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Real Inn Ciudad Juárez by the USA Consulate

4.0 star property
4-star eco-certified hotel near American Consulate

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Photo gallery for Real Inn Ciudad Juárez by the USA Consulate

Outdoor banquet area
Outdoor pool, sun loungers
Interior entrance
Building design
Daily buffet breakfast (MXN 324 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Breakfast available
  • Gym

Explore the area

View in a map
Boulevard Teofilo Borunda 6941, Ciudad Juárez, CHIH, 32617
  • Central Park
    ‪3 min walk‬
  • Plaza Las Misiones
    ‪17 min walk‬
  • American Consulate
    ‪2 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

7.6 out of 10
Good
(8 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Master

Suite Master

Suite Master

8.6 out of 10
Excellent
(4 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas

Deluxe Dos Camas

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

7.8 out of 10
Good
(77 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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Krystal Urban Ciudad Juárez by US Consulate

Ciudad Juárez
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,748 reviews
The price is CA $113
CA $126 total
includes taxes & fees
Oct 4 - Oct 5
Krystal Urban Ciudad Juárez by US Consulate

About the area

Ciudad Juárez

In shopping district.Stay at this Ciudad Juárez hotel and you'll be within 2 miles (3 km) of American Consulate and 6 miles (10 km) of Ysleta–Zaragoza International Bridge. Also within 9 miles (15 km) are El Paso Museum of Art and El Paso Museum of History.

What's nearby

  • Central Park - 3 min walk - 0.3 km
  • Plaza Las Misiones - 17 min walk - 1.5 km
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.6 km
  • American Consulate - 2 min drive - 1.9 km
  • Ysleta–Zaragoza International Bridge - 10 min drive - 9.5 km

Getting around

  • El Paso Union Depot - 26 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 13 min drive

Restaurants

  • ‪Fonda Mis Tias - ‬11 min walk
  • ‪Burritos Crisostomo - ‬18 min walk
  • ‪Clasicos - ‬16 min walk
  • ‪Domino's Pizza - ‬17 min walk
  • ‪Toro Quintaco - ‬11 min walk

About this property

Real Inn Ciudad Juárez by the USA Consulate

4-star eco-certified hotel near American Consulate
Real Inn Ciudad Juárez by the USA Consulate offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 9 meeting rooms. A terrace, tour/ticket assistance, and laundry facilities are also featured at the eco-certified Real Inn Ciudad Juárez by the USA Consulate. A free area shuttle within 5 kilometers is available. Self parking is free.

This 4-star Ciudad Juárez hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 8 levels
  • Built in 2005
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Real Inn Ciudad Juárez by the USA Consulate offers 146 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Krystal Urban Ciudad Juárez by US Consulate

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,748 reviews
The price is CA $113
CA $126 total
includes taxes & fees
Oct 4 - Oct 5
Krystal Urban Ciudad Juárez by US Consulate

Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 324 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 324 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property is also known as

Camino Real Ciudad Juarez Hotel Ciudad Juarez
Hotel Real Inn Ciudad Juárez
Hotel Real Inn Juárez
Real Ciudad
Real Juárez
Real Inn Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez
Real Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez Hotel Ciudad Juarez
Real Ciudad Juárez
Real Inn Ciudad Juárez Hotel
Real Inn Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel
Real Inn Ciudad Juárez by the USA Consulate Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel Ciudad Juárez

Real Inn Ciudad Juárez by the USA Consulate Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 522 out of 1138 reviews
Rating 8 - Good. 218 out of 1138 reviews
Rating 6 - Okay. 152 out of 1138 reviews
Rating 4 - Poor. 106 out of 1138 reviews
Rating 2 - Terrible. 140 out of 1138 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Martha

Stayed 1 night in Jun 2025

2/10 Terrible

Elizabeth, El Paso

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
AC didn’t work. Horrible, deplorable mattresses. Dirty all over the place. Don’t recommend this hotel at all.
Stayed 1 night in Jun 2025

