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Hampton Inn by Hilton Ciudad Juárez

Property class: 3
3-star hotel near American Consulate

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Photo gallery for Hampton Inn by Hilton Ciudad Juárez

Free daily buffet breakfast
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Terrace/patio
Lobby
Lunch and dinner served, Latin American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
7770 Blvd Tomas Fernandez, Ciudad Juárez, CHIH, 32440
  • Place, Plaza Portales 802
    ‪3 min walk‬
  • Place, Technological Institute of Ciudad Juárez
    ‪5 min drive‬
  • Place, UACJ - Universidad Autónoma de Ciudad Juárez
    ‪5 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Study)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Study)

7.8 out of 10
Good
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Ciudad Juárez

In entertainment district.Within 6 miles (10 km) of this Ciudad Juárez hotel, you'll find American Consulate and Paso del Norte International Bridge.

What's nearby

  • Plaza Portales 802 - 3 min walk - 0.3 km
  • ITESM Campus Juárez - 4 min drive - 2.3 km
  • Technological Institute of Ciudad Juárez - 5 min drive - 2.7 km
  • UACJ - Universidad Autónoma de Ciudad Juárez - 5 min drive - 2.3 km
  • American Consulate - 10 min drive - 5.7 km

Getting around

  • El Paso Union Depot - 25 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 21 min drive

Restaurants

  • ‪SUBWAY - ‬17 min walk
  • ‪La Durangueña - ‬13 min walk
  • ‪Leprechaun Plaza Portales - ‬4 min walk
  • ‪CABANNA - ‬6 min walk
  • ‪Maria Chuchena - ‬2 min walk

About this property

Hampton Inn by Hilton Ciudad Juárez

3-star hotel near American Consulate
Hampton Inn by Hilton Ciudad Juárez offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hampton Inn by Hilton Ciudad Juárez. An area shuttle within 10 kilometers and a shuttle from the hotel to the airport (available on request) are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Ciudad Juárez hotel.

  • 1 building
  • 200 guestrooms or units
  • 5 levels
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Dining venue
Hampton Inn by Hilton Ciudad Juárez offers 200 accommodations with safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free airport drop-off shuttle from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open in March and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Ciudad Juarez
Hampton Inn Hotel Ciudad Juarez
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Ciudad Juárez
Hampton Inn Ciudad Juarez Hotel Ciudad Juárez

Hampton Inn by Hilton Ciudad Juárez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 980 reviews
Rating 8 - Good. 192 out of 980 reviews
Rating 6 - Okay. 98 out of 980 reviews
Rating 4 - Poor. 41 out of 980 reviews
Rating 2 - Terrible. 47 out of 980 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

yvonne

Travelled with family
Disliked: Staff & service
The hotel was ok but I was over charged when I got to the property. My balance on hotels.com showed total of $341 and when I looked at my bank statement they charged me $400 and when I went to talk to front desk they were rude and dry about the situation and claimed it was a foreign exchange charge which i understand a difference of 10 or maybe 15 dlls but not 60! I would suggest paying on the hotel.com app or staying somewhere else
Stayed 3 nights in Jan 2026

10/10 Excellent

jaime

Stayed 2 nights in Dec 2025

8/10 Good

cesar

it was a good stay
Stayed 1 night in Jan 2026

10/10 Excellent

Javier

Stayed 1 night in Jan 2026

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Great Day with amazing service Free Breakfast was great, chilaquiles and chicharron. Will stay next time here.
Stayed 1 night in Dec 2025

10/10 Excellent

denisse

Stayed 1 night in Jan 2026

8/10 Good

manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
everything very nice expect the personal at the front desk need to be friendly now the guy at the gate the older gentleman was real nice and polite they need to learn from him
Stayed 1 night in Jan 2026

2/10 Terrible

olga

Stayed 2 nights in Nov 2025

6/10 Okay

Lester

Travelled with family
First room provided was not ready to use. Another room was provided. No shuttle from airport, only from hotel to airport. Shower faucet was akward to turn on because hand had to go through a hole in glass wall. Shower head meeds to be cleaned. No table to use for eating in room. Basic breakfast. Other than that everything was good, but pricey for Mexico,
Stayed 2 nights in Jan 2026

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
too much noise
Stayed 1 night in Dec 2025

10/10 Excellent

Lizbeth

Stayed 3 nights in Dec 2025

10/10 Excellent

Fernando

Stayed 1 night in Dec 2025

10/10 Excellent

Carmen

Stayed 1 night in Dec 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien excellent stuff
Stayed 4 nights in Dec 2025

10/10 Excellent

Juan Adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good atmosphere.
Stayed 1 night in Dec 2025

10/10 Excellent

JINTAO

Stayed 1 night in Dec 2025

10/10 Excellent

israel

Stayed 1 night in Dec 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities
Surprisingly good breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean friendly staff great breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Kristina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good & many options to choose from! The parking was safe & good! The cleaning was good!
Stayed 4 nights in Dec 2025

10/10 Excellent

Kristina

Stayed 2 nights in Nov 2025

10/10 Excellent

Dania L.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and breakfast was really good
Stayed 1 night in Nov 2025

8/10 Good

UBALDO

Liked: Cleanliness, amenities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Kristina

Stayed 2 nights in Nov 2025