Quality Inn & Suites Bryan-College Station offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Inn & Suites Bryan-College Station. Free self parking is available.
The staff were all kind and friendly, the beds were comfortable, the pool was open and the breakfast was better than some hotel breakfast. Unfortunately, these were the only positive points to our stay. The hotel interior is quite dated. Carpet in the hallways and rooms was very stained, furniture was chipped/falling apart, door keys did not work properly and once you finally got key to work the door had to be body slammed to open. The step in the deeper end of the pool and the hand rail in the shallow end were very loose and a danger, in my opinion. The restroom in the pool area was absolutely beyond disgusting!!!!
Room was clean, but in disrepair.
1. Broken lamp shade
2. burned out bulbs
3. broken door lock
4. Water damage on bottom of bathroom door
5. Highly damaged door covering refrigerator storage cabinet and also interior of cabinet where refrigerator is housed.
However, bed was comfortable, room was quiet, breakfast was good- dining area was clean.
Staff was very nice.
The A/C did not work right in our room, the bed was hard, no extra pillows available, the bathroom had pieces of the wall and door destroyed. We use to stay there a lot, it has definitely gone down hill. Will never stay there again.
The days I wanted to reserve changed (on its own) when I went to check out and I contacted within 15 minutes and was refused a change or cancellation. I blame Expedia AND the hotel for this and will NEVER use either again. The room was not used, but they got to scam me out of my money.
When I arrived on the first night, I noticed mold in the bathroom. I checked in at almost midnight due to a work event but had prepaid for my 3 night stay. I called to the front desk and asked for a new room but was told there were no more. I asked for a new room the next day or a refund. My intent was to move to a new hotel. I was told I could be moved after 3pm but would have to talk to management about a refund. I called the next morning from work and was told they would call me back. I received no call back. I returned to the hotel that night and stopped at the front desk as I still wanted a new room or to be refunded and move. I was told that there was no more mold in the room and it was taken care of. Once I got to the room, I noticed that they just painted over it. By this time it was once again almost midnight. Exhausted from 16 hour shifts, I just left it alone since they clearly did not want to help. Iâve now checked out and gone home and have been diagnosed with a respiratory infection that was told more than likely came from the mold. Stay somewhere else.
This was only a one night stay. The coffe machine was broken. Extra small polliws on the bed and no extra pillows or blanket available in the room and the ice machine was broken. The breakfast was horrible. The coffee smelled and tasted funny and the waffle machine machine was out of order.
Overall we were happy. The room was big enough and the beds were comfy- the pull out was not. We arrived right at 3 and our room wasn't ready.The sink in the room didn't work. The pool wasn't very clean and there were no pool towels available. There also wasn't a bathroom near the pool. Those are minor issues and otherwise everything went well.