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art'otel Cologne powered by Radisson Hotels

4.5-star luxury hotel near Cologne Cathedral

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Photo gallery for art'otel Cologne powered by Radisson Hotels

Restaurant
Creator video
Terrace/patio
Lobby
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Holzmarkt 4, Cologne, NW, 50676
  • Place, Chocolate Museum
    ‪2 min walk‬
  • Place, Hay Market
    ‪7 min walk‬
  • Place, Cologne Cathedral
    ‪14 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪19 min drive‬

Room options

View all photos for Art Double XL

Bathroom

Art Double XL

  • Sleeps 2

View all photos for Room (Art)

Room (Art)

Room (Art)

9.0 out of 10
Wonderful
(33 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Room, 1 Queen Bed (Art - XL)

Room, 1 Queen Bed (Art - XL)

Room, 1 Queen Bed (Art - XL)

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Art - Rhine View)

Room, 1 Queen Bed (Art - Rhine View)

Room, 1 Queen Bed (Art - Rhine View)

8.6 out of 10
Excellent
(30 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Corner Art)

Suite, 1 Bedroom (Corner Art)

Suite, 1 Bedroom (Corner Art)

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

Art Corner Room

  • Sleeps 3

View all photos for Art Double

Bathroom

Art Double

  • Sleeps 2

Art Twin Room

  • Sleeps 2

View all photos for Art Queen Room - Rhine View

Hypo-allergenic bedding, minibar, in-room safe, desk

Art Queen Room - Rhine View

  • Sleeps 2

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About the area

Cologne

City center stay.With a stay at this Innenstadt hotel, you'll be steps from German Sport and Olympics Museum and Chocolate Museum. Rhine and Rheinau Harbour are also within half a mile (1 km).

What's nearby

  • Chocolate Museum - 2 min walk - 0.2 km
  • Hay Market - 7 min walk - 0.6 km
  • Rheinau Harbour - 9 min walk - 0.8 km
  • Old Market - 10 min walk - 0.9 km
  • Cologne Cathedral - 14 min walk - 1.2 km

Getting around

  • Severinstrasse U-Bahn - 7 min walk
  • Cologne (QKL-Cologne Central Train Station) - 19 min walk
  • Cologne - Bonn Airport (CGN) - 16 min drive

Restaurants

  • ‪Chocolat Grand Cafe - ‬4 min walk
  • ‪Hafenterrasse - ‬4 min walk
  • ‪Piano Bar - ‬7 min walk
  • ‪Gangnamstyle Korean BBQ * Bulgogi • Bar - ‬6 min walk
  • ‪Matrosen Grill - ‬2 min walk

About this property

art'otel Cologne powered by Radisson Hotels

4.5-star luxury hotel near Cologne Cathedral
Art'otel Cologne powered by Radisson Hotels offers its guests a sauna and a fitness center. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A rooftop terrace, a library, and multilingual staff are also featured at the luxury art'otel Cologne powered by Radisson Hotels. For a fee, parking is available.

This 4.5-star Cologne hotel is smoke free.

  • 1 building
  • 218 guestrooms or units
  • 5 levels
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Built in 2010
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Art'otel Cologne powered by Radisson Hotels offers 218 accommodations with minibars and laptop-compatible safes. Plasma televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 23 per person
  • A bar/lounge

Things to do

  • Gym
  • Library
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • HDTV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

art'otel cologne
art'otel cologne Park Plaza
art'otel Park Plaza Hotel
art'otel Park Plaza Hotel cologne
cologne art'otel
Park Plaza cologne
art'otel cologne Park Plaza Hotel
art'otel cologne by Park Plaza

art'otel Cologne powered by Radisson Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1000 reviews
Rating 8 - Good. 362 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Douglas