4/10 Poor

Martin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Necesita mucho mantenimiento
Stayed 2 nights in Mar 2025

10/10 Excellent

Americo

Stayed 1 night in Jun 2025

2/10 Terrible

ARMIDA, Doraville

Stayed 3 nights in Jun 2025

8/10 Good

ARMIDA, Doraville

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jun 2025

4/10 Poor

Jesus

Stayed 3 nights in Jun 2025

2/10 Terrible

Bianca

Business traveller
Disliked: Property conditions & facilities
Avoid avoid , it’s a dirty hotel . Everything was super dirty and nasty . It smell weird , the air doesn’t work . It’s just not it .
Stayed 1 night in Jun 2025

2/10 Terrible

Happy Carkas

Stayed 7 nights in May 2025

10/10 Excellent

Erika,Orozco

Gs about deep of the water or warnings ⚠️
Stayed 1 night in Jun 2025

2/10 Terrible

Jazmin

Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Liked: Amenities, property conditions & facilities
The only issue i had is parking.. apparently they had an event but little parking for quests
Stayed 2 nights in May 2025

6/10 Okay

Rocio

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Marco A

Stayed 1 night in Feb 2025

8/10 Good

Ilda

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, bellboys awesome
Stayed 1 night in Jun 2025

10/10 Excellent

Bridget

Stayed 1 night in May 2025

2/10 Terrible

Jesus

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s all fine and dandy with the lobby pics ! On site. You think oh wow looks nice and updated. WRONG. Restroom glass door was so rusted in hinges that it didn’t close all the way, so you have water getting floor wet. Remote to TV did not work, beds are so low to the ground, it’s like your sleeping on air mattress. Towels had a smell to them. Called down for an IRON the next morning. Iron never got there. Dirty restroom. Pee stains on sheets. JUST TERRIBLE, HIGHLY DISGUSTED.
Stayed 1 night in May 2025

4/10 Poor

Cesar

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No hot water old room, old towels torning apart
Stayed 1 night in May 2025

6/10 Okay

Carlos

Stayed 1 night in May 2025

2/10 Terrible

Pablo

There was nothing unique about this place… It was the worst hotel we have ever booked!!! First off Real Inn needs to stop advertising things they don’t have, on their website they promote to have AC and a Pool well neither of them were working! We were giving a room on the second floor and the air was hot, you couldn’t even feel it come out of the vents… we reached out to them that same day and asked if they could fix it, they sent someone and all they did was switch the temperature from Celsius to Fahrenheit and he tried to tell us that the air was backwards… and to just give it about 20 minutes and it should work. Well he had set it at 72• after 20 minutes nothing changed so we changed it to the lowest it would go which was 65• we slept horribly (keep in mind CDJ was going up to 100 some days) well we gave it till the next day and nothing changed at all. Morning of the second day we opened up the blinds and we seen the pool it was dry empty… By this point I had reached out to Expedia to try and get a refund because there was no need to no trust their advertising and we had booked it for a whole week that we knew we’d stay for sure. Well after Expedia tried several times Real Inn management refused them/us a refund and said their rules and restrictions were clear… Which was so upsetting because you do respect that but do not care about your fake advertising…AWFUL. Although we couldn’t get a refund Expedia worked with us and gave a credit on our account to use in the future.
Stayed 7 nights in May 2025

6/10 Okay

daniel

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was fine the room was kind of dirty and the pool area was out of service. The bar downstairs was really dirty and took a while before we got served. The breakfast buffet was good tho.
Stayed 1 night in May 2025

8/10 Good

Jose

Liked: Cleanliness
Cleanliness could be better… the bed sheets could be a lot better…
Stayed 1 night in May 2025

10/10 Excellent

Flavio César

Stayed 2 nights in May 2025

6/10 Okay

Graciela

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Poor quality on cleaning and the shower drain kept getting clogged.
Stayed 2 nights in May 2025

8/10 Good

Lupita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025