Note fondée sur 884 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 mai 2023 par Guest Relations Specialist , Gestion de l’hôtel
Thank you for your recommendation and welcome back! I’m glad you find our cleanliness and modern accommodations pleasing. We appreciate your patronage and are delighted to be your hotel of choice.
par un voyageur
Publié le 24 mars 2024
I booked this hotel solely because of the hot tub and pool. I called the front desk to check the pool hours. They told me the pool closed at 10 I checked in less than one hour after I called got to my room changed into my bathing suit walk down to the pool area only to find a sign that said the pool is closed until further notice. . Very unhappy with the front desk staff that gave me the pool hours. They could’ve let me know that it was closed at that time and I would’ve made other arrangements.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Mindy! We apologize for the inconvenience and disappointment you experienced with the pool closure. Your feedback is valuable to us, and we will address the miscommunication with our front desk staff to ensure accurate information is provided to our guests in the future. If there's anything else we can assist you with or if you have any further concerns, please feel free to reach out to us. We appreciate your understanding and hope to have the opportunity to make it up to you in the future.
par un voyageur
Publié le 22 mars 2024
Commentaires de Gestion de l’hôtel
14 avr. 2024 par Manager, Gestion de l’hôtel
Hello Cindy,We appreciate you choosing our hotel for your stay! Please do not hesitate to contact us directly if you would like to share any feedback from your experience. We look forward to welcoming you back in the future.
par un voyageur de MARSHALL
Publié le 11 mars 2024
Nice Hotel, abit of freeway noise. Nice breakfast.
Commentaires de Gestion de l’hôtel
13 mars 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Keith! We're glad to hear that you enjoyed your stay overall, despite the noise from the freeway. Our team strives to provide a comfortable and pleasant experience for all our guests, and we're delighted that you appreciated the breakfast offerings. We understand that noise from the freeway can sometimes be unavoidable in certain locations, but we apologize for any inconvenience it may have caused during your stay. If you have any specific preferences or concerns regarding room location or noise levels in the future, please don't hesitate to let us know at the time of booking, and we'll do our best to accommodate your needs. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay. If there's anything else we can assist you with, please feel free to reach out.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Complete renovation, clean. Great front desk staff. Invested in consumer friendly tech... Keurig in room and hugh tech coffee macjine in lobby.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Scott! Thank you for choosing to stay with us and for sharing your positive feedback! We're thrilled to hear that you had a great experience during your recent stay. We're delighted that you appreciated our recent renovation and found our hotel to be clean. Providing a comfortable and well-maintained environment for our guests is a top priority for us, so it's wonderful to know that our efforts were recognized. We're also pleased to hear that you found our front desk staff to be great. Providing friendly and helpful service is important to us, and we're glad that our staff exceeded your expectations in this regard. We're glad that you enjoyed the convenience of the consumer-friendly technology we offer, including the Keurig in your room and the high-tech coffee machine in the lobby. We understand the importance of providing modern amenities for our guests, and we're thrilled that these features enhanced your stay. Thank you once again for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.
par un voyageur
Publié le 2 mars 2024 sur Hotels
At the breakfast, it has the Best white gravy I've ever had.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Quinn,We are delighted to hear that you enjoyed our white gravy at breakfast. Your feedback is much appreciated, and we hope to welcome you back soon for another wonderful stay.
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello L_e_e_ A_n_n_,We're thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.
par un voyageur
Publié le 29 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Frank! Thank you so much for your perfect rating of 10 out of 10! We're thrilled to hear that you had such a fantastic experience at Best Western Plus Columbia Inn. Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations. It was a pleasure hosting you, and we look forward to welcoming you back for another wonderful stay.
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Manager, Gestion de l’hôtel
Hello Vicki,We are thrilled to hear you enjoyed your stay with us! Should you have any additional feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!
par un voyageur de OSAGE BEACH
Publié le 25 févr. 2024
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Manager, Gestion de l’hôtel
Hello JEANA,We are amped to hear that you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.
