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Pacific Bay Resort

3.5 star property
3.5-star beach hotel near Coffs Harbour Marina

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Photo gallery for Pacific Bay Resort

Exterior
Terrace One Bedroom Apartment | Living area
Lake
3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Executive Two Bedroom Penthouse | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Place, Big Banana Fun Park
    ‪9 min walk‬
  • Place, Diggers Beach
    ‪16 min walk‬
  • Place, Park Beach Plaza
    ‪3 min drive‬
  • Airport, Coffs Harbour, NSW (CFS)
    ‪9 min drive‬

Room options

View all photos for Standard Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Hotel Room

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Hotel Room

Executive Hotel Room

Executive Hotel Room

8.4 out of 10
Very good
(74 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Hotel Room

8.0 out of 10
Very good
(3 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment

Standard One Bedroom Apartment

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

8.6 out of 10
Excellent
(47 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Lagoon view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Standard Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 2 King Beds

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite

Two Bedroom Terrace Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Two Bedroom Penthouse

Executive Two Bedroom Penthouse | Living area

Executive Two Bedroom Penthouse

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Lagoon view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment

Three Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 3 bedrooms
  • Lagoon view
  • Sleeps 7
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Three Bedroom Terrace Suite

Three Bedroom Terrace Suite

Three Bedroom Terrace Suite

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Executive two bedroom apartment

Individually decorated, individually furnished, desk, laptop workspace

Executive two bedroom apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two bedroom Executive Lagoon Apartment

32-inch TV with satellite channels

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Terrace Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Terrace Hotel Room

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace One Bedroom Apartment

Terrace One Bedroom Apartment

Terrace One Bedroom Apartment

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Two Bedroom Dual Key Apartment

Individually decorated, individually furnished, desk, laptop workspace

Terrace Two Bedroom Dual Key Apartment

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

About the area

Coffs Harbour

Steps from the beach.Stay at this Coffs Harbour hotel and you'll be within half a mile (1 km) of Big Banana Fun Park and 2 miles (3 km) of Diggers Beach. Park Beach Plaza and Park Beach are also within 3 miles (5 km).

What's nearby

  • Solitary Island Aquarium - 3 min walk - 0.3 km
  • Big Banana Fun Park - 9 min walk - 0.8 km
  • Diggers Beach - 16 min walk - 1.3 km
  • Park Beach Plaza - 3 min drive - 2.3 km
  • Park Beach - 4 min drive - 2.7 km

Getting around

  • Coffs Harbour Station - 9 min drive
  • Coffs Harbour, NSW (CFS) - 12 min drive

Restaurants

  • ‪The Clog Barn Tourist Attraction & Caravan Park - ‬4 min drive
  • ‪Going Bananas Cafe - ‬13 min walk
  • ‪Oliver Brown - ‬4 min drive
  • ‪Zarraffa's Coffee - ‬4 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Pacific Bay Resort

3.5-star beach hotel near Coffs Harbour Marina
Pacific Bay Resort offers its guests a full-service spa, a golf course, 3 outdoor swimming pools, and 2 hot tubs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7589 square feet (705 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Pacific Bay Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Coffs Harbour hotel is smoke free.

  • 78 guestrooms or units
  • 6 levels
  • 4 buildings
  • Meeting rooms
  • 7589 sq ft of conference space
  • 705 sq m of conference space
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Pacific Bay Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Tranquility Day Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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  • Hot tub
  • Spa
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4.0 out of 5, Very good, 1,000 reviews
The price is CA $264
CA $264 total
includes taxes & fees
Jan 14 - Jan 15
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf clubs/equipment
  • Gym
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Pacific Bay Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 441 out of 1007 reviews
Rating 8 - Good. 320 out of 1007 reviews
Rating 6 - Okay. 157 out of 1007 reviews
Rating 4 - Poor. 61 out of 1007 reviews
Rating 2 - Terrible. 28 out of 1007 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Meghan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great for the price. The pools and grounds were beautiful and well maintained and the location is excellent with beach access. However, the actual rooms were very worn down, but large. The spare blankets were stained and OLD. We asked for new ones, which we received that were only unstained, but still OLD and scratchy. The bathroom needs minor repairs, painting and updates, the tiles are cracked and the bathtub is ancient. There were leaky taps in the bathroom and kitchen sinks. Overall, it was very average although the family friendly aspects were excellent (playground, beautiful pools, golf course, soccer, tennis, big apartments, etc.)
Stayed 4 nights in Oct 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ataff members are amazing and helpful and great place
Stayed 1 night in Oct 2025

