Cicero Grand - Syracuse North

2.5 star property
Hotel perfectly located for exploring Cicero

Choose dates to view prices

Photo gallery for Cicero Grand - Syracuse North

Indoor pool, outdoor pool
Lobby sitting area
Free daily continental breakfast
Lobby sitting area
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5875 Carmenica Drive, Cicero, NY, 13039
  • Place, Paul deLima Roasting Plant & Factory Store
    ‪15 min walk‬
  • Place, Destiny USA
    ‪9 min drive‬
  • Place, Syracuse University
    ‪13 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

Superior Suite, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Executive Suite, Multiple Beds, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Suite, Accessible Bathtub, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Sofa Bed

Standard Single Room, 1 King Bed with Sofa bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

About the area

Cicero

Heart of Cicero.You'll be within 6 miles (10 km) of Oneida Lake and 12 miles (20 km) of Destiny USA. Onondaga Lake Park and Landmark Theatre are within 12 miles (20 km).

What's nearby

  • Paul deLima Roasting Plant & Factory Store - 15 min walk - 1.3 km
  • Destiny USA - 9 min drive - 17.5 km
  • The Oncenter - 12 min drive - 22.8 km
  • Syracuse University - 13 min drive - 23.2 km
  • New York State Fairgrounds - 16 min drive - 27.8 km

Getting around

  • Syracuse Regional Transportation Center - 17 min drive
  • Hancock Intl. Airport (SYR) - 13 min drive

Restaurants

  • ‪Dunkin' - ‬5 min drive
  • ‪Circle K - ‬5 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Spera's - ‬4 min drive
  • ‪Cracker Barrel - ‬7 min walk

About this property

Cicero Grand - Syracuse North

Hotel perfectly located for exploring Cicero
Cicero Grand - Syracuse North offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and 3 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Cicero Grand - Syracuse North. Free self parking is available.

This Cicero hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2009
  • Continental breakfast (free)
  • Manager's reception (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Cicero Grand - Syracuse North offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 1:30 AM and 5:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 1:30 AM and 5:00 AM
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
Cicero Grand
The Cicero Grand
Cicero Grand Syracuse Cicero
Cicero Grand - Syracuse North Hotel
Cicero Grand - Syracuse North Cicero
Comfort Suites Cicero Syracuse North
Cicero Grand - Syracuse North Hotel Cicero

Frequently asked questions

How close is Cicero Grand - Syracuse North to the airport?

Cicero Grand - Syracuse North is 7 mi (13-min drive) away from the Hancock Intl. Airport (SYR) airport, the closest popular airport to the property.

How much does it cost to stay at Cicero Grand - Syracuse North?

As of Apr 4, 2026, prices found for a 1-night stay for 2 adults at Cicero Grand - Syracuse North on Apr 5, 2026 start from CA $110, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cicero Grand - Syracuse North have an airport shuttle?

Airport shuttle services are not available at Cicero Grand - Syracuse North.

How close is Cicero Grand - Syracuse North to the beach?

This hotel is 5.4 mi (11-min drive) from Valentines Beach and 5.7 mi (12-min drive) from Oneida Shores. Don't forget your sunscreen!

Does Cicero Grand - Syracuse North offer free breakfast?

Cicero Grand - Syracuse North offers free continental breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Cicero Grand - Syracuse North?

No, there is no casino at this hotel, but Point Place Casino (18-min drive) is nearby.

What time is check-in at Cicero Grand - Syracuse North?

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM. Early check-in costs USD 50 (subject to availability).

Is there free parking at Cicero Grand - Syracuse North?

This hotel offers free self parking.

Does Cicero Grand - Syracuse North have a pool?

Cicero Grand - Syracuse North features an indoor pool and an outdoor pool.

Does Cicero Grand - Syracuse North have a spa?

There are no spa services available at this hotel.

How close is Cicero Grand - Syracuse North to downtown Cicero?

Cicero Grand - Syracuse North is 0.4 mi away from Cicero.

Cicero Grand - Syracuse North Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 326 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 109 out of 1001 reviews
Rating 2 - Terrible. 139 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirt all over the floor and walls
Stayed 1 night in Jan 2026

4/10 Poor

Jessie

Travelled with family
Staff
Stayed 1 night in Jan 2026

2/10 Terrible

Brinton

Disliked: Amenities
Did not like the hotel at all.
Stayed 1 night in Jan 2026

6/10 Okay

Erica

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Room was blowing cold air when it was 15 degrees outside. We requested for the room to be serviced, as their new policy stated they wouldn’t service if you stay greater than a day unless you requested it, and it never got serviced. The internet didn’t work, ice machines were broken, pool was out of service. Was a disappointment.
Stayed 2 nights in Dec 2025

4/10 Poor

Madison

Disliked: Cleanliness, amenities, property conditions & facilities
No pool. I booked it because of the pool. There is in fact no pool. Most other amenities were also non existent.
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

8/10 Good

Carlos Rafael

Liked: Cleanliness, staff & service, amenities
Good service
Stayed 1 night in Dec 2025

2/10 Terrible

Olivia

Travelled with family
Disliked: Staff & service, amenities
We booked specifically because they listed a pool as one of their amenities, but when we arrived it was shut down (and didn't look like it had been opened in awhile). They would not refund our stay so we could go elsewhere, or otherwise provide any compensation. Then the rooms were a debacle - the first room had a door that did not lock, you could just push it open with no key. That room AND the room we were moved to had no sheets for the pullout bed and none available - we had to wait to put our kids to bed until she had washed a load of laundry (It was 10pm). They weren't able to give us pillows for the pull out (what??), but gave us *one* when pushed (I have two kids). The pullout was broken on the bottom corner, but thankfully my kids are little and could just huddle near the top. Many things were broken in the room (the shower wouldn't fully run) and the breakfast was missing key items (toast but no butter, bagels but no cream cheese, waffle machine broken, no drinking water available, etc.). It was very cheap, but a rough stay - you get what you pay for!
Stayed 2 nights in Dec 2025

10/10 Excellent

Green Leaf Industry

Stayed 3 nights in Dec 2025

10/10 Excellent

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice hotel. Staff is wonderful.
Stayed 2 nights in Dec 2025

2/10 Terrible

Kadie

Travelled with family and small children
Disliked: Staff & service, amenities
Pool was unable to be used, which was probably for the best because it was green. We would not have chosen to stay here had we known. We had 8 very sad children. The rooms were not clean. Sticky floors and dirty walls. The wall locks for the doors were all busted. Not enough bedding or towels for our suit with a pull out sofa. Just an over all bad experience!
Stayed 1 night in Dec 2025

6/10 Okay

Juan Rafael

Stayed 1 night in Dec 2025

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, nice facilities. Good breakfast options. Just be aware it’s not really a full service hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Kathy

The room was ok the bathroom was dirty! Never had any towels . No towels at the pool , if you ask for something, it’s like you’re bothering the front desk! The man who cleans up on my floor was very nice and helpful! And a woman I think is a manager was helping me as well ! Very nice place just think they need more help ! And a young Indian woman said I had to pay a 100 deposit I couldn’t understand for what but I pd for it and never received it back !! I’m still waiting
Stayed 4 nights in Dec 2025

10/10 Excellent

Ernest

Travelled with family, Business traveller, Travelled with pets
The room was great. The staff was very friendly.
Stayed 1 night in Dec 2025

4/10 Poor

Rida

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
bugs in the room 👎 shower not so good
Stayed 1 night in Dec 2025

4/10 Poor

Colleen

Travelled with family
Disliked: Amenities, property conditions & facilities
My keys would not work until the receptionist came up and opened the door. The TV was not connected to any HDMI cable, therefore did not work. The bathtub did not drain at all. My husband took a shower after me and the tub was 75% full. Breakfast was not fully stocked as the waffle mixture was not available.
Stayed 1 night in Nov 2025

4/10 Poor

Deborah, Saint Charles

Travelled with family
Disliked: Amenities, property conditions & facilities
Cicero Grand was not grand at all. Hotel is in the process of rebranding as a Marriott. Would not recommend anyone stay til after Marriott takes over. Multiple issues- key cards needed to be reactivated almost every day. Not enough towels stocked; had to ask for extra. Towels were very small and thin. Pullout bed was horrible; kept falling apart. No linens for it; had to ask. No housekeeping service during 9 day stay. Towel rack in bathroom falling off wall. Staff were doing the best they could, but clearly management has given up on this property.
Stayed 8 nights in Nov 2025

2/10 Terrible

Dumitru

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I found dog’s hair in my bed!!!!!!
Stayed 1 night in Nov 2025

2/10 Terrible

Rob

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was really rude and not accommodating whatsoever. The rooms were stained and dingy. Bed had stains couch tethered. I came down to get a cup of coffee at 10 am it was cold she refused to make a fresh pot. The whole hotel it’s self look like it needs a new owner the rate was $76 looks like a shelter for free!
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Stayed 2 nights in Nov 2025

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, amenities
The hotel did not feel clean. There was not enough staff. No blow dryer in the room. My room key stopped working 3 different time and I had to wait for someone to appear at the front desk every time. More than one ice machine was out and the pool was closed. Rooms had almost no sound proofing and I could hear everything in every room.
Stayed 2 nights in Nov 2025

2/10 Terrible

Jeremy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a suite and when I went to the room it was dirty. There were clumps of hair and debris on the floor and chair. There was no power cord for the TV. I walked around and several doors were not secure from the outside, the fire extinguishers had not had monthly inspections, they made me sign a waiver stating that they were not responsible for any injuries occurred on the grounds. I asked if they had insurance and they didn’t even know. I did not feel safe so I asked what they would do. The girl at the front desk left and didn’t return so I went to my vehicle and contacted Hotels.com, they could not resolve the issue and I was leaving when the girl showed back up with someone else. I went back in and they stated they would issue a refund in the morning because they couldn’t do it with the staff at the time. They have now refused to issue a refund and Hotels.com has not done anything about it. I will never stay at that hotel and I will limit my booking with Hotels.com because they have allowed a hotel with such poor standards to be on their site.
Stayed 1 night in Oct 2025

4/10 Poor

Shannon

Stayed 1 night in Nov 2025