was not properly cleaned. The window was open (unlocked) and the curtain will not close fully and I was on the ground floor.
Comment from Hotel Management
Sep. 8, 2023 by Hotel Faranda Guayacanes, Hotel Management
Dear Nidia, thank you so much for taking the time to share your experience with our Guayacanes team. We would like to offer our most sincere apologies for the inconveniences you encountered during your visit, we will share your comments with our management team to make the necessary improvements. We hope you can grant us another chance to enhance your experience. Kind regards!
by A traveller
Posted Jul. 23, 2023 on Expedia
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Comment from Hotel Management
Sep. 8, 2023 by Hotel Faranda Guayacanes, Hotel Management
Dear Ana, thank you for rating Hotel Faranda Guayacanes we hope to have you back very soon. Greetings!
