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Gamma Ciudad Juarez

3.5 star property
3.5-star Colonial hotel near Plaza de las Americas

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Photo gallery for Gamma Ciudad Juarez

Lobby
Terrace/patio
Lobby
Seasonal outdoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Lincoln No. 722 Zona Pronaf, Ciudad Juárez, CHIH, 32315
  • Place, Plaza de las Americas
    ‪2 min walk‬
  • Place, Ciudad Juárez Art Museum
    ‪3 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪10 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Front of property

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(19 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

Holiday Inn Ciudad Juarez by IHG

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  • Free WiFi
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About the area

Ciudad Juárez

Zona Pronaf stay.At this Zona Pronaf hotel, you'll be within a 5-minute walk of Plaza de las Americas and Ciudad Juárez Art Museum. El Paso Zoo and Chamizal National Memorial are also within 3 miles (5 km).

What's nearby

  • Plaza de las Americas - 2 min walk - 0.2 km
  • Ciudad Juárez Art Museum - 3 min walk - 0.3 km
  • Paso del Norte Cultural Center - 10 min walk - 0.9 km
  • Estadio 20 de Noviembre - 14 min walk - 1.2 km
  • Chamizal Federal Public Park - 17 min walk - 1.5 km

Getting around

  • El Paso Union Depot - 20 min drive
  • El Paso International Airport (ELP) - 24 min drive

Restaurants

  • ‪Cascabel - ‬9 min walk
  • ‪San Martin Cantina Tradicional - ‬5 min walk
  • ‪La Enemil - ‬9 min walk
  • ‪Cafe Veracruzano - ‬5 min walk
  • ‪Dr Lonche - ‬8 min walk

About this property

Gamma Ciudad Juarez

3.5-star Colonial hotel near Plaza de las Americas
Gamma Ciudad Juarez offers its guests a health club and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 4 meeting rooms, and coworking spaces. Event space at this hotel measures 16490 square feet (1532 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Gamma Ciudad Juarez. Limited free parking is available on a first-come, first-served basis. A complete renovation of Gamma Ciudad Juarez was completed in July 2022.

This Colonial Ciudad Juárez hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 16490 sq ft of conference space
  • 1532 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Gamma Ciudad Juarez offers 162 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations are furnished with king sofa beds. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

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  • Free WiFi
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Property amenities

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 399 for adults and MXN 210 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch TV with cable channels

Bedroom

  • Down comforter
  • King sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 18 2025 to April 15 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from November 18 to April 15:
  • Swimming pool
The property will be renovating from November 18 2025 to April 15 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: MXN 748 per pet, per night, plus a deposit of MXN 3500 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 399 for adults and MXN 210 for children
  • Pet deposit: MXN 3500 per stay
  • Pet fee: MXN 748 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gamma Ciudad Juarez Hotel
Best Western Plus Plaza Juarez Ciudad Juarez
Best Western Plus Plaza Juarez Hotel
Best Western Plus Plaza Juarez Hotel Ciudad Juarez
Hotel Plaza Juarez Ciudad Juarez
Hotel Plaza Juarez
Plaza Juarez Ciudad Juarez
Plaza Juarez
Ramada Ciudad Juarez Hotel Ciudad Juarez
Gamma Hotel
Gamma Ciudad Juarez Hotel
Gamma Ciudad Juarez Ciudad Juárez
Gamma Ciudad Juarez Hotel Ciudad Juárez

Gamma Ciudad Juarez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 651 out of 1003 reviews
Rating 8 - Good. 182 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

ISRAEL

Stayed 1 night in Nov 2025

8/10 Good

Luz

Liked: Cleanliness, property conditions & facilities
Clean area and room, the blankets did have like a humid smell
Stayed 1 night in Oct 2025

2/10 Terrible

Manuel

Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Clean , wonderful people, excellent experience
Stayed 3 nights in Oct 2025

10/10 Excellent

mario

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

4/10 Poor

Sergio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I feel like i paid enough money to where some basic amenities should be included such as mini fridge and microwave they took care of the fridge but i had to pay almost double the price for a microwave I felt like that was crazy
Stayed 4 nights in Oct 2025

10/10 Excellent

LETICIA, ALBUQURQEE

Clean and the people were very friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shinobu Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Elias, Midland

Awesome
Stayed 1 night in Oct 2025

10/10 Excellent

Neima

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room.
Stayed 1 night in Oct 2025

10/10 Excellent

mario

Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Stayed 1 night in Oct 2025

10/10 Excellent

Neima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was perfect. Clean rooms, friendly staff, quiet area. 10/10
Stayed 1 night in Oct 2025

10/10 Excellent

Biby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sofia

Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Stayed 1 night in Oct 2025

10/10 Excellent

Luz

Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Emanuel

Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Stayed 2 nights in Oct 2025

6/10 Okay

Shamecca

Stayed 1 night in Oct 2025