Note fondée sur 431 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
93 % des clients le recommandent
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 17 mars 2024 sur Expedia
The staff was excellent. This is the best hotel I have stayed in ! Everything was clean and quiet. I loved it.
Commentaires de Gestion de l’hôtel
17 mars 2024 par Customer Service, Gestion de l’hôtel
Becky, thank you for choosing Fairfield Inn & Suites by Marriott Clovis and for sharing such warm feedback. Our team members will be thrilled to hear they helped make your stay exceptional. We pride ourselves on maintaining a peaceful environment and spotless surroundings for our valued guests. Your enthusiasm is greatly appreciated and we hope to welcome you back in the near future.
4 sur 5
par un voyageur

Publié le 16 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Customer Service, Gestion de l’hôtel
Gary, thank you for choosing Fairfield Inn & Suites by Marriott Clovis and sharing your rating. It's fantastic to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back in the near future.
4 sur 5
par un voyageur

Meh

Publié le 14 mars 2024 sur Hotels
Simple Hotel, nothing special. World's smallest T.V.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Customer Service, Gestion de l’hôtel
Mark, thank you for staying with us at Fairfield Inn & Suites by Marriott Clovis. We're pleased you chose our welcoming establishment for your travels. We've taken note of your comments regarding the television size as we always aim to enhance our guests' experience. We look forward to hosting you again on your next visit.
4 sur 5
par un voyageur

Good hotel

Publié le 14 mars 2024 sur Hotels
Good hotel
Commentaires de Gestion de l’hôtel
14 mars 2024 par Customer Service, Gestion de l’hôtel
Thank you for the great rating, Timothy!We are excited to see that you had an enjoyable experience at Fairfield Inn & Suites by Marriott Clovis. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!
4 sur 5
par un voyageur

Publié le 12 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Customer Service, Gestion de l’hôtel
Gina, thank you for taking the time to leave a rating for Fairfield Inn & Suites by Marriott Clovis. We are thrilled that you had a positive experience. We are continuously working towards complete guest satisfaction and your feedback is appreciated. We hope to have the opportunity to welcome you back soon.
5 sur 5
par un voyageur de Spring

Publié le 12 mars 2024 sur Expedia
Front desk was very welcoming. Room was perfect
Commentaires de Gestion de l’hôtel
12 mars 2024 par Customer Service, Gestion de l’hôtel
Dennis, thank you for your wonderful review. We're thrilled to hear that you found our front desk team members welcoming and that your room at Fairfield Inn & Suites by Marriott Clovis met your expectations. We strive to provide all of our guests with comfortable, perfect accommodations. Thanks again for choosing us, and we look forward to seeing you on your next visit.
5 sur 5
par un voyageur

Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par Customer Service, Gestion de l’hôtel
Thank you for sharing, Marsha!At Fairfield Inn & Suites by Marriott Clovis, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
1 sur 5
par un voyageur

Publié le 10 mars 2024 sur Hotels
They did not have a room for me
Commentaires de Gestion de l’hôtel
11 mars 2024 par Customer Service, Gestion de l’hôtel
William, you should be able to trust your accommodations will be available upon arrival. We understand how essential this is and apologize if there was an issue. We'd appreciate the opportunity to look into this further to ensure we provide better service. Thank you for bringing it to our attention.
3 sur 5
par un voyageur

Publié le 9 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 mars 2024 par Customer Service, Gestion de l’hôtel
Julieta, thank you for taking the time to rate your stay. We hope you found some aspects of our service satisfactory, and we're always open to hearing any additional feedback on how we can better enhance your experience next time. We hope to have another opportunity to serve you.
4 sur 5
par un voyageur

Publié le 7 mars 2024 sur Expedia
There was something wrong with the air conditioner. I had set it to the 60s before going to sleep and woke up to it in the 80s. Other than that the room ended up being cheaper than I thought and it was very clean.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Customer Service, Gestion de l’hôtel
Heather, it's regretful to know that you experienced an issue with the air conditioning in your room. We strive to ensure all amenities are in prime condition. However, it's uplifting to hear that you found our pricing agreeable and appreciated the cleanliness of our room. At Fairfield Inn & Suites by Marriott Clovis, we take your comments seriously and will utilize your feedback for continuous improvement. We hope to welcome you back in the future.