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Holiday Inn Cincinnati N - West Chester by IHG

3.5 star property
Enjoy the indoor pool at this 3.5-star West Chester hotel

Choose dates to view prices

Photo gallery for Holiday Inn Cincinnati N - West Chester by IHG

Lobby sitting area
1 bedroom, desk, laptop workspace, blackout drapes
1 bedroom, desk, laptop workspace, blackout drapes
1 bedroom, desk, laptop workspace, blackout drapes
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Breakfast available

Explore the area

View in a map
5800 Muhlhauser Rd, West Chester, OH, 45069
  • Place, Topgolf
    ‪14 min walk‬
  • Place, Kings Island
    ‪17 min drive‬
  • Place, University of Cincinnati
    ‪23 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(12 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Suite, 1 Bedroom, Accessible (Mobility Tub)

Suite, 1 Bedroom, Accessible (Mobility Tub)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

  • Sleeps 4
  • 2 Queen Beds

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CA $138 total
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About the area

West Chester

In suburbs.Stay at this West Chester hotel and you'll be within 2 miles (3 km) of Topgolf and 6 miles (10 km) of Monster Mini Golf. UC Health Primary Care and Trammel Fossil Park are also within 6 miles (10 km).

What's nearby

  • Topgolf - 14 min walk - 1.2 km
  • Kings Island - 17 min drive - 19.5 km
  • Cincinnati Zoo and Botanical Garden - 21 min drive - 29.6 km
  • University of Cincinnati - 23 min drive - 29.6 km
  • Paycor Stadium - 26 min drive - 35.0 km

Getting around

  • Cincinnati Union Terminal - 23 min drive
  • Dayton Intl. Airport (DAY) - 53 min drive

Restaurants

  • ‪Topgolf - ‬18 min walk
  • ‪Twin Peaks - ‬2 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Circle K - ‬16 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

Holiday Inn Cincinnati N - West Chester by IHG

Enjoy the indoor pool at this 3.5-star West Chester hotel
Holiday Inn Cincinnati N - West Chester by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Cincinnati N - West Chester by IHG. A free area shuttle within 10.0 mi is available. Free self parking is available.

This 3.5-star West Chester hotel is smoke free.

  • 130 guestrooms or units
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2015
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Cincinnati N - West Chester by IHG offers 130 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with double sofa beds. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This West Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Holiday Inn Cincinnati Liberty Way by IHG
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  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,004 reviews
The price is CA $104
CA $117 total
includes taxes & fees
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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.95 per person
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Cincinnati N - West Chester by IHG West Chester

Holiday Inn Cincinnati N - West Chester by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 438 out of 679 reviews
Rating 8 - Good. 135 out of 679 reviews
Rating 6 - Okay. 50 out of 679 reviews
Rating 4 - Poor. 24 out of 679 reviews
Rating 2 - Terrible. 32 out of 679 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Guy

Disliked: Staff & service
The breakfast buffet was terrible ..no water in the fridge..
Stayed 2 nights in Aug 2025

4/10 Poor

Tony

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The room was dirty - hair on the floor, dirty sink. Appeared that the bed had been sat on - sheets were pulled from the mattress. Disappointing.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Debbie

Travelled with family
Liked: Amenities
I liked the area. I wish they would add usb charging in the room and have a free breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bedding, great service.
Stayed 2 nights in Jul 2025

10/10 Excellent

brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

pierrot

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 1 night in Jul 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

No hot water Mold in showers Rude check in help Freezing room No key that worked after going to the desk 3x
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Travelled with family
Liked: Staff & service, room comfort

Friendly front desk staff

The gentleman that checked us in was awesome, I did not get his name and his shift ended about 30 minutes after we checked in. We got there around 10:30 pm. He was very friendly and funny. He did a great job of going over everything the hotel had to offer, pool, restaurant, bar breakfast and the exercise room. All of the front desk staff was very friendly. Little disappointed in the cleanliness of the room, and there was only 1 cup left by the ice bucket. There were 3 adults and 1 toddler in the room, we could of used a few more cups. The beds were wonderful. I haven't slept that good in awhile. All in all, it was a good stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Brad, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was EXCELLENT!!! Mr. Bentley...Customer service expert .
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room at a good price!
Stayed 1 night in May 2025

8/10 Good

Keisha

Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, local to my needs, outstanding staff.
Stayed 5 nights in May 2025

8/10 Good

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great! Thank you!
Stayed 3 nights in May 2025

6/10 Okay

Randy

Liked: Staff & service, property conditions & facilities

Carts disappointing

I thought the carts to bring your luggage on was a joke. We stayed the night before at a Drury in Montgomery and their carts were a 10. I rate yours as sub par. Your carts didn’t match how nice your hotel is. Very disappointing.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Eh it’s okay.

For a full service holiday inn it was not good. The pillow slip I had on one of the pillows was dirty, the sheets smelled funny, the carpets were disgusting and stained all over. The bathroom was not clean especially the shower. The floor by the door was sticky. The manager Greg was not very kind just very dismissive and stoic. There’s a full service holiday inn where I went to college in the middle of nowhere ohio that keeps their rooms and lobby much nicer than this.
Stayed 1 night in May 2025

2/10 Terrible

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything except check in time, had to wait 2 hours for a room. But did get complimentary breakfast
Stayed 3 nights in May 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Zhenyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Crystal

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Solomon provided excellent customer service and went out of his way to make us feel welcomed as guests.
Stayed 2 nights in May 2025