Ratings based on 48 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 5, 2024 on Expedia
by A traveller
Extremely disappointing
Posted Nov. 12, 2023 on HotelsA really disappointing stay, unfortunately I had Pre-booked for 1 week, or I would have checked out much earlier.
During my 7 nights stay, I suffered 3x nights of electricity loss, and power wasn’t restored, so being dependant on a breathing CPAP machine I couldn’t sleep.
To make matters worse, one evening there was a total loss of hot water when I arrived back at the hotel at around 8pm, after a long hard day. I escalated this and was continuously fobbed off, told it would be sorted in 10mins, so I would then be sat waiting for 45mins / 1 hour before ringing reception to chase for an update, and being told the same thing for hours on end. Eventually at 2:am, I gave up waiting as I was exhausted and had to try get some sleep without having a shower, yet again, suffering another loss of power in the night, so another sleepless night… UNBELIEVABLE!
I handed a bag of clothes in for laundry. The bag was returned 2 days later, absolutely stinking of a vomit-like smell. I called reception, they sent someone up to my room. He agreed this was unacceptable and asked if he could re-wash the clothes, so I agreed. The next day the clothes came back smelling exactly the same. I was SO disappointed. I was then accused of not understanding that this is the “SCENT” of clean washed clothes with the soaps they use?!?
I decided enough was enough and moved hotels and took my laundry with me to wash at the new hotel instead.
Avoid at all cost if you want a restful hotel.
by A traveller
Posted Nov. 1, 2023 on Hotels
by A traveller
Posted Oct. 20, 2023 on Expedia
by A traveller
Posted Aug. 14, 2023 on Expedia
Staff services and meals excellent. Shopping touring trasport connection is very easy. Only suggestion to have small fridge in room.
by A traveller
Posted Jul. 16, 2023 on Expedia
This is a 3 star hotel aiming to be a 4 star.
by A traveller
Leisure and peaceful 😉
Posted Mar. 28, 2023 on Hotelsby A traveller
Posted May 10, 2022 on Hotels
by A traveller
Posted Jan. 13, 2022 on Expedia
There was a bad odor in the hallways. Luckily that did not somehow permeate into the room.
Comment from Hotel Management
Jan. 29, 2022 by Warm Regards,V.Vinoth Kumar Duty Manager, Hotel Management
Dear Guest, Thank you for taking time and posting your review. Your observations have been noted and shared with the team were we had a lapses and this will not happen again. We value your support and patronage and are glad that we will have the opportunity to welcome you back at KISCOL Grands Hotel, Coimbatore.
by A traveller
Posted Nov. 13, 2021 on Hotels
Comment from Hotel Management
Dec. 15, 2021 by Warm Regards,V.Vinoth Kumar Duty Manager, Hotel Management
Dear Guest, We thank you for sparing time and posting a review. The team at KISCOL Grands joins me in thanking you for your gracious comments. Your compliments will go a long way to motivate us to continue to deliver a high level of service to our guests. We value your support and patronage and are glad that we will have the opportunity to welcome you back at KISCOL Grands Hotel, Coimbatore.
