Ratings based on 386 Guest Reviews

Hear it directly from our travellers
4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Nov. 30, 2023 on Expedia
Nice sized rooms with a comfortable bed. The shower was a bit wild with no guard for the back where the water was splashing out the side. The gym was quite small, but I was happy to have one.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 30, 2023 on Expedia
4 out of 5
by A traveller

Posted Jul. 2, 2023 on Expedia
Best place to stay in Clermont Ferrand. It's located right at the center of the town in Jaude, restaurants, shops are easily accessible by walk.
5 out of 5
by A traveller

This traveller left a rating score only Posted May 29, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted May 29, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 21, 2023 on Hotels
5 out of 5
by A traveller

Posted Dec. 9, 2022 on Expedia
Friendly
Comment from Hotel Management
Dec. 20, 2022 by Murielle, Hotel Management
Dear Tomoko,We very much appreciate your comments regarding your stay at the Hôtel Mercure Clermont-Ferrand Centre Jaude. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,MurielleChargée relation clientHôtel Mercure Clermont-Ferrand Centre Jaude
2 out of 5
by A traveller

Sullen slow service

Posted Sep. 14, 2022 on Hotels
Go to the Car park first, save yourself the stress of going the centre 3 or 5 times. Reception , once we got in was friendly. Decided to eat in the bar, the barman was dreadful, so slow .. it took 15 minutes to get our drinks , only 2 other couples on there, he was sullen and scruffy.. not 4 star service
5 out of 5
by A traveller from Milwaukee

Posted Aug. 1, 2022 on Expedia
It's in the very central location close to all attractions
3 out of 5
by A traveller

This traveller left a rating score only Posted May 9, 2022 on Hotels