Note fondée sur 785 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
13 mai 2023 par Hotelmgmt, Gestion de l’hôtel
It was a pleasure to have you as our guest, Daniel, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!
par un voyageur
Publié le 15 déc. 2016 sur Hotels
par un voyageur de Warren
Publié le 1 juin 2024
The property was nice but they had no record of the booking through Travelocity. We brought the number and showed them the booking.
Commentaires de Gestion de l’hôtel
4 juin 2024 par HotelMgmt, Gestion de l’hôtel
Thank you for bringing this to our attention, Michael. We're sorry to hear about the initial issues with locating your reservation in our system, but we're pleased that you enjoyed the property overall. We will work on improving our processes with third-party sites to prevent such occurrences in the future. We hope to have the opportunity to host you again soon and regain your trust.
par un voyageur
Publié le 21 avr. 2024
Ok
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Hotelmgmt, Gestion de l’hôtel
Robert, we're glad you had a pleasant stay with us, and we look forward to welcoming you back for an even more impressive experience in the future. Until then, safe travels!
par un voyageur
Publié le 9 mars 2024 sur Expedia
Great property.
Commentaires de Gestion de l’hôtel
12 mars 2024 par HotelMgmt, Gestion de l’hôtel
Krista, we appreciate your compliments and five-star rating! Knowing you enjoyed your time with us at the Cleveland Marriott East is very gratifying. It will be our pleasure to welcome you back soon!
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par Hotelmgmt, Gestion de l’hôtel
Taylor, we regret that your stay was not what you anticipated. We hope for the opportunity to welcome you back to improve your experience.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Everything was perfect! I arrived around midnight and the night staff was friendly and accommodating. I chose it for its location to Ahuja, but it had plenty of dining and shopping choices at the hotel and surrounding it. Although it was close to a highway andy room was on that side of the building, it was quiet and restful. A great stay!
Commentaires de Gestion de l’hôtel
5 mars 2024 par HotelMgmt, Gestion de l’hôtel
We're thrilled, Angie, that your experience at the Cleveland Marriott East was flawless! Your kind words about our convenient location and the friendly reception you received are greatly appreciated. It's our pleasure to have ensured a peaceful stay, and we look forward to welcoming you back soon!
par un voyageur
Customer relations
Publié le 22 févr. 2024 sur HotelsCustomer service was personally professional with knowledge of their job and the facility. Rooms were spacious and very clean , need microwaves to heat up my coffee. Very please and would stay there again.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par HotelMgmt, Gestion de l’hôtel
James, thank you for visiting the Cleveland Marriott East and sharing your high rating! We're delighted to hear you appreciated the professionalism and knowledge of our staff, along with the size and cleanliness of our accommodations. We appreciate your input about our in-room amenities and will certainly share your comments with our team. We're thrilled you're considering another stay with us and look forward to welcoming you back!
par un voyageur
Publié le 12 févr. 2024 sur Expedia
I mean, it’s easy to say that a brand new hotel is nice and clean and all that good stuff— which this place is. Also, it’s great to have a restaurant and the other amenities available to you when you’re tired after a long drive. But what’s really making this place stand out is the staff. From the woman who took my call on the road to confirm the reservation (shout out to Sam!) to the folks at the front desk, it’s been a really pleasant experience. I have to drive back-and-forth from the eastern edge of New York State to St. Louis a lot. I’ll absolutely stop here again.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par HotelMgmt, Gestion de l’hôtel
Mary, we're overjoyed to hear about your positive experience and the impact our team, especially Sam, had on your stay. It's wonderful to know our amenities and restaurant were exactly what you needed after a long drive. We look forward to being your go-to hotel whenever you're in the area. Safe travels until we meet again!
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Great place to stay!!
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Hotelmgmt, Gestion de l’hôtel
Shelby, we're so grateful for your positive feedback! It's fantastic to know you enjoyed your time at the Cleveland Marriott East. We eagerly anticipate your next visit. Until then!
