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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel near Kaiser Permanente Otay Mesa Medical Offices in Chula Vista

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Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Free continental breakfast
Fitness facility
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
4450 Main Street, Chula Vista, CA, 91911
  • Place, Sharp Chula Vista Medical Center
    ‪4 min drive‬
  • Place, San Ysidro Border Crossing
    ‪5 min drive‬
  • Place, North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(88 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(104 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Pool
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CA $152 total
includes taxes & fees
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About the area

Chula Vista

Otay stay.Your stay at this Otay hotel places you within 3 miles (5 km) of Kaiser Permanente Otay Mesa Medical Offices and North Island Credit Union Amphitheatre. Also, Sharp Chula Vista Medical Center is within 3 miles (5 km) and Las Americas Premium Outlets is within 6 miles (10 km).

What's nearby

  • Sesame Place San Diego - 4 min drive - 3.8 km
  • Sharp Chula Vista Medical Center - 4 min drive - 4.2 km
  • Las Americas Premium Outlets - 4 min drive - 6.4 km
  • San Ysidro Border Crossing - 5 min drive - 6.7 km
  • North Island Credit Union Amphitheatre - 5 min drive - 4.1 km

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 26 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Jollibee - ‬3 min drive
  • ‪McDonald's - ‬2 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel near Kaiser Permanente Otay Mesa Medical Offices in Chula Vista
Best Western Chula Vista/Otay Valley Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Chula Vista/Otay Valley Hotel. Self parking is free. A complete renovation of Best Western Chula Vista/Otay Valley Hotel was completed in January 2020.

This Chula Vista hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1990
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply).

Similar properties

Lobby

Comfort Inn Chula Vista San Diego South

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.1 out of 5, Very good, 1,113 reviews
The price is CA $141
CA $155 total
includes taxes & fees
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Comfort Inn Chula Vista San Diego South

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 665 out of 1493 reviews
Rating 8 - Good. 319 out of 1493 reviews
Rating 6 - Okay. 226 out of 1493 reviews
Rating 4 - Poor. 147 out of 1493 reviews
Rating 2 - Terrible. 136 out of 1493 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Sucio y no tenían agua cuando nos quisimos bañar no vuelvo a ese hotel está mucho mejor el hotel 6 y más barato
Stayed 1 night in Jun 2025

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Maria G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was being remodeled, my room was clean and quiet.
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriel

Stayed 8 nights in Jun 2025

6/10 Okay

Tammy

Stayed 2 nights in Jun 2025

4/10 Poor

Karen

Travelled with family, Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
This property is on the side of the highway. Rooms on that side have the sound of cars constantly. Our room was incredibly dark with only one desk lamp that worked. No one came to fix this situation despite having been told.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jaon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

mark

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities
Lobby closed, check in was a window and room was not ready, had to go to restroom in a dirty overflow room. Ugh never again
Stayed 1 night in May 2025

8/10 Good

Damaris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is in construction but I feel it’s appropriate for a short stay, located near freeway entrance which is convenient. Staff was attentive and friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, amenities
Clean and comfy
Stayed 1 night in Jun 2025

10/10 Excellent

becki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa, Adelanto

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, close to concert venue, easy freeway access
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Stayed 4 nights in May 2025

2/10 Terrible

Christian

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Raul

Stayed 1 night in Jun 2025

10/10 Excellent

Ruth

Travelled with family
Very nice
Stayed 1 night in Jun 2025

8/10 Good

Abran

Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible customer service
Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Disliked: Amenities
Very un clean didn’t even provide toilet paper
Stayed 1 night in Jun 2025

10/10 Excellent

Miryam

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Taylor Nash

Stayed 3 nights in Jun 2025

10/10 Excellent

minerva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service,nice breakfast
Stayed 2 nights in May 2025

6/10 Okay

Martin

Business traveller
Liked: Cleanliness
Located directly next to the 805, rooms on the freeway side are very noisy
Stayed 1 night in Jun 2025