Note fondée sur 219 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 juin 2024
par un voyageur
Publié le 27 avr. 2024
Very nice property. Rooms nicely appointed. Walking distance to restaurants and market. Would recommend.
par un voyageur de Irvine
Publié le 22 avr. 2024
Seems like management or staffing changes. Our 1st stay there was very nice. This time a lot of thing were just missing or different from the last.
Even the bathroom didn’t have enough towels for 2 people after check in. 1 washcloth & 1 hand towel. And when I asked for more towels I was given an extra floor mat . And the side door to the stairwell wouldn’t close & people could get in & out without keys.
Just wished that since it is still such a new property it would’ve maintained it newness
par un voyageur de WINDSOR
Publié le 17 mars 2024
The Good: New Hotel and right off the freeway. Cheaper than staying in Tahoe.
The Bad: The walls,floors and doors are very thin. You can hear everyone talking in the hallway and in other rooms,walking around. Had a hard time sleeping.
par un voyageur
Publié le 13 mars 2024 sur Expedia
Super clean!
par un voyageur
Publié le 10 mars 2024 sur Expedia
Very very nice hotel but the noise last night on the 3rd floor was unreal. People running & intentionally stomping on the floor all the way down and back up the hallway every few minutes till well after midnight and he first shower I took, the water would go down to a trickle then to full blast (which wasn’t powerful) & it would come & go the whole time. I was terrified I’d be covered in soap & the water would shut off. Sad to have complaints because it was a really really nice hotel.
par un voyageur de Redmond
Publié le 10 mars 2024 sur Expedia
par un voyageur
Publié le 7 mars 2024 sur Expedia
My transportation (train from Emeryville) was cancelled within the 24-hour refund period. The person at the desk was not interested in talking about it. My cost was for nothing, and it wasn't my fault. I'll look elsewhere next time.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Raj, Gestion de l’hôtel
We can not cancel the third party reservation. Even we gave the guest option to use the credit for future reservation.
par un voyageur
Publié le 4 mars 2024 sur Expedia
The room is very clean and in good condition, and the staff are friendly and helpful.
The only downside is the noise from the upper floor.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Close to Tahoe
