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Citadines Central Xi'an

4.5 star property
4.5-star luxury hotel in Xi’an City Center

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Photo gallery for Citadines Central Xi'an

Down comforters, in-room safe, desk, blackout drapes
Lobby
Bar (on property)
Studio Premier | Private kitchen
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Parking included
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
36 Zhubashi Beilin District, Xi'an, Shaanxi, 710002
  • Xi'an Bell Tower and Drum Tower
    ‪11 min walk‬
  • Xi'an Bell Tower
    ‪15 min walk‬
  • Great Mosque of Xi'an
    ‪1 min drive‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪29 min drive‬

Room options

View all photos for One-Bedroom Deluxe

One-Bedroom Deluxe | Living area

One-Bedroom Deluxe

  • City view
  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Studio

Studio

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two-Bedroom Executive

Two-Bedroom Executive | Living area

Two-Bedroom Executive

  • City view
  • 120 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio Premier

Studio Premier | Private kitchen

Studio Premier

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Twin

Studio Twin

Studio Twin

  • City view
  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

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Lobby

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About the area

Xi'an

City center retreat .A stay at this Xi’an City Center hotel places you steps from Xi'an Town's God Temple and within a 5-minute walk of Xi'an City Walls. European Alley and Xi'an Bell Tower and Drum Tower are also within half a mile (1 km).

What's nearby

  • Xi'an City Walls - 1 min walk - 0.0 km
  • Xi'an Bell Tower and Drum Tower - 11 min walk - 1.0 km
  • Xi'an Bell Tower - 15 min walk - 1.3 km
  • Great Mosque of Xi'an - 1 min drive - 0.7 km
  • Drum Tower - 3 min drive - 2.9 km

Getting around

  • Xi'an East Station - 8 min drive
  • Zhonglou Station - 10 min walk
  • Xi'an (XIY-Xianyang Intl.) - 43 min drive

Restaurants

  • ‪赛百味 - ‬2 min walk
  • ‪苏荷 - ‬1 min walk
  • ‪The Cafe Kecool - ‬1 min walk
  • ‪悠仙美地 - ‬2 min walk
  • ‪Subway - ‬2 min walk

About this property

Citadines Central Xi'an

4.5-star luxury hotel in Xi’an City Center
Citadines Central Xi'an offers its guests an indoor pool and a fitness center. There's a restaurant on site. Business amenities include a business center and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2067 square feet (192 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Citadines Central Xi'an. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xi'an hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 2067 sq ft of conference space
  • 192 sq m of conference space
  • Built in 2007
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Citadines Central Xi'an offers 118 accommodations with DVD players and laptop-compatible safes. Accommodations are furnished with single sofa beds. Beds feature down comforters. 29-inch LCD televisions come with satellite channels. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

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Exterior

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  • Restaurant
  • Air conditioning
  • Breakfast available
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CA $86 total
includes taxes & fees
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Property amenities

Family friendly

  • Babysitting
  • DVD player
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 38 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 29-inch LCD TV with satellite channels
  • DVD player

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 120 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 38 per person
  • Airport shuttle fee: CNY 220 per vehicle (one-way)
  • Rollaway bed fee: CNY 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and Barclaycard.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Citadines Central Xi'an
Citadines Hotel Xi'an Central
Citadines Xi'an Central
Citadines Central Xi'an Aparthotel
Citadines Apart Hotel Xi An
Citadines Central Xi`An Hotel Xi`An
Citadines Central Xi'An China/Shaanxi
Citadines Central Aparthotel
Citadines Central Xi`An Hotel
Citanes Central Xi'an
Citadines Central Xi'an Hotel
Citadines Central Xi'an Xi'an
Citadines Central Xi'an Hotel Xi'an

Citadines Central Xi'an Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 252 out of 769 reviews
Rating 8 - Good. 382 out of 769 reviews
Rating 6 - Okay. 99 out of 769 reviews
Rating 4 - Poor. 27 out of 769 reviews
Rating 2 - Terrible. 9 out of 769 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 7 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great.Near the Muslim Quarter.The studio was huge modern and very clean.Hieever, the view is not great and the breakfast is so so..
Stayed 3 nights in Nov 2018

10/10 Excellent

Sandra, Uk

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, friendly helpful staff! All facilitiez
Stayed 1 night in Nov 2018

6/10 Okay

Peter

Liked: Staff & service
Stayed 2 nights in Oct 2018

8/10 Good

Chris, Queenscliff Victoria Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The décor of the Citadines Hotel is a little dated but very clean, very central and very welcoming. Breakfast and dinner meals were excellent, even for vegetarians. Our apartment, which was on the 7th floor, had a small kitchen, a large sitting room, and an adjoining bedroom with separate shower and toilet. From our window we had a wonderful view of the Drum Tower fully lit at night. We were just a 2-3-minute walk from the vibrant, colourful – and noisy – Muslim Quarter, the spectacular Great Mosque and Xian’s excellent subway trains. It was great having washing and drying machines available on site, as we travel light and do washing at least once a week while on holidays. The rooftop garden gave great views of the city, and we even made use of the very large pool table upstairs. The staff were all friendly and helpful. We would highly recommend this hotel to anyone visiting Xian.
Stayed 5 nights in Sep 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2018

8/10 Good

Erez, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About two months preior my booked date, I'd got a message from the hotel (Citadines Central Xian) that the it is going to be renovated and will be closed during the time I booked. They suggested me to choose any hotel from their chain with the same price. I choose Citadines Xingqing Palace Xian. the hotel is good, I had smooth check in, the staff was friendly and had good English, breakfast was OK (mostly Chinese breakfast with few western choices)
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

The location is close to attraction and metro station. However, the towels and bedsheet/quilt in the room would need some improvement since they look worn out. Breakfast is very limited.
Stayed 2 nights in Oct 2018

6/10 Okay

Henry

Disliked: Property conditions & facilities, room comfort
In the downtown of Xi'an, walking distance to Bell Tower and Drum Tower
Stayed 3 nights in Oct 2018

8/10 Good

Siew Fah

Liked: Cleanliness, room comfort

Average hotel needing an upgrade

Very handy location, the hotel needs to upgrade their facilities. Breakfast was so so only. Room was spacious
Stayed 7 nights in Oct 2018

8/10 Good

Diane

Liked: Staff & service

Prime location

Okay so location was prime, smack right in the middle of walking distance to the Muslim Quarters, Bell Tower, street food and shopping, food everywhere, if you like the local Muslim food flavors....lots of cumin. They have a fake KFC aka Wallace, it was very tasty, be prepared to wait though, cause they cook your chicken as you order it, so it's piping hot and fresh when you get it. Staff was great, Cindi speaks English very well, there is another gal who speaks very well too, but I never got her name. The maids do not understand English, but if you communicate via sign language, you'll get what you need. Facility has a gorgeous rooftop view, but the lights do not work outside....there is a pool table on the top floor, nice big gym facility and separate yoga room. The facility can definitely use some upgrades, but it was very spacious. My shower walls were slimy, but other than that, they did their best. Given the prime location, I would consider staying here again if I was to ever go back to Xi'an. Terra Cotta soldiers is a must! If you stay here, take the bus, ask hotel for info. And get the transportation service from the airport, cost is 280 rmb one way, there were 6 of us and our luggage, we made it fit into a business Buick van, nice comfy ride. Tip the driver, it's a long drive, they are not accustomed to receiving tips, it are very grateful for it. Chinese people work hard and do not expect anything in return.
Stayed 4 nights in Sep 2018

10/10 Excellent

Taryn, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a great location, you can walk to many many things. The rooms are quite spacious (especially for China standards) - they are also used for longer term stays therefore offered a very small kitchen and had a laundry room on site for use :) Staff were very friendly and many could speak English which was helpful for us! The breakfast that was included in our booking offered many options and was quite good for China standards. I would definitely stay here again and try their facility in other cities.
Stayed 2 nights in Sep 2018

10/10 Excellent

stevenchong, ipoh,malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late at night ie 2am in the morning.The check in was very good.Very fast and efficient.The counter staff was very pleasant.The only downside was we were placed on different floors for our 3 roome.This situation was rectified the next morning without any fuss.
Stayed 5 nights in Sep 2018

4/10 Poor

sunukp, SF Bay Area

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The rooms were nicely structured. The entire hotel reeked of cooking oil smell. Couldn’t wash off that smell even after one round of laundry. Concierge spoke fluent English, but wasn’t aware of accessing famous sites using public transportation.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Excellent Location

Excellent location. Hotel a little tired but very clean. Breakfast included was good.
Stayed 2 nights in Aug 2018

8/10 Good

benny, singapore

why I chose this hotel

It’s location made it a choice hotel for travelers. It is within walking distance to the 钟楼, food street and metro station and yet away from the crowd.
Stayed 6 nights in Aug 2018

8/10 Good

Fernanda

Rooms really comfortable with all the furniture needed. Breakfast is not so good, not many occidental options and the restaurant was not so clean. Great to have a self-laundry service. People at the front desk really nice and kind.
Stayed 1 night in Aug 2018

8/10 Good

Susan, Los Angeles

Liked: Cleanliness, staff & service, room comfort
The apartment was well equipped. We did not use as ate at their cafe and outside restaurants. Nice to have the crockeryvand cutlery for cutting fruits and reheating take away. Good location. Can recommend.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Staff helpful and friendly. Convenient tour agency on the premises.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location as it was walking distance from the main sites. Some back alleyways nearby if your brave and wish to eat what locals eat. apartment was very spacious although air conditioning could stronger.
Stayed 4 nights in Aug 2018

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We Love this Hotel!!

This hotel is great! It is better than we expected. It locates in the center of the Xi'An city and you can walk to the major tourist favorite attractions. The hotel room is spacious and very clean. It has even cooking appliances! Amazing hotel!
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap in Xi’an

Great location Studio just about big enough for two Fridge door on back to front which was ridiculous
Stayed 3 nights in Jul 2018

8/10 Good

Anonymus, Budapest

Liked: Staff & service, room comfort
The size of the room, the table tennis facility are positive, while the standard sewage smell was on the other side.
Stayed 2 nights in Jul 2018

4/10 Poor

zack, KL

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Below Average

book 2 rooms. 1. both rooms got toilet door problem (may injured your self) 2. breakfast area a bit messy 3. toilet room got smell bad after use. have to clean up every time use. anyway, the staff are very friendly and helpful.
Stayed 4 nights in Jul 2018