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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel near Kaiser Permanente Otay Mesa Medical Offices in Chula Vista

Choose dates to view prices

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Free continental breakfast
Reception
Outdoor pool, pool umbrellas, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4450 Main Street, Chula Vista, CA, 91911
  • Kaiser Permanente Otay Mesa Medical Offices
    ‪1 min drive‬
  • San Ysidro Border Crossing
    ‪5 min drive‬
  • North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Chula Vista

Otay stay.Your stay at this Otay hotel places you within 3 miles (5 km) of Kaiser Permanente Otay Mesa Medical Offices and North Island Credit Union Amphitheatre. Also, Sharp Chula Vista Medical Center is within 3 miles (5 km) and Las Americas Premium Outlets is within 6 miles (10 km).

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.5 km
  • Sesame Place San Diego - 4 min drive - 3.8 km
  • Las Americas Premium Outlets - 4 min drive - 6.4 km
  • San Ysidro Border Crossing - 5 min drive - 6.7 km
  • North Island Credit Union Amphitheatre - 5 min drive - 4.1 km

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 26 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel near Kaiser Permanente Otay Mesa Medical Offices in Chula Vista
Best Western Chula Vista/Otay Valley Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Chula Vista/Otay Valley Hotel. Self parking is free. A complete renovation of Best Western Chula Vista/Otay Valley Hotel was completed in January 2020.

This Chula Vista hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1990
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 633 out of 1443 reviews
Rating 8 - Good. 313 out of 1443 reviews
Rating 6 - Okay. 222 out of 1443 reviews
Rating 4 - Poor. 148 out of 1443 reviews
Rating 2 - Terrible. 127 out of 1443 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Stayed 2 nights in May 2025

2/10 Terrible

BRIAN LEE

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place was in need of repair. The lobby was not open so we had to stand outside to do business. They didn't service the rooms unless you gave them a request to do it a day before. Check in later tough luck. None of the exercise equipment works. Terrible place!!!
Stayed 3 nights in Mar 2025

4/10 Poor

Natividad

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel is dirty on the outer areas. Room was clean enough howevèr 3 light bulbs needed replacement and one lamp needed to be altogether replaced. Bathroom sink faucet leàked and got a full box of kleenex wet Bathtub didnt hold water correctly. Only 2 pluses were the breakfast and breakfast area. The maintenence guy was very nice and late check out wasn't an issue.
Stayed 1 night in Mar 2025

6/10 Okay

Ramiro

Stayed 1 night in Mar 2025

10/10 Excellent

Roger, Las Vegas

Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. Friendly staff and driving distance from many restaurants & entertainment options
Stayed 2 nights in Mar 2025

8/10 Good

Abraham

Stayed 2 nights in Mar 2025

10/10 Excellent

Ronnessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt like home

Check in and out went smoothly. Very kind staff. Breakfast was delicious
Stayed 2 nights in Mar 2025

8/10 Good

Ruben, APO

Liked: Amenities
Traffic noise and poor lighting around parking area.
Stayed 6 nights in Mar 2025

8/10 Good

Jayleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were great. The remodeled room looked good but the heater/ac and some of the lights weren’t working. Free parking was amazing, but only a few spaces close to my room due to the construction equipment. Overall a decent stay but could be better.
Stayed 3 nights in Feb 2025

10/10 Excellent

Clarisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Cecilia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Natalia

Stayed 1 night in Nov 2024

10/10 Excellent

Cecilia

Liked: Amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

4/10 Poor

Maritoni

Disliked: Cleanliness, property conditions & facilities
The bath tub has mold and the toilet bowl is dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

candance

Liked: Cleanliness, property conditions & facilities, room comfort
The place was clean, food excellent, beans, eggs, potato, good breakfast, Alex super helpful. Enjoyed our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Gibran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Relindis

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Maru

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, unconformable and very noisy... impossible

Dirty, unconformable and very noisy... impossible to rest.
Stayed 1 night in Mar 2025

10/10 Excellent

Denisse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very close to Tijuana and the airport !

Great stay as we were heading to Tijuana ! Super close to the Tijuana airport ! Would stay here again! Very clean and comfortable stay
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, second time we have stayed at this facility.
Stayed 1 night in Mar 2025

10/10 Excellent

Marcel, Chula vista

Stayed 1 night in Mar 2025

10/10 Excellent

Selene

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cecilia

Stayed 2 nights in Mar 2025

10/10 Excellent

Carolina

Stayed 1 night in Mar 2025