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Hilton Garden Inn Cleveland East/Mayfield Village

3.0 star property
Enjoy the indoor pool at this 3-star Mayfield hotel

Choose dates to view prices

Photo gallery for Hilton Garden Inn Cleveland East/Mayfield Village

Reception
Exterior
Ballroom
Reception
Breakfast and dinner served, American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Pool

Explore the area

View in a map
700 Beta Dr, Mayfield, OH, 44143
  • Place, North Chagrin Reservation
    ‪3 min drive‬
  • Place, Cleveland Clinic
    ‪22 min drive‬
  • Place, Huntington Bank Field
    ‪28 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, One King Bed, Accessible

32-inch flat-screen TV with digital channels, TV

Suite, One King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Roll In Shower

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution King

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King

8.8 out of 10
Excellent
(34 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution King with Whirlpool

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King with Whirlpool

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution Two Queens

Premium bedding, in-room safe, desk, iron/ironing board

Evolution Two Queens

8.6 out of 10
Excellent
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution Junior King Suite

32-inch flat-screen TV with digital channels, TV

Evolution Junior King Suite

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

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Exterior

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About the area

Mayfield

In shopping district.Within 2 miles (3 km) of this Mayfield hotel, you'll find North Chagrin Reservation and Chagrin River. Also, Cleveland Clinic - Hillcrest Hospital is within 3 miles (5 km) and StoneWater Golf Club is within 6 miles (10 km).

What's nearby

  • North Chagrin Reservation - 3 min drive - 3.2 km
  • Cleveland Clinic - 22 min drive - 20.6 km
  • Case Western Reserve University - 22 min drive - 20.3 km
  • Huntington Bank Field - 28 min drive - 35.6 km
  • Rock and Roll Hall of Fame - 28 min drive - 35.6 km

Getting around

  • Green Road Station - 12 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 33 min drive

Restaurants

  • ‪Georgio's Oven Fresh Pizza - ‬3 min drive
  • ‪Yours Truly Restaurant - ‬13 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪Panini's Bar & Grill - ‬15 min walk
  • ‪Mulligan's Tavern - ‬4 min drive

About this property

Hilton Garden Inn Cleveland East/Mayfield Village

Enjoy the indoor pool at this 3-star Mayfield hotel
Hilton Garden Inn Cleveland East/Mayfield Village offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 6630 square feet (597 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Cleveland East/Mayfield Village. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Mayfield hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 6630 sq ft of conference space
  • 597 sq m of conference space
  • Built in 2008
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Cleveland East/Mayfield Village offers 128 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to noon for a fee: USD 7 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 7 for adults and USD 7 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cleveland East/Mayfield Village
Hilton Garden Inn Cleveland Village
Hilton Garden Inn Cleveland Village Hotel
Hilton Garden Inn Cleveland Village Hotel East/Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garn Cleveland Mayfiel
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield

Hilton Garden Inn Cleveland East/Mayfield Village Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 987 reviews
Rating 8 - Good. 292 out of 987 reviews
Rating 6 - Okay. 99 out of 987 reviews
Rating 4 - Poor. 46 out of 987 reviews
Rating 2 - Terrible. 44 out of 987 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Renee

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
No water upon arrival. Bathroom fixtures need repair or replacement.
Stayed 1 night in Aug 2025

2/10 Terrible

Cortney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No running water when we arrived, water was yellow when it turned on and sink clogged with hair
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay right outside Cleveland. Easy parking. Clean and quiet area.
Stayed 1 night in Aug 2025

2/10 Terrible

Gina

Travelled with family
Disliked: Amenities
Stayed years ago at this Hilton and had zero issues. The rooms are filthy, old, stains on carpet, walls, etc. peeling wallpaper. Ice machine was broke and ceiling above had a mold exposed huge section. Hot tub had cones around it and was gross. Lobby area was fine. Our view was all the buildings mechanical and the highway was right there. The only bright spot was the desk help and a very nice helper in the dining at breakfast. Do NOT stay there.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Think Twice Before Paying The Price

Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service

Go somewhere else- poor quality and overpriced

Parking lot was full of garbage. There was clearly a party there by the number of guests. The staff appeared annoyed. Paid extra for breakfast which was dry cereal and other low-level continental ($12). Should have gone out. Overpriced, poor quality, poor service.
Stayed 1 night in Aug 2025

4/10 Poor

Caroline

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Disheartened 😔

We had no water when we got there. No hot tub, which was one of the reasons i chose this location. I wanted to relax in the hot tub. The laundry room was out of order. Our floor had a broken ice machine. And each time i used my key it reprogrammed and i couldnt use it the next time. Seriously, ive never had such an experience. It was not good. I will never stay at this property again.
Stayed 1 night in Aug 2025

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hot tub was not available but was advertised one of the reasons I picked this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Martha

Stayed 1 night in Jul 2025

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet setting in an industrial zone. No traffic. Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Breakfast was excellent too! Close to Chagrin Falls.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Amenities
Clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it here. Whenever im in town.i always stay at Hilton. Always clean and service is great
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
My ked didn't work every time I left the room. Had to get it replaced 5-6 times. AC wouldn't go below 80 degrees. At 11pm after tossing and turning, I finally went to the front desk and asked for a new room. They told me none were available, although the parking lot was only about 1/4 full. Not a great experience overall
Stayed 1 night in Jul 2025

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Haley

Stayed 1 night in Jun 2025

6/10 Okay

Charlotte

Travelled with family

Did have a good experience.

One of our beds had dirty sheets on it. Our keys to the room would not work correctly had to keep going to the front desk to have it reprogrammed and there needles in the hallway on floor that we had male housekeeper pick up so no one would step on it.
Stayed 1 night in Jul 2025

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dimitrios

Stayed 1 night in May 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were very nice. Hotel does need a face-lift, but I learned from chatting with the staff that they plan on doing that. I didn’t realize until I was leaving that the room next to me had a family with 2 pets. I would hope that they would designate certain rooms for people with pets and are in a separate area from other guests.
Stayed 2 nights in Jul 2025

6/10 Okay

Kaitlyn

Stayed 1 night in Jul 2025

8/10 Good

Justin

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

LEANDRO, Toronto

Stayed 2 nights in Jun 2025

4/10 Poor

Shannon

Disappointed

When we checked in there was a hand written sign that the pool was closed. Of course we made a comment since we purposely booked for the pool. The woman who checked us in, rolled her eyes, and rudely told us she knew it was gonna be an issue. The rooms have wallpaper peeling off the walls, and it smells of stale cigarettes. Kond of expected more from Hilton.
Stayed 1 night in Jun 2025