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Cicero Grand - Syracuse North

2.5 star property
Hotel perfectly located for exploring Cicero

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Photo gallery for Cicero Grand - Syracuse North

Deluxe Suite
Meeting facility
Banquet hall
Fitness facility
Indoor pool, outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym
  • Breakfast included

Explore the area

View in a map
5875 Carmenica Drive, Cicero, NY, 13039
  • Place, Destiny USA
    ‪11 min drive‬
  • Place, Syracuse University
    ‪16 min drive‬
  • Place, New York State Fairgrounds
    ‪17 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Suite, Jetted Tub

Superior Suite, Jetted Tub

Superior Suite, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Refrigerator & Microwave

Deluxe Suite, Refrigerator & Microwave

Deluxe Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Executive Suite, 2 Queen Beds, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 2 Queen Beds, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Basic Suite, Accessible Bathtub, Non Smoking

Basic Suite, Accessible Bathtub, Non Smoking

Basic Suite, Accessible Bathtub, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Executive Suite, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

About the area

Cicero

Heart of Cicero.You'll be within 6 miles (10 km) of Oneida Lake and 12 miles (20 km) of Destiny USA. Onondaga Lake Park and Armory Square are within 12 miles (20 km).

What's nearby

  • Destiny USA - 11 min drive - 17.8 km
  • Armory Square - 14 min drive - 21.4 km
  • Syracuse University - 16 min drive - 22.5 km
  • New York State Fairgrounds - 17 min drive - 23.9 km
  • St. Joseph’s Health Amphitheater at Lakeview - 18 min drive - 25.3 km

Getting around

  • Syracuse Regional Transportation Center - 17 min drive
  • Hancock Intl. Airport (SYR) - 13 min drive

Restaurants

  • ‪Spera's - ‬4 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Cracker Barrel - ‬7 min walk
  • ‪Kenziee’s - ‬4 min drive
  • ‪Arby's - ‬13 min walk

About this property

Cicero Grand - Syracuse North

Hotel perfectly located for exploring Cicero
Cicero Grand - Syracuse North offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and 3 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Cicero Grand - Syracuse North. Free self parking is available.

This Cicero hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2009
  • Continental breakfast (free)
  • Manager's reception (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Cicero Grand - Syracuse North offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate sitting areas and are furnished with twin sofa beds. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Exterior

Randolph House Hotel, Trademark Collection by Wyndham

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  • Pet-friendly
  • Parking included
  • Free WiFi
3.4 out of 5, 1,007 reviews
The price is CA $98
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includes taxes & fees
Oct 12 - Oct 13
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
Cicero Grand
The Cicero Grand
Cicero Grand Syracuse Cicero
Cicero Grand - Syracuse North Hotel
Cicero Grand - Syracuse North Cicero
Comfort Suites Cicero Syracuse North
Cicero Grand - Syracuse North Hotel Cicero

Reviews

Cicero Grand - Syracuse North Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 353 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 160 out of 1002 reviews
Rating 4 - Poor. 100 out of 1002 reviews
Rating 2 - Terrible. 112 out of 1002 reviews

Reviews

2/10 Terrible

Matthew, Cicero

Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting
Stayed 1 night in Sep 2025

2/10 Terrible

STEVE, Ithaca

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

STEVE, Ithaca

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Only 2 bath towels (no hand towels, bath mat, wash cloths) for 4 people. Wallpaper hanging off the wall. No remote for the tv. Went back 3 times to get remotes that didn't work, thus no TV. Drip noise in the shower all night that sounded like it was behind the wall. Several electric wall outlets didn't work to charge our phones.
Stayed 1 night in Aug 2025

4/10 Poor

Beth E

Stayed 2 nights in Jul 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful receptionist, who was very accommodating for a late check-in. Breakfast was delicious, and rooms were very clean and comfortable. Would definitely recommend!
Stayed 1 night in Jun 2025

4/10 Poor

Ferdinand

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Put mirrors near room door instead of in front of bed, there was no hairdryer
Stayed 1 night in Jun 2025

10/10 Excellent

BILL, ballston lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with family
Staff was friendly and helpful. Property is well situated for exploring the area.
Stayed 2 nights in Jun 2025

6/10 Okay

Ellen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Elon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The hotel desk staff was among the best I have encountered. Friendly, and very attentive to our needs
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Friendly staff and nice rooms. My only complaint was the 1 st room I was in and all unpacked had a TV that didn’t work. The maintenance guy couldn’t fix it so they moved me across the hall to another room.
Stayed 5 nights in Jun 2025

8/10 Good

Sali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Some insect or bug bite caused some redness and irritation on my skin
Stayed 1 night in Jun 2025

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Anne

Disliked: Staff & service
Was not told at check in that you need to request room and bathroom to be cleaned each day.
Stayed 1 night in Jun 2025

4/10 Poor

Beth

Travelled with partner
Disliked: Cleanliness
Our sheets and comforter and mattress pad were all dirty. The mattress pad had dried blood on it. The sheets were ripped and they had something left on them as well as the comforter. We made a complaint and they did not bring sheets to us. We had to get them and change the bed in order to go to sleep. There was 1 towel for two people and the shower had little pressure
Stayed 1 night in Jun 2025

10/10 Excellent

Roberta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Showers could be better, luke warm and not much pressure
Stayed 1 night in Jun 2025

4/10 Poor

Brian

Liked: Property conditions & facilities
No sheets no towels or hand towels in the bathroom, extra small pillows, had to ask for sheets.
Stayed 1 night in Jun 2025

8/10 Good

Megan

Stayed 1 night in Jun 2025

4/10 Poor

DEBORAH, LAND O LAKES

Travelled with family
Liked: Cleanliness, property conditions & facilities
There were issues with the Keys, not a big deal, but there was no hot water. That is a big deal. They should have discounted everyone's bill. When you're traveling you want to take a shower. Having hot water is a must.
Stayed 1 night in Jun 2025

2/10 Terrible

Scott

Disliked: Cleanliness, amenities, property conditions & facilities
Just horrible. No hot water in the facility. Room is not cleaned. Had a bunch of food in our refrigerator that wasn't ours. Breakfast. Food was warmed up from yesterday. Etc etc etc
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk customer service. Very nicely decorated hotel for a great price. Free breakfast was a nice perk
Stayed 1 night in May 2025

6/10 Okay

Julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Few months ago I traveled without my tiny dog and had a beautiful room and overall I was very satisfied even with the renovation going on. But for this trip, I had my small dog and kids and my room was on the 3rd floor. The room was not as expected. Definitely didn’t look really clean and the worse was the mattresses with huge yellow stains, also the sheets had some black stains. They did smell clean but really gross me out. Also, the box spring cover had huge stains. I really felt uncomfortable to sleep in the bed but I was so tired after driving all day and I arrived in middle of night. So, I just looked for bugs and didn’t see anything. That’s good!!! And tried to get few hours of sleep. The breakfast was ok, not great. Honestly, I am a regular customer for the last 5 years and I really thought with the renovation going through it would have been the perfect stay, but it keeps getting worse. Very disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The registration team were able to move my arrival date due to an issue that arose on my end. It was so helpful and appreciated.
Stayed 1 night in May 2025