Ratings based on 839 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
100% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.3 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Mar. 14, 2024 on Expedia
Water pressure needs fixing
Comment from Hotel Management
Mar. 15, 2024 by GM, Hotel Management
We felt that he did not enjoy the maximum of his stay; We will try to solve the problem indicated. Thank you for your feedback.
5 out of 5
by A traveller

Posted Mar. 12, 2024 on Expedia
Nice
Comment from Hotel Management
Mar. 12, 2024 by GM, Hotel Management
We are pleased to know that you enjoy our facilities . We hope to return soon will be a pleasure to welcome you again.
5 out of 5
by A traveller

Posted Mar. 12, 2024 on Expedia
Great
Comment from Hotel Management
Mar. 12, 2024 by GM, Hotel Management
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by A traveller

No Air Condition

Posted Mar. 11, 2024 on Hotels
They don't have air condition. Was so hot at room in the night. And they said oprn the slinding door. That's not safe. I can't rest.
Comment from Hotel Management
Mar. 12, 2024 by GM, Hotel Management
We felt that he did not enjoy the maximum of his stay; We will try to solve the problem indicated. Thank you for your feedback.
5 out of 5
by A traveller

Posted Mar. 10, 2024 on Hotels
Comment from Hotel Management
Mar. 11, 2024 by GM, Hotel Management
Muchas gracis Jesus, nos da gusto saber que disfrutó de nuestras instalaciones y servicios. Esperamos regrese pronto será un placer recibirles nuevamente.
5 out of 5
by A traveller

Posted Mar. 10, 2024 on Hotels
Comment from Hotel Management
Mar. 11, 2024 by GM, Hotel Management
Gracias Blanca por hospedarse con nosotros. Agradecemos sus comentarios. Es un placer poder servirles.
5 out of 5
by A traveller

Posted Mar. 10, 2024 on Expedia
Cleaniness and great customer service.
Comment from Hotel Management
Mar. 11, 2024 by GM, Hotel Management
Muchas gracias Roberto por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su estancia con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos.
5 out of 5
by A traveller

Posted Mar. 5, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by GM, Hotel Management
Gracias Daniel por hospedarse con nosotros. Agradecemos su evaluacción. Es un placer poder servirles.
1 out of 5
by A traveller

Posted Mar. 3, 2024 on Hotels
Front desk friendly but forgot to give me the breakfast tickets. Restroom was dirty and breakfast staff was very rude. This ia our last stay here
Comment from Hotel Management
Mar. 4, 2024 by Aylin Mendoza Garcia , Hotel Management
We are sorry that you did not enjoy your stay with us to the fullest; We will work to resolve the stated problem. We appreciate your preference, Thank you for your opinion
5 out of 5
by A traveller

Posted Feb. 27, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by GM, Hotel Management
Gracias Wilmar por su preferencia y valorarnos con cinco estrellas, es un placer poder servirles.