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Douglas Inn And Suites

2.0 star property
Enjoy the free WiFi at this Mediterranean Cleveland motel

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Photo gallery for Douglas Inn And Suites

Free daily continental breakfast
Hallway
Deluxe Single Room
Family Suite | Living area
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

View in a map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪11 min walk‬
  • Lee University
    ‪4 min drive‬
  • Bradley Square Mall
    ‪4 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪30 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.8 out of 10
Excellent
(53 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(58 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cleveland

In Cleveland .You'll be within half a mile (1 km) of Tennova Healthcare and 2 miles (3 km) of Cleveland State Community College with a stay here. Create & Celebrate Studio and Tennova Healthcare - Cleveland are also within 2 miles (3 km).
View more Motels in ClevelandOpens in a new window

What's nearby

  • Cleveland State Community College - 11 min walk - 0.9 km
  • Tinsley Park - 4 min drive - 3.0 km
  • Lee University - 4 min drive - 3.8 km
  • Bradley Square Mall - 4 min drive - 5.4 km
  • North Cleveland Church of God - 6 min drive - 4.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪Sonic Drive-In - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cookout - ‬1 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Douglas Inn And Suites

Enjoy the free WiFi at this Mediterranean Cleveland motel
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Douglas Inn And Suites. Free self parking is available.

This Mediterranean Cleveland motel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Elevator
  • No smoking on site
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Douglas Inn And Suites.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Reviews

Douglas Inn And Suites Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 487 out of 1004 reviews
Rating 8 - Good. 283 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 66 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing! Older building but the room was totally remodeled. The staff was great also. Clean, quiet and convenient to I-75. Have recommended this place to our friends that drive up North (and back).
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Our room was excellent. Clean, updated with rain shower with a glass 3/4 wall and sloping shower floor!
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Kimberly

Disliked: Property conditions & facilities
Room was damp. Carpet was wet. Bathroom door didn't close. Faucet not right.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Here Again!

Pleased with accommodations! Staff were friendly, helpful, & professional! We'd stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were helpful and friendly. Loved the upgraded lighting in the room. Conveniently located right off the interstate. Lots of good dining options nearby.
Stayed 4 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
I like that the motel was close to the interstate, but far enough away to not hear the traffic roar.
Stayed 1 night in May 2025

8/10 Good

Charles

Rain type shower
Stayed 1 night in Jun 2025

8/10 Good

David

Stayed 2 nights in May 2025

10/10 Excellent

Linda F

Liked: Cleanliness, staff & service, property conditions & facilities
I had a comfortable night stay, especially for the price point. The bed could use a mattress topper. Even though I was near the elevator (convenient) I had a quiet nights sleep. The place was very clean. I would definitely stay here again!
Stayed 1 night in May 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
I needed someplace to sleep after planning an Ocoee River rafting trip, but I didn’t want to spend a lot of money. This place far exceeded my expectations and was just a 20 minute drive to the outfitters post.
Stayed 2 nights in May 2025

6/10 Okay

Jennifer

Travelled with family, Travelled with pets
Liked: Amenities
Could be amice hotel
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities
Friendly, helpful check in. Very clean and updated. Excellent value!
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean. Friendly staff.
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Walter

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Fabiola

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 2 nights in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly. We are just passing thru and stayed a couple years ago and liked it so decided to make our stop here again. Dow the streeprobably less than a mile is a great casual restaurant called City Cafe Diner. Food delicious and they have a bakery with desserts to die for.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always enjoy Douglas Inn. The staff is friendly. The rooms are clean, and the beds are very comfortable. The breakfast is good.
Stayed 2 nights in May 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a super nice hotel. Everything was clean and the bed was very comfortable. We were in town for our son's minister ordination service at North Cleveland Church of God. The church was only 4 miles from this hotel. So location was a plus. Would definitely stay afain.
Stayed 1 night in May 2025