Sanctuary Resort & TreeHouse Restaurant

3.5 star property
Family-friendly 3.5-star motel with outdoor pool

Choose dates to view prices

Photo gallery for Sanctuary Resort & TreeHouse Restaurant

Sports facility
Executive King Room
Restaurant
Sauna
Superior Queen Room | Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
250 Pacific Highway, Coffs Harbour, NSW, 2450
  • Place, Coffs Harbour Golf Club
    ‪4 min drive‬
  • Place, Coffs Harbour Jetty
    ‪8 min drive‬
  • Place, Big Banana Fun Park
    ‪9 min drive‬
  • Airport, Coffs Harbour, NSW (CFS)
    ‪6 min drive‬

Room options

Superior Queen Room

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Superior Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Executive King Room

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Family Room with Kitchen

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

King Spa Room

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Queen Room

8.8 out of 10
Excellent
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Self Contained Apartment with separated bedroom - 4 pax

  • 2 bedrooms
  • Sleeps 4
  • 1 Large Twin Bunk Bed and 1 Queen Bed
  • Free WiFi

Self Contained Apartment with separated bedroom - 5 pax

  • 2 bedrooms
  • Sleeps 5
  • 1 Twin Bed, 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

Self Contained Apartment with separated bedroom - 7 pax

  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 3 Twin Beds
  • Free WiFi

Family Room with separated bedroom - Garden View

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

Superior Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Twin Sofa Bed
  • Free WiFi

Deluxe Studio Suite, Resort View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Deluxe Studio Suite, Pets Allowed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the area

Coffs Harbour

Close to airport.You'll find Coffs Harbour Health Campus and Coffs Harbour Golf Club within 2 miles (3 km) of this motel. Coffs Central and Solitary Islands Marine Park are also within 2 miles (3 km).

What's nearby

  • Coffs Central - 3 min drive - 3.1 km
  • Coffs Harbour Golf Club - 4 min drive - 3.1 km
  • Jetty Beach - 7 min drive - 6.2 km
  • Coffs Harbour Jetty - 8 min drive - 6.9 km
  • Big Banana Fun Park - 9 min drive - 7.3 km

Getting around

  • Coffs Harbour Station - 6 min drive
  • Coffs Harbour, NSW (CFS) - 7 min drive

Restaurants

  • ‪Guzman Y Gomez - ‬5 min walk
  • ‪Key Cafe - ‬3 min drive
  • ‪Subway - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Zambrero - ‬3 min drive

About this property

Sanctuary Resort & TreeHouse Restaurant

Family-friendly 3.5-star motel with outdoor pool
Sanctuary Resort & TreeHouse Restaurant offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a waterslide. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this motel measures 2347 square feet (218 square meters) and includes conference space. A sauna, a terrace, and barbecue grills are also featured at the family-friendly Sanctuary Resort & TreeHouse Restaurant. Self parking is free.

This 3.5-star Coffs Harbour motel is smoke free.

  • 40 guestrooms or units
  • 2347 sq ft of conference space
  • 218 sq m of conference space
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sanctuary Resort & TreeHouse Restaurant offers 40 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to patios. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Table tennis
  • Waterslide

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per stay.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 7:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Australis Sanctuary

Australis Sanctuary Coffs Harbour

Australis Sanctuary Resort

Australis Sanctuary Resort Coffs Harbour

Coffs Harbour Sanctuary Resort

Coffs Harbour Sanctuary

Coffs Harbour Sanctuary Resort Motel

Coffs Harbour Sanctuary Resort Coffs Harbour

Coffs Harbour Sanctuary Resort Motel Coffs Harbour

Frequently asked questions

How close is Sanctuary Resort & TreeHouse Restaurant to the airport?

Sanctuary Resort & TreeHouse Restaurant is 3.6 mi (7-min drive) away from the Coffs Harbour, NSW (CFS) airport, the closest popular airport to the property.

How much does it cost to stay at Sanctuary Resort & TreeHouse Restaurant?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Sanctuary Resort & TreeHouse Restaurant on May 28, 2026 start from CA $102, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sanctuary Resort & TreeHouse Restaurant have an airport shuttle?

Airport shuttle services are not available at Sanctuary Resort & TreeHouse Restaurant.

How close is Sanctuary Resort & TreeHouse Restaurant to the beach?

This motel is 3.3 mi (7-min drive) from North Wall Beach and 3.6 mi (9-min drive) from Jetty Beach. Don't forget your sunscreen!

Does Sanctuary Resort & TreeHouse Restaurant offer free breakfast?

Sanctuary Resort & TreeHouse Restaurant does not offer free breakfast.

Is there a casino at Sanctuary Resort & TreeHouse Restaurant?

No, there is no casino at this motel.

What time is check-in at Sanctuary Resort & TreeHouse Restaurant?

Check-in start time: 2 PM; Check-in end time: 8:00 PM.

Is there free parking at Sanctuary Resort & TreeHouse Restaurant?

This motel offers free self parking.

Does Sanctuary Resort & TreeHouse Restaurant have a pool?

Sanctuary Resort & TreeHouse Restaurant features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 7:30 PM.

Does Sanctuary Resort & TreeHouse Restaurant have a restaurant?

Yes, there is a restaurant on site. The dining venue(s) are closed on Christmas Day and New Year's Day.

Does Sanctuary Resort & TreeHouse Restaurant have a spa?

There are no spa services available at this motel.

How close is Sanctuary Resort & TreeHouse Restaurant to downtown Coffs Harbour?

Sanctuary Resort & TreeHouse Restaurant is 1.1 mi away from Coffs Harbour.

Sanctuary Resort & TreeHouse Restaurant Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 287 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 206 out of 1000 reviews
Rating 4 - Poor. 102 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Susan

Liked: Staff & service
First off google maps have no idea who they are because they have two names. It took me an hour to find them. Room was good size, no drawer in bathroom, microwave but no plates etc. Tv good but reception poor. Bed seemed to be lop sided as was floor. Air con was excellent. No spare toilet roll. Toilet roll only a quarter full. Not for me.cutlery at all
Stayed 1 night in Feb 2026

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Kathy was very helpful. Amazing price and comfortable bed.
Stayed 1 night in Feb 2026

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
A nice big space, excellent bed. Restaurant on site. Pool is great, no traffic noise from the busy highway nearby
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Stayed 1 night in Feb 2026

10/10 Excellent

Abraham

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was clean, spacious and fully equipped; the receptionist professional, friendly and helpful, the gardens beautiful with enormous trees to shield the highway noise.
Stayed 1 night in Feb 2026

10/10 Excellent

Emma

Stayed 1 night in Feb 2026

8/10 Good

Waleska

Liked: Cleanliness, amenities, property conditions & facilities
Staff is so friendly and the amenities were great.
Nice day at the pool
Stayed 2 nights in Feb 2026

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
The staff were great, very helpful. The rooms were clean and the supplies well stocked. The instant coffee provided in the room was moccona, so that was a great relief after a very long day of travel. The room was quiet and all amenities worked. The pool area looked great, sadly didn’t have time to enjoy it. Highly recommend.
Stayed 1 night in Feb 2026

6/10 Okay

Andrew

Liked: Amenities
Disliked: Cleanliness
The staff were excellent, location was great and meals from Restraunt were superb. Room was well appointed but the bed was extremely uncomfortable the bathroom was clean and well laid out. Sadly the carpet was stained in several places and buckled in one area. Amenities include a beautifulpool area and a tennis court.
Stayed 1 night in Feb 2026

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazingly helpful, especially Cathy on front desk. A comfortable clean place to stay.
Stayed 1 night in Jan 2026

6/10 Okay

Scott

Travelled with group
Liked: Cleanliness, property conditions & facilities
Bathroom light and spa did not work, not a deal breaker, we just moved a lamp into the bathroom and the staff gave us free continental breakfast for the inconvenience which was a nice gesture.
Stayed 1 night in Jan 2026

6/10 Okay

Lyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Softer bed and microwave
Stayed 1 night in Jan 2026

10/10 Excellent

Annette

Stayed 1 night in Jan 2026

10/10 Excellent

adam

Stayed 2 nights in Jan 2026

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room size was enormous and the window was as wide as the room. It was different but we loved it. It was on the quiet side of the resort away from the kids in the pool 👍👍
Stayed 1 night in Jan 2026

6/10 Okay

Anita

Very average, shower head broken, ceiling fan tape up.
Stayed 1 night in Jan 2026

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was terrible filled with smoke for 2 nights straight place is great if you like run down rooms with dangerous uniform steps with a lovely mould infested silicone shower with cracked tiles and bathroom vanity. If you love tennis half the court might as well get your beach so get your accessories out cause you will need them with the amount of sand on it. Be careful if you pay at premises as they will not refund you for a terrible stay and nor will Wotif even though they are who I booked with. If I could give negative stars I would it was Horrible. First time I have ever left a bad review stayed at lots of hotels this was the worst by far don’t waste your money. Trying to fix smoke filled room with duct tape is disgusting.
Stayed 2 nights in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, staff & service
The room was very clean, however there were a few ants roaming around the room the first night but no others showed up after. The games room was very inadequate but still functional. The restaurant was probably our worst experience because there was only one server and she forgot what we ordered for drinks and we sat there with nothing served for 30 minutes and our food came out so we had to remind her to bring our drinks to us that we had ordered.
Stayed 3 nights in Jan 2026

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good sized room, unfortunately the room/s are well overdue for an upgrade.
Stayed 1 night in Jan 2026

8/10 Good

Saffie

Liked: Property conditions & facilities
what a quirky little motel!!! my room was upgraded upon arrival which was a lovely surprise! my room was clean, staff were friendly & the bed was comfy. A super fun, quiet, quaint, retro motel! i wish i had more time to try the pool and sauna!!
Stayed 1 night in Jan 2026

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities
Lovely
Stayed 1 night in Jan 2026

10/10 Excellent

Bob

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was sparkling clean. Well cared for. Plenty of space. two small tables were very convenient. The balcony setting was excellent. I was very impressed with this accommodation. I will definitely stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

sharna

Travelled with family
Liked: Cleanliness
Clean room for a quick stop over. Bed was surprising comfortable. Staff friendly and fast check in process. Although we didn’t use the pool area, looks clean and lots of families there enjoying their afternoon.
Stayed 1 night in Jan 2026

10/10 Excellent

Sukhontip

Liked: Cleanliness, staff & service, amenities
Room got everything we need.
Stayed 1 night in Jan 2026