Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 mars 2024 sur Expedia
par un voyageur
Publié le 11 mars 2024 sur Expedia
par un voyageur
Publié le 11 mars 2024 sur Hotels
par un voyageur
Mediocre for the price.
Publié le 10 mars 2024 sur HotelsVery pretty hotel. Service wasn’t the best. Shower door was broken, hot water took 10 minutes to start. We were only given a half a roll of toilet paper, tissue box was empty. Complimentary coffee was cold. Probably would not stay again.
Commentaires de Gestion de l’hôtel
12 mars 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to give us your thoughts on your recent stay with us. It saddened us to learn that, although you enjoyed the understated elegance of our historic hotel, you were disappointed with the service you received. Based on your report, we will review this with our maintenance and front desk staff to ensure your experience is not repeated. We hope you will give us another chance on your next visit to Cincinnati. We know that we can give you the five-star stay that you deserve.Sincerely,Paul Pisegna - General Manager
par un voyageur
Publié le 8 mars 2024 sur Expedia
par un voyageur
Publié le 7 mars 2024 sur Expedia
The parking situation was a little inconvenient, but the hotel was amazing!
Commentaires de Gestion de l’hôtel
11 mars 2024 par General Manager, Gestion de l’hôtel
Dear Taylor,Thank you for your kind review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your stay with us. That said, we regret any inconvenience caused by our parking situation, and we'll be sure to share your feedback internally for further consideration. It was a pleasure having you here, and we hope to welcome you back soon.Sincerely,Paul Pisegna - General Manager
par un voyageur
Publié le 3 mars 2024 sur Expedia
Beautiful hotel. Wonderful and friendly staff.
Commentaires de Gestion de l’hôtel
6 mars 2024 par General Manager, Gestion de l’hôtel
Dear Karin,Thanks so much for your glowing review of Renaissance Cincinnati Downtown! We're honored to have hosted you and grateful for your compliments. We'd love to see you again the next time you're in town.Sincerely,Paul Pisegna - General Manager
par un voyageur
Great option in downtown
Publié le 29 févr. 2024 sur HotelsLovely hotel with great service and good location.
Commentaires de Gestion de l’hôtel
4 mars 2024 par General Manager, Gestion de l’hôtel
Thank you for choosing Renaissance Cincinnati Downtown and sharing your review. Between our superb location and outstanding service, we aim to impress our guests, so we're thrilled we hit the mark with you. We look forward to welcoming you back the next time you're in the area!Sincerely,Paul Pisegna - General Manager
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Very clean
Commentaires de Gestion de l’hôtel
29 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Riad,Thank you for taking the time to leave us a wonderful review. We are glad that you appreciate our high standards of cleanliness. Our team looks forward to welcoming you back. Sincerely,Paul Pisegna - General Manager
par un voyageur de Fishers
Publié le 25 févr. 2024 sur Expedia
The staff was amazing. Room was clean and spacious. Property was close to many great dining options and river walk which was convenient
Commentaires de Gestion de l’hôtel
19 mars 2024 par General Manager, Gestion de l’hôtel
Dear Quang,It is wonderful to hear that so many aspects of your stay met your expectations and allowed you to have an enjoyable visit. Knowing what matters to travelers is very important, and we thank you for taking the time to share your feedback. Safe travels and we would be delighted to welcome you back anytime. Sincerely,Paul Pisegna - General Manager
