Ratings based on 110 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 15, 2024 on Expedia
The best i could say is it smelled clean and nice view. Soft spots thruout the floor, couch was stained. things held together with paint. Their idea of a renovation is new paint. Breakfast was not good.
Comment from Hotel Management
Mar. 16, 2024 by Mary, Hotel Management
Please accept our sincere apologies that your experience was not satisfactory! We strive for guest satisfaction and use all feedback to improve our services. Please consider giving us another opportunity to improve our services.
by A traveller
Posted Mar. 8, 2024 on Hotels
This charming
Comment from Hotel Management
Mar. 10, 2024 by Mary, Hotel Management
Please accept our apologies that your stay was not satisfactory. We strive to provide the best possible experience for our guests. Please consider giving us another chance for any future stays in Clarksville.
by A traveller
Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Mary, Hotel Management
Thank you for choosing Quality Inn on the Lake for your Clarksville accommodations. Please consider us for any future stays in Clarksville!
by A traveller
Posted Feb. 4, 2024 on Hotels
I'm not sure I got the view of the lakefront I paid extra for. My room was clean comfortable and spacious. I enjoyed the balcony sitting area. I just wish out of so many choices on the TV they didn't have my favorite channel TCM. The bed was awesome and front desk people very nice excellent customer service
Comment from Hotel Management
Feb. 27, 2024 by Mary, Hotel Management
Thank you for taking the time to leave us a review. Room you reserved was a lakeview which is what you received at check in. For any future stays if you prefer to have a lakefront room, please choose lakefront which allows you a balcony overlooking the main channel.
by A traveller
Posted Feb. 4, 2024 on Expedia
The heater in room 165 is extremely loud.
Also vending machine took my money and didn’t give me what I wanted. Other than that it was a good stay.
Comment from Hotel Management
Feb. 4, 2024 by Mary, Hotel Management
Thank you for choosing Quality Inn on the Lake for your Clarksville accommodations. We appreciate you taking the time to share your experience! Will be using your feedback to improve our services. Hope you will consider us for any future stays in Clarksville.
by A traveller
Not clean, needs upgrades all around.
Posted Jan. 31, 2024 on HotelsThe photos on the website no longer match the conditions the property is in, the floors were so dirty, I had to keep my shoes on the whole time I was there, I didn’t want to touch anything. The price I paid for the night was definitely not equivalent to the service or accommodation. I will not be returning.
Comment from Hotel Management
Mar. 2, 2024 by Mary, Hotel Management
Please accept our sincere apologies that your stay was not satisfactory. We strive to provide the best possible experience for our guests. Use all feedback to improve our guest experience. Please consider giving us another chance for any future stays in Clarksville!
by A traveller
Posted Jan. 23, 2024 on Hotels
Comment from Hotel Management
Mar. 2, 2024 by Mary, Hotel Management
Please accept our apologies that your stay was not satisfactory. We strive for guest satisfaction and use all feedback to improve our services.
by A traveller
Posted Jan. 22, 2024 on Expedia
Comment from Hotel Management
Feb. 27, 2024 by Mary, Hotel Management
Thank you for taking the time to leave us a review. We appreciate your business and hope to see you again!
by A traveller
Posted Jan. 7, 2024 on Expedia
Comment from Hotel Management
Mar. 2, 2024 by Mary, Hotel Management
Please accept our sincere apologies that your stay was not satisfactory. We strive to provide the best possible experience for our guests.
by A traveller
Posted Dec. 27, 2023 on Expedia
Comment from Hotel Management
Mar. 2, 2024 by Mary, Hotel Management
Thank you for taking the time to share your experience! We hope to see you again!
