Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 nov. 2023 sur Expedia
Clean and calm hotel. Staff very nice . Lobby confortable. Free parking and stores all around.
The furniture which would have to be changed...
Commentaires de Gestion de l’hôtel
13 nov. 2023 par Toni-Ann RediResponse Specialist , Gestion de l’hôtel
Hello Anne- Elisabeth,It is so rewarding to read that you had a great stay with us. Thank you for your comments regarding our hotels cleanliness, the comfortability, our friendly staff and calm environment. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Red Roof Inn. We hope to see you again soon. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 4 mars 2024 sur Expedia
GOOD.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Dear Jose,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLLEGE STATION. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with your stay prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
I appreciate the time that you took to share your sentiments with us, Tricia. Our team at the Red Roof Inn College Station appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management
par un voyageur
Publié le 1 mars 2024 sur Expedia
I didn’t like the smell we ask for a non smoking room and it smell just like it someone just got done smoking in the room
Commentaires de Gestion de l’hôtel
2 mars 2024 par OnielRediresponse Specialist, Gestion de l’hôtel
Hi Jerry,Thank you for taking the time to write a review of your stay at the Red Roof Inn College Station. Please accept our most sincere apologies for the concern you described regarding the smell the room had. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Toni-Ann RediResponse Specialist , Gestion de l’hôtel
Hello Valued Guest,Thank you for being a guest here at our Red Roof Inn College Station. We are happy to have been able to provide you with a good experience during your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management
par un voyageur
Not bad for last minute quick trip
Publié le 25 févr. 2024 sur HotelsThe lady in the help desk was really nice. Check in was fast and easy.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Dear Hilda,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn College Station our friendly service and our easy check in, being the highlights of your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Great service. Everyone was so helpful and friendly. Great location. Lobby was super clean and rooms were great as well. Would stay here again.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Dear Marianna,Thank you for taking the time to complete our guest survey. Myself and the staff at the Red Roof Inn College Station are happy to know that our friendly staff, our location, the price offered for your room and the cleanliness of the lobby were the highlights of your stay. We value you as our guest and appreciate your business.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Red Roof Management
par un voyageur
Publié le 22 févr. 2024 sur Expedia
The property was clean and well lit. Everything in the room was in order. Decent dining options within walking distance.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Joseph, It is so wonderful to see that we at the RED ROOF INN COLLEGE STATION were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service, and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our clean and well-lit property and our close proximity to decent dining options. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests, and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Red Roof Management
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Joe, We at the RED ROOF INN COLLEGE STATION appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Ling,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn College Station and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip! Sincerely, Chirell RediResponse Specialist
