Ratings based on 926 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Kari, Hotel Management
Thank you for the excellent rating!
by A traveller
Posted Feb. 14, 2024 on Expedia
Staff are amazing!! Thank you for a great stay!
Comment from Hotel Management
Feb. 16, 2024 by Kari, Hotel Management
Thank you for the excellent feedback! We look forward to welcoming you back soon.
by A traveller
Posted Feb. 13, 2024 on Expedia
The room was pretty and spacious and the beds and pillows were super comfy! It was a relaxing night!
Comment from Hotel Management
Feb. 16, 2024 by Kari, Hotel Management
Thank you for the excellent review of your recent stay! We look forward to welcoming you back soon.
by A traveller
Posted Feb. 11, 2024 on Expedia
The building of hotel was really cool. The room was WONDERFUL!
Jemar with valet was wonderful. Front entrance lady was extremely helpful & friendly. Need to know to use your key in elevator to get to room.
Comment from Hotel Management
Feb. 16, 2024 by Kari, Hotel Management
Thank you for the great feedback! We look forward to welcoming you back soon.
by A traveller
Posted Feb. 2, 2024 on Expedia
Check in process was a breeze. Beds were comfortable and clean. The bathroom had some previous water damage but glad they did not think it was from us. Breakfast was less than par, with kielbasa like sausage instead of breakfast sausage and undercooked tots. Parking in the garage next door was surprisingly cheaper than estimated on the website, but you had to face going down stairs/elevator reaking of urine. This was a fine option for 1 night downtown.
Comment from Hotel Management
Feb. 9, 2024 by Kari, Hotel Management
Thank you for the feedback regarding your recent stay! We sincerely apologize breakfast did not meet your standards. We will share your comments with our F&B team as a training opportunity. We look forward to welcoming you back when your travels return you to Cincinnati.
by A traveller
Posted Feb. 2, 2024 on Hotels
Comment from Hotel Management
Feb. 9, 2024 by Kari, Hotel Management
Thank you for the great rating!
by A traveller
Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 23, 2024 by Aspasia , Hotel Management
Thank you for your feedback!
by A traveller
Valet Icicles
Posted Jan. 22, 2024 on HotelsEverything was clean and the beds were very comfortable. No issues with service but we didn’t require any. Valet was prompt and helpful with bags and questions. I did feel awful for them because the room they worked in had no heat. But they didn’t complain.
Comment from Hotel Management
Feb. 9, 2024 by Kari, Hotel Management
Thank you for the excellent feedback regarding your recent stay! We look forward to welcoming you back soon.
by A traveller
Posted Jan. 21, 2024 on Expedia
We had a show at the Hard Rock Casino. The hotel was nice and close and an easy drive. We could have walked it, but it was so cold. Breakfast in the morning was great!!!
Comment from Hotel Management
Feb. 9, 2024 by Kari, Hotel Management
Thank you for the great feedback! We look forward to welcoming you back soon.
by A traveller
Posted Jan. 19, 2024 on Expedia
Very good
Comment from Hotel Management
Feb. 9, 2024 by Kari, Hotel Management
Thank you for the excellent rating!