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, lots of birds and a couple of minutes walk to beach. The rooms are soundproof. The staff very nice. I only ate at the restaurant one night (take out actually as they have no room service), food was plentiful and good but had to wait 50 minutes, maybe they were short staffed? As the restaurant was no where near full. The science run aquarium is ok but very small and the octopus and sharks are in crammed spaces and should be released. The resort is within a short drive to the shopping centre and the key not much further, if you love seafood the fish co-op is the place to go! Another highlight is the jetty itself, go at dusk to see giant stingray, parrot fish, and even if lucky a sea turtle! You can see whales from the mutton bird lookout and hawks. The yacht club has great food with a beach view and it’s a good price. Do not go to the dolphin conservation, it’s just a pool and cruel, why this place has not been shut down is beyond me. Dorrigo NP is a must go but if you get carsick be wary the road is full of bents. Also bring salt for leeches. Lots of birds including bower and lyre birds plus others I’ve yet to put a name to. The butterfly house is way over priced and you’ll see more butterflies wondering around but they do have a dozen or so peacocks and a white pheasant loose on the grounds.
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Pacific Bay Resort as an overnight between Sydney and the Gold Coast. Reception was welcoming and friendly, directions to our room precise, parking availability was excellent, our room although probably 35 to 40 years old was spotlessly clean and well maintained. A golf cart shuttle picked us up And took us home after dinner and the same thing in the morning for breakfast. Five stars on everything!
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
View of surrounds gogeous BUT the stairs no lift with heavy bags not pleasant
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our apartment was spotless and well maintained. Had everything we needed. Restaurant was very convenient and meals were lovely. Was also nice having the golf course as the view from the our balcony. Would definitely stay again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds so much wild life and amazing koi fish in the lake around the restaurant. The room was spacious and clean. The staff were all lovely and the food was delicious. Only a walk to beach and great pools.
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place and staff where awesome very clean will definitely return again
Stayed 1 night in Sep 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Andrew

Stayed 1 night in Sep 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at Pacific bay resort

Excellent stay, bed was good wwith fridge, coffee and tea in room, all good. Shame about the noisy family next door, otherwise I can highly recommend the resort, and so much to do including walkable beach.
Stayed 1 night in Sep 2025

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Loved staying here! Only big bear was not having a daily replenishment of dishwashing powder and toiletries etc.
Stayed 5 nights in Aug 2025

10/10 Excellent

Kristy

Stayed 2 nights in Aug 2025

4/10 Poor

Kelly

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were lovely... very accommodating. However the rooms and facilities are in desperate need of updating... the property grounds are well kept ...but everything else is very tired. The rooms are NOT serviced. And don't accidentally unplug the Wi-Fi (there is a small sticker advising that ... but you will need your glasses and to move the furniture to see it ;)
Stayed 3 nights in Aug 2025

10/10 Excellent

Deanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our recent stay. Room was clean and comfortable. The front desk reception staff were excellent and we enjoyed a lovely meal at the restaurant.
Stayed 1 night in Aug 2025

10/10 Excellent

Grace

Stayed 1 night in Aug 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Kate

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We usually stay here for the convenience of being close to family, but unfortunately our last three visits have been disappointing. The rooms have not been cleaned thoroughly, and the showers consistently show visible mould. Overall, the standard of cleanliness has been poor.
Stayed 1 night in Aug 2025

6/10 Okay

Lynette

Travelled with partner
Liked: Staff & service
Pros: Quiet location, lovely outlook to bushland, parking undercover. Bayside Grill and Bar good (as usual). We stay at this resort regularly. Cons: A disappointing stay this time as the apartment (2602) needs proper maintenance to bring it up to an acceptable level for the price charged. The apartment looks a lot better in the pictures than actually in reality Apartment is not as clean as it should be! Bedhead (and top end of mattress near it) on left side of the bed needs a good clean to remove stains. More than a single small towel rack is needed in the bathroom (for 2 towels). Mould in the bathroom. Venetian blind in bedroom badly damaged (needs replacing). Drapes difficult to draw closed in both rooms. Lounge room screen door to balcony damaged - cannot be closed properly. Remote controls for both TVs don’t work unless you stand right up close to the TV. Double power point (with ‘old’ lamp plugged in) in lounge area doesn’t work. Tested both outlets and lamp works in kitchen power points ok. Not enough power points in any room and no usb charging power points at all. Not recommended this time.
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Stayed 1 night in Aug 2025

10/10 Excellent

chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Aug 2025