Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2022 par Kobe, Gestion de l’hôtel
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We continually work to improve our guest experience, and we hope you will consider staying with us in the future.
par un voyageur de Palatine
Publié le 26 mars 2024
Nice welcome. Efficient staff.
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Ben S., Gestion de l’hôtel
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.
par un voyageur
Publié le 7 mars 2024 sur Hotels
Embassy Suites is amazing as always. Breakfast is soooo good
Commentaires de Gestion de l’hôtel
15 mars 2024 par Ben S., Gestion de l’hôtel
Thank you for taking the time to fill out this review. We appreciate your business and hope that you will choose to stay with us again should the need arise.
par un voyageur
Best hotel stay!!
Publié le 6 mars 2024 sur HotelsThis was our first stay at an Embassy Suites Hotel and it was by far the best experience we have had. The service was amazing and the complimentary drinks and breakfast surpassed our expectations. 10/10 would recommend! We will definitely be staying at Embassy Suites whenever possible!
Commentaires de Gestion de l’hôtel
15 mars 2024 par Ben S., Gestion de l’hôtel
Thank you for taking the time to fill out this review. We appreciate your business and hope that you will choose to stay with us again should the need arise.
par un voyageur
Didn’t go
Publié le 4 mars 2024 sur HotelsCouldn’t make it… even though we paid up front it was non refundable
Commentaires de Gestion de l’hôtel
5 mars 2024 par Ben S., Gestion de l’hôtel
Daniel, Thank you responding to the review. Unfortunately, since you booked and prepaid through Expedia there is nothing that we can do on our end.
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Ben S., Gestion de l’hôtel
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Waterfall..plenty of room to dine. Great staff
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Ben S., Gestion de l’hôtel
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose to stay with us again should the need arise.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Ben S., Gestion de l’hôtel
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose to stay with us again should the need arise.
par un voyageur
A little uncomfortable
Publié le 20 févr. 2024 sur HotelsOverall the stay was pretty good. However, I had a really concerning experience where on my first night, I had just returned from a business outing and came back to my hotel room to find the toilet seat up (I am female and do not have the seat up), towels removed and a few things moved around. However, it was not housekeeping because my bed was not made and nothing was replaced. I was really, really spooked for the remainder of my stay, as I felt unsafe in my own space. I let the front desk know and they said “huh could have been maintenance”, but no apology and no correction. I then asked for housekeeping to come up and make the bed and replace the missing towels, but nobody ever came. It was a strange experience.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Ben S., Gestion de l’hôtel
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. I apologize for the issues that you had during your stay and hope that we addressed them in the other survey.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Ben S., Gestion de l’hôtel
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.