Stayed 1 night in Dec 2025

8/10 Good

Barbara S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff were pleasant and helpful. The lack of a ramp, or hotel staff to assist guests with entering the hotel was rather astonishing. I don’t remember staying in a group hotel ever before that had multiple steps to climb in order to reach the lobby. No room service, bar in lobby open for very limited hours, and it seemed that requesting a champagne bucket with ice and wine glasses was a bit out of the ordinary.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, clean and lovely breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Helen

Stayed 1 night in Dec 2025

6/10 Okay

Katharina

Travelled with family
Room - sound of a very loud and constant dripping when it rained coming from water dripping from the covered balcony above ours onto ours as well as water without the room (hard to fix, but did cause sleepless nights) - Pillows were either really hard or extremely lumpy with all the fiber broken up - making sleep uncomfortable. - Mattress was also extremely hard We did not sleep soundly. Lifts and accessibility - the lifts were out of use several times during our stay - Stairs were hard to locate with no clear signage, we along with other guests went in search and then had to find a member of staff where they were - we couldn't find the accessible entrance to the hotel. instead only a steep flight of stairs we had to ascend and descend. Anyone with an accessibility need, pram or heavy suitcase struggled here. Breakfast was nice though and location of hotel good.
Stayed 3 nights in Nov 2025

8/10 Good

Tracy

Stayed 3 nights in Nov 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Comfy bed, easy room layout. Could use one more electrical outlet.
Stayed 1 night in Nov 2025

10/10 Excellent

JACQUELINE

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
All the staff were great
Stayed 3 nights in Nov 2025

4/10 Poor

James

Disliked: Staff & service, amenities
Upon arrival we didn't receive a friendly welcome from the lady behind the desk however the location and the cleanliness was impressive. The biggest issue that I reported yet was not dealt with was the horrendous noise coming from the drainage keeping us awake on both nights. The other issues were the lumpy pillows and the fact that room service insist on walking in the rooms when we hadn't even checked out, why don't they check if the room has checked out before doing so.. The hotel looks well but if you can't sleep at night due to the noise then what's the point in sleeping there, very frustrating that's this was reported to the hotel and Hotels.com yet nothing done.
Stayed 2 nights in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location & great size room for 4 people.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Stayed 3 nights in Oct 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

6/10 Okay

Pete

Stayed 3 nights in Oct 2025

10/10 Excellent

Jenna

Stayed 4 nights in Oct 2025

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay everything was nice walkable distance to shops. Room was stuffy at times and air con took a while to cool me down as it was quite sunny weather conditions. Bed was huge was expecting a single but it was king sized so that was ok. TV had BBC and itv channels so I could even watch Match of the Day! Stay was good only minor detractors and these are extremely minor I may add were the lack of coffee in room and reception. Although when asked I was allowed to use the breakfast coffee machine which was lovely. Also when cleaners came round I was in an out all day and they only got to my room when I got back did give me some coffee though so that was a bonus. There was also so small bleachy staining to corridor carpet. This is being extremely nit picky had a lovely stay easy to check in after a stressful journey just wanted to eat in the hotel restaurant but it was not available that would have made my night a lot less challenging as my daughter was upset at having to go out for food on top of all the stresses of a first foreign visit and flight.
Stayed 4 nights in Sep 2025

8/10 Good

Jonathon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel in Cologne and I'd recommend it. It was walkable from Cologne Central Station. The room was lovely with a large shower. YouTube was available on the TV. I loved the art in the room, especially the mural on the shower. Overall, great stay in Cologne. I'd stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Simon, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Maz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel in a great location and good design features and facilities in the hotel. Rooms were a great size and a nice breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Parking not so easy their lot was full we had to park off site
Stayed 1 night in Aug 2025

10/10 Excellent

simo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Forgot a jacket Have been trying to contact the staff with no luck Got response 3 days later with confirmation that the jacket has been located but nothing happened after Nothing so far after thousands of recorded phone cals
Stayed 1 night in Jul 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Maxeem

Stayed 3 nights in Jul 2025