There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Dragonfly Hotel Colchester also features a terrace, a garden, and express check-in. Self parking is free.
Our 2 night stay in room 122 was not the best. The room was generally clean except for the persistent odour of stale urine (which was unsuccessfully treated) in the bathroom. Very warm nights were the main cause of restlessness. There was no cooling aprart from keeping the window open to the still night air on the first night. The second night was better with a mild breeze. No fan or air conditioning was present.
Breakfast was uninspiring with low quality sausages and a scrambled egg mass. The toaster was very ancient and needed some studying to find out how it worked. The toasting was very hit and miss. Tea was OK and coffee from a vending machine (no payment required), really not a good substitute for a good filter or espresso machine.
Clean and tidy. Best of this type of hotel
Iâve stayed in for the Colchester area. Hot and continental breakfast. Tables needed clearing though. Very little staff presence. Clean and basic rooms with no bad smells. Same goes for linen and towels. Easy parking. Easy route into Colchester. Very happy with my stay.
Room was decent size,clean and generally comfortable. The bathroom fan wasn't working properly, the shampoo and shower gel dispensers were empty and no staff available to help.
Ok stay for the night. Bed was comfortable. Room catered for needs.
Need to get coffee machine fixed. A note to say âplease use kettleâ was needed.
Staff very helpful and pleasant. Thank you
As vegetarians, there was no hot food available at breakfast for which we had paid and would have expected. Even the continental breakfast was sparse! I would even have expected some biscuits in the room for the daily charge. The rooms are not changed daily either
We had a very nice overnight stay. The hotel decor was welcoming, warm and bright, and all staff were friendly and professional. The beds were fresh, clean and comfortable and the bathroom was very clean. The shower was powerful and hot and there were toiletries provided if needed. We brought our own hairdryer and there didn't appear to be one provided in the room. The heating was efficient and easily adjusted.
There was a large selection at the continental breakfast buffet, and the cooked breakfast was hot and fresh, with good quality bacon and sausages.
Our only slight criticism was that the breakfast tables were painted wood with no covering and did not appear as clean as they could be. Tea/coffee stains on the table tops and dust in the grooves around the edges detracted from the otherwise lovely, bright breakfast room. The paper menus were also food/drink stained and could easily be replaced.
Overall we thought The Dragonfly was a great, reasonably priced hotel for our overnight stay and we would stay there again.
Nice hotel, clean, warm welcoming.
Location for Colchester excellent
Breakfast lovely, tasty and plentiful, cooked or continental on offer.
Rooms spacious, warm. Only low point was no daily housekeeping, so had to replenish tea, coffee, milk from breakfast area, not a real problem lots to pick from there.
Never used Dragonfly (Suraya) hotels before so was not sure what to expect.
The reception was warm, welcoming and could not be more helpful
My room was large (executive), warm, cosy with a great sized bed that was really comfortable
The food was good, great choices, fresh and delicious, shame i could not put on room or open a tab.
Spirit drinks were limited in choice.
All in all a great stay and would look to use this chain again through the East of England